Polycom 7000 manual History Retention Settings, Number of Records Purged

Call Server Configuration

5Reconfigure your endpoints to register to the correct domain name for their site.

To determine the correct domain name for a site, go to Network > Site Topology > Sites, select the site, and click Site Information. The Logical host name field displays the correct domain name. It takes the form:

callserver-<site name>.<logical Call Server domain name>

For instance, if the fully qualified domain name for the logical Call Server domain is callservers.example.com, the correct domain name for endpoints in the paris site is:

callserver-paris.callservers.example.com

Note: Verify RealPresence Resource Manager system settings

If you have a Polycom RealPresence Resource Manager system integrated with the RealPresence DMA system, make sure that in its Edit DMA dialog, Support DMA Supercluster is selected.

Enter all network/DNS-related information in all lower case to avoid possible case-sensitivity issues with various devices and ensure interoperability.

See also:

Call Server Configuration

History Retention Settings

The Polycom RealPresence DMA system is pre-configured with the number of history records of various types to retain. When the retention limit for a record type is reached, the system purges a specific number of the oldest records of that type.

The following table shows the retention limit for each record type and how many are purged at a time when the retention limit is reached. The values specified are for each cluster, not the total for the entire supercluster.

		Number of Records Purged
Record Type	Retention Limit	When Limit Is Reached
Registration history	505,000	5,000
Registration signaling	2,000,000	20,000
Call history	505,000	5,000
Call signaling history	12,625,000	125,000
Conference history	202,000	2,000
CDR export history	11,000	1,000

Contact Polycom Global Services if you want to discuss the possibility of changing the retention limits.

The History Retention Settings page lets you specify whether to retain registration history records, and if so, whether to include registration keep-alive messages. You can also specify how many repeated low-value signaling records to retain. The following table describes the fields on the page. Only users with the Auditor role can access this page.

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