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System Management and Maintenance

eLog back in and, in a two-server cluster, verify on the Dashboard that both servers are up and the private network connection is operating properly.

fGo to Maintenance > Software Upgrade and check the Operation History table.

gIf the upgrade requires a new license activation key code or codes, obtain and install them as described in Add Licenses.

5Log into one of the other clusters (let’s call it cluster B) and do the following: a Go to Maintenance > Software Upgrade.

b In the Actions list, click Upgrade.

A confirmation dialog appears.

cClick Yes.

If a restart is required, a dialog informs you that the upgrade is starting. Shortly after that, the system logs you out and restarts.

dClick OK to log out immediately, or simply wait.

When the upgrade process is finished, in a two-server Appliance Edition system cluster, both servers’ LCDs display DMA Clustered (in a single-server system, the LCD displays DMA Ready), and you’re able to log back in.

Note: Restart your browser

You may need to restart your browser or flush your browser cache in order to log back into the system.

eLog back in and, in a two-server cluster, verify on the Dashboard that both servers are up and the private network connection is operating properly.

fGo to Maintenance > Software Upgrade and check the Operation History table.

gIf the upgrade requires a new license activation key code or codes, obtain and install them as described in Add Licenses.

hGo to Network > DMAs and join this cluster to cluster A to create a supercluster. You now have a new supercluster consisting of two upgraded clusters.

6For each additional cluster, repeat step 5 of this procedure to upgrade it and add it to the new supercluster.

7On any cluster of the new supercluster, do the following:

a Go to Network > Site Topology > Territories and restore the territory assignments that you recorded at step 3a of this procedure. Or, if previously integrated with a Polycom RealPresence Resource Manager system, go to Admin > Integrations > RealPresence Resource Manager and reestablish the integration.

Integration with a resource management system imports the site topology data, including territory assignments, from that system.

bGo to Network > DMAs and return each cluster to service.

cVerify, and restore or update if necessary, other supercluster configuration settings. You should now have a fully functional upgraded supercluster.

8Call Polycom Global Services if, for any cluster:

After waiting significantly longer than the estimated install time, you’re still unable to log back in.

You can log in, but the Dashboard shows only one server for a two-server cluster.

Polycom, Inc. 400