Cisco Systems 7960G warranty Using Mute, Switching Between Multiple Calls

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Using Mute

With Mute enabled, you can hear other parties on a call but they cannot hear you. You can use mute in conjunction with the handset, speakerphone, or a headset.

If you want to...	Then...

Toggle Mute on	Press	.

Toggle Mute off	Press	.

Tip

•Once you enable mute, your phone remains muted whether you switch from speaker to handset

to headset. To cancel Mute, press .

Switching Between Multiple Calls

You can switch between multiple calls on one or more lines.

	If you want to...	Then...

	Switch between calls on	1. Make sure the call that you want to switch to is highlighted.
	one line	2. Press Resume.
		2. Press Resume.
		The first call is automatically placed on hold.

	Switch from a	Press Answer or press		(flashing).
	connected call to	The first call is automatically placed on hold.
	answer a ringing call	The first call is automatically placed on hold.
	answer a ringing call

	Switch between calls on	Press	(flashing) for the line that you are switching to.
	different lines	If a single call is holding on the line, the call automatically resumes. If

		multiple calls are holding, highlight the appropriate call and press Resume.

24	OL-8134-01

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Contents

Including License and Warranty Page Common Phone Tasks Phone Screen Icons Button Icons Contents Using a Handset, Headset, and Speakerphone Cisco One-Year Limited Hardware Warranty Terms Index Viii If you want to Then Using this GuideGetting Started Waarschuwing Belangrijke Veiligheidsinstructies Safety and Performance InformationFinding Additional Information Varoitus Tärkeitä Turvallisuusohjeita Warnung Wichtige SicherheitshinweiseAvvertenza Importanti Istruzioni Sulla Sicurezza Aviso Instruções Importantes DE SegurançaVarning! Viktiga Säkerhetsanvisningar Spara Dessa AnvisningarGuarde Estas Instruções GEM Disse Anvisninger OL-8133-01 Getting Started Power Outage When connecting cablesUsing an External Power Supply Accessibility Features Using External DevicesConnecting Your Phone Headset Information Adjusting the FootstandAdjusting the Handset Rest Audio Quality Subjective to the User An Overview of Your Phone Understanding Buttons and HardwareDescription Cisco Unified IP Phone I7940GAn Overview of Your Phone Understanding Phone Screen Features Cleaning the Phone ScreenUnderstanding Feature Buttons and Menus Entering and Editing TextIf you want to Understanding Feature AvailabilityUnderstanding Lines vs. Calls Basic Call Handling Placing a Call-Basic OptionsFor more information If you want to Then SeePlacing a Call-Additional Options Answering a CallCorporate SelectUsing Hold and Resume Ending a CallOr EndCall TipUsing Mute Switching Between Multiple CallsTips Transferring CallsResume Forwarding All Calls to Another Number Making Conference Calls Do Not Disturb Call Preferences Do Not DisturbCall Preferences Speed Dial Lines Advanced Call HandlingSpeed Dialing Blocking Anonymous Calls Using Caller ID BlockingUsing Auto-Complete Number Using Call Waiting Using Call Hold RingbackUsing Stutter Message Waiting Configure Call Waiting Press Call Preferences Call WaitingUsing Auto Answer Intercom Using a Shared LineURL Dialing Call Preferences Auto Answer IntercomUsing a Handset, Headset, and Speakerphone Obtaining a HeadsetUsing Phone Settings Customizing Rings and Message IndicatorsCustomizing the Phone Screen Ring TypeUsing Call Logs and Directories Using Call LogsMissed Calls, Placed Calls, or Received Calls. Each log can Missed Calls, Placed Calls, or Received CallsUsing Corporate Directory Corporate Directory exact name can varyUsing Personal Directory Personal Directory name may varyAccessing Voice Messages Accessing Your User Options Web Pages Customizing Your Phone on the WebIf you want to Then do this Options DeviceClick Delete Selected Configuring Features and Services on the WebClick Phone Services Click Service URL If you want to Then do this after you logControlling Line Settings on the Web Click Line SettingsUnderstanding Additional Configuration Options If you Then For more informationTroubleshooting Your Phone Viewing Phone Administration DataSymptom Explanation If you are asked to ThenCisco One-Year Limited Hardware Warranty Terms Duration of Hardware WarrantyReplacement, Repair, or Refund Policy for Hardware To Receive a Return Materials Authorization RMA NumberIndex OL-8134-01 PAB OL-8134-01 Page USA

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