Integrations with Other Systems

Note: Split Network configuration and resource management system integration

The RealPresence DMA system currently does not support integration with a Polycom RealPresence Resource Manager system when configured for split network interfaces on the Admin > Local Cluster > Network Settings page.

Integrating with a RealPresence Resource Manager system allows you to configure site topology and user-to-device associations in one place instead of two, ensuring consistency. If you don’t have a RealPresence Resource Manager system (or for some reason don’t want to integrate to it), both kinds of information can be manually configured on the RealPresence DMA system.

Note: Considerations for RealPresence Resource Manager integration

A RealPresence Resource Manager system can also be integrated to (connected to) the RealPresence DMA system. This enables it to use the RealPresence DMA system’s RealPresence Platform API to set up and monitor scheduled and preset dial-out (anytime) conferences using the RealPresence DMA system’s resources (see RealPresence® Platform API).

When you integrate a RealPresence Resource Manager system to the RealPresence DMA system (from its management interface), the RealPresence DMA system automatically integrates itself back to the RealPresence Resource Manager system, making it unnecessary to perform the integration described here.

When you integrate the Polycom RealPresence Resource Manager system to a RealPresence DMA supercluster with embedded DNS enabled (see Embedded DNS), in its Add DMA dialog, select Support DMA Supercluster.

While the RealPresence DMA system is integrated with the RealPresence Resource Manager system, site topology and user-to-device association may only be configured on the RealPresence Resource Manager system. If the integration is terminated, the RealPresence DMA system retains the information last obtained from the RealPresence Resource Manager system, but it becomes editable.

The Bit rate to bandwidth conversion factor setting on the Call Server Settings page of the RealPresence DMA system can affect choices for bandwidth restrictions in your site topology. Since the RealPresence Resource Manager system calculates call bandwidth requirements using a conversion factor of 2.5, Polycom recommends using a Bit rate to bandwidth conversion factor value of 2.5 if you integrate with a RealPresence Resource Manager system. Otherwise, you will need to alter the bandwidth restrictions for your site topology to take into account the conversion factor value so that the RealPresence DMA system’s call bandwidth requirement calculations are predictable.

Note: Add required DNS servers to the system

DNS servers must be able to resolve the RealPresence DMA system’s FQDN to its IP address. See Add Required DNS Records for the Polycom RealPresence DMA System.

In addition, the DNS servers must be able to resolve the Polycom RealPresence Resource Manager system’s FQDN to its IP address. This is necessary even if you specify the Polycom RealPresence Resource Manager system’s IP address when you join it.

Polycom, Inc.

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