Cisco Systems 7960G warranty Understanding Lines vs. Calls, Understanding Feature Availability

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Understanding the Help System on Your Phone

Your phone provides an online help system. Help topics appear on the phone screen.

If you want to...

Then...

 

 

 

 

 

 

 

 

 

 

 

 

Learn about a button or

Press

i

or

, then quickly press a button or softkey.

softkey

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Learn about a menu item

Press

 

,

, or

to display a feature menu. Then,

 

highlight a menu item and press

i

or

twice quickly.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Get help using Help

Press

i

or

twice quickly (without first selecting a menu item).

 

 

 

 

 

 

 

 

Understanding Lines vs. Calls

To avoid confusion about lines and calls, refer to these descriptions:

•Lines—Each corresponds to a directory number that others can use to call you.

The Cisco Unified IP Phone 7960G and 7940G (SIP) support up to two lines per call.

•Calls —Each line can support multiple calls. By default, your phone supports four connected calls per line, but your system administrator can adjust this number according to your needs. Only one call can be active at any time; other calls are automatically placed on hold.

Understanding Feature Availability

Depending on your phone system configuration, features included in this Phone Guide might not be available to you or might work differently on your phone. Contact your support desk or system administrator for information about feature operation or availability.

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Contents Including License and Warranty Page Common Phone Tasks Phone Screen Icons Button Icons Contents Using a Handset, Headset, and Speakerphone Cisco One-Year Limited Hardware Warranty Terms Index Viii Getting Started Using this GuideIf you want to Then Finding Additional Information Safety and Performance InformationWaarschuwing Belangrijke Veiligheidsinstructies Varoitus Tärkeitä Turvallisuusohjeita Warnung Wichtige SicherheitshinweiseAvvertenza Importanti Istruzioni Sulla Sicurezza Aviso Instruções Importantes DE SegurançaVarning! Viktiga Säkerhetsanvisningar Spara Dessa AnvisningarGuarde Estas Instruções GEM Disse Anvisninger OL-8133-01 Getting Started Using an External Power Supply When connecting cablesPower Outage Accessibility Features Using External DevicesConnecting Your Phone Adjusting the Handset Rest Adjusting the FootstandHeadset Information Audio Quality Subjective to the User An Overview of Your Phone Understanding Buttons and HardwareDescription Cisco Unified IP Phone I7940GAn Overview of Your Phone Understanding Phone Screen Features Cleaning the Phone ScreenUnderstanding Feature Buttons and Menus Entering and Editing TextUnderstanding Lines vs. Calls Understanding Feature AvailabilityIf you want to Basic Call Handling Placing a Call-Basic OptionsFor more information If you want to Then SeePlacing a Call-Additional Options Answering a CallCorporate SelectUsing Hold and Resume Ending a CallOr EndCall TipUsing Mute Switching Between Multiple CallsResume Transferring CallsTips Forwarding All Calls to Another Number Making Conference Calls Do Not Disturb Call Preferences Do Not DisturbSpeed Dialing Advanced Call HandlingCall Preferences Speed Dial Lines Using Auto-Complete Number Using Caller ID BlockingBlocking Anonymous Calls Using Call Waiting Using Call Hold RingbackUsing Stutter Message Waiting Configure Call Waiting Press Call Preferences Call WaitingUsing Auto Answer Intercom Using a Shared LineURL Dialing Call Preferences Auto Answer IntercomUsing a Handset, Headset, and Speakerphone Obtaining a HeadsetUsing Phone Settings Customizing Rings and Message IndicatorsCustomizing the Phone Screen Ring TypeUsing Call Logs and Directories Using Call LogsMissed Calls, Placed Calls, or Received Calls. Each log can Missed Calls, Placed Calls, or Received CallsUsing Corporate Directory Corporate Directory exact name can varyUsing Personal Directory Personal Directory name may varyAccessing Voice Messages Accessing Your User Options Web Pages Customizing Your Phone on the WebIf you want to Then do this Options DeviceClick Phone Services Configuring Features and Services on the WebClick Delete Selected Click Service URL If you want to Then do this after you logControlling Line Settings on the Web Click Line SettingsUnderstanding Additional Configuration Options If you Then For more informationTroubleshooting Your Phone Viewing Phone Administration DataSymptom Explanation If you are asked to ThenCisco One-Year Limited Hardware Warranty Terms Duration of Hardware WarrantyReplacement, Repair, or Refund Policy for Hardware To Receive a Return Materials Authorization RMA NumberIndex OL-8134-01 PAB OL-8134-01 Page USA
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7960G specifications

Cisco Systems has long been a leader in creating innovative networking and communication solutions. Among their range of Voice over IP (VoIP) phones, the Cisco 7960G and 7940G stand out as robust, versatile devices that cater to the needs of modern businesses. Released in the early 2000s, these models respectively combine functionality, ease of use, and key features tailored for effective communication.

The Cisco 7960G is a high-end model designed for users who demand advanced features and functionalities. It comes with a large backlit LCD display that not only enhances visibility but also provides easy navigation through various options. The phone supports up to six lines, allowing users to manage multiple calls effortlessly. Its user-friendly interface includes programmable feature buttons and a 10/100 Ethernet switch, enabling seamless integration into existing networks.

On the other hand, the Cisco 7940G is a more basic model designed for users who require essential features for their business communications. It includes a monochrome LCD screen and supports a maximum of two lines. Despite its simplicity, the 7940G is equipped with several key features such as integrated speakerphone and mute options, making it ideal for day-to-day communication needs. Both models support Power over Ethernet (PoE), eliminating the need for separate power adapters and ensuring a cleaner, more organized workspace.

In terms of technologies, both the 7960G and 7940G leverage the Session Initiation Protocol (SIP) for signaling and media exchange. They also support secure communication through protocols like Secure Real-time Transport Protocol (SRTP) and Transport Layer Security (TLS). This ensures that businesses can engage in confidential conversations without the risk of interception.

The characteristics that make these models appealing include durability, ease of configuration, and reliability. Organizations can benefit from Cisco’s reliable support and regular updates, ensuring that their communication infrastructure remains robust and secure. With features designed for scalability, both phones can easily integrate into larger systems while maintaining high call quality.

In summary, Cisco’s 7960G and 7940G VoIP phones are exemplary devices that cater to a variety of business communication scenarios. With their blend of functionality, support for essential technologies, and reliable performance, they continue to serve organizations effectively in an increasingly interconnected world. Whether used in a bustling office or as part of a dynamic telecommunications strategy, these models offer excellent value and performance.
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