Polycom 7000 manual RealPresence Resource Manager Integration

Integrations with Other Systems

Caution: Use a dedicated mailbox for meeting invitations

Create a dedicated Polycom Conferencing mailbox that’s used specifically and exclusively for the purpose of receiving Polycom Conferencing meeting invitations. This is important because the Polycom RealPresence DMA system will delete all messages from the Inbox when it checks this mailbox for meeting invitations.

When creating the user ID for the system, be sure to specify the same domain used to integrate with the Active Directory. Specify the Display Name as you want it to appear in the To field of invitations. We recommend using Polycom Conference (first and last name respectively).

4Go to Admin > Integrations > Microsoft Exchange Server.

5Check Enable integration with Microsoft® Exchange Server and specify the address (host name or IP address) of the Exchange server.

6Specify the login credentials for the system on the Exchange server.

7Set Territory to the territory of the Polycom RealPresence DMA cluster to be responsible for calendaring.

8If you have multiple Exchange servers behind a load balancer, under Accept Exchange notifications from these additional IP addresses, add the IP address of each individual Exchange server.

9Click Update.

A dialog informs you that the configuration has been updated.

10Click OK.

11Install the Polycom Conferencing Add-in for Microsoft Outlook on your PC and create the configuration to be distributed to your users (see the online help for the Add-in). Optionally, customize the invitation template(s).

12Distribute the Polycom Conferencing Add-in for Microsoft Outlook, its configuration file, and customized templates to your users (see the System Administrator Guide for the Polycom® Conferencing Add-in for Microsoft® Outlook®).

See also:

Microsoft Exchange Server Integration

Microsoft Exchange Server Page

RealPresence Resource Manager Integration

Integrating with a RealPresence Resource Manager system provides the RealPresence DMA system with:

●All site topology information configured in the RealPresence Resource Manager system.

The Polycom RealPresence DMA system uses site topology information for a variety of purposes, including cascade for bandwidth conferences, bandwidth management, and Session Border Controller selection. See About Cascading and About the Call Server Capabilities.

●All user-to-device associations configured in the RealPresence Resource Manager system.

The RealPresence DMA system uses user-to-device association to assign classes of service to endpoints based on the user they belong to. See Associate User Dialog.

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