Getting Started
Using this Guide
This guide provides you with an overview of the features available on your phone. You can read it completely for a solid understanding of your phone’s capabilities, or refer to the table below for pointers to commonly used sections.
If you want to... | Then... | |
| | |
Explore your phone on your own | Press i or | on the phone when you need assistance. |
Review safety information | See the “Safety and Performance Information” section on |
| page 2. | |
| |
Connect your phone | See the “Connecting Your Phone” section on page 12. |
| |
Use your phone after it is installed | Start with the “An Overview of Your Phone” section on page 15. |
| |
Learn what the buttons mean | See the “Understanding Buttons and Hardware” section on |
| page 15. | |
| |
Learn about the phone screen | See the “Understanding Phone Screen Features” section on |
| page 18. | |
| |
Clean the phone screen | See the “Cleaning the Phone Screen” section on page 18. |
| |
Make calls | See the “Placing a Call—Basic Options” section on page 21. |
| |
Put calls on hold | See the “Using Hold and Resume” section on page 23. |
| |
Mute calls | See the “Using Mute” section on page 24. |
| |
Transfer calls | See the “Transferring Calls” section on page 25. |
| |
Make conference calls | See the “Making Conference Calls” section on page 27. |
| |
Set up speed dialing | See the “Speed Dialing” section on page 29. |
| |
Use your phone as a speakerphone | See the “Using a Handset, Headset, and Speakerphone” section |
| on page 33. | |
| |
Change ring volume or tone | See the “Using Phone Settings” section on page 34. |
| |
View your missed calls | See the “Using Call Logs” section on page 35. |
| |
Listen to your voice messages | See the “Accessing Voice Messages” section on page 38. |
| | |
Cisco Unified IP Phone 7960G and 7940G for Cisco Unified CallManager 5.0 (SIP) | 1 |
Including License and Warranty
Page
Common Phone Tasks
Phone Screen Icons Button Icons
Contents
Using a Handset, Headset, and Speakerphone
Cisco One-Year Limited Hardware Warranty Terms Index
Viii
Using this Guide
Getting Started
If you want to Then
Safety and Performance Information
Finding Additional Information
Waarschuwing Belangrijke Veiligheidsinstructies
Warnung Wichtige Sicherheitshinweise
Varoitus Tärkeitä Turvallisuusohjeita
Aviso Instruções Importantes DE Segurança
Avvertenza Importanti Istruzioni Sulla Sicurezza
Spara Dessa Anvisningar
Varning! Viktiga Säkerhetsanvisningar
Guarde Estas Instruções
GEM Disse Anvisninger
OL-8133-01
Getting Started
When connecting cables
Using an External Power Supply
Power Outage
Using External Devices
Accessibility Features
Connecting Your Phone
Adjusting the Footstand
Adjusting the Handset Rest
Headset Information
Audio Quality Subjective to the User
Understanding Buttons and Hardware
An Overview of Your Phone
Cisco Unified IP Phone I7940G
Description
An Overview of Your Phone
Cleaning the Phone Screen
Understanding Phone Screen Features
Entering and Editing Text
Understanding Feature Buttons and Menus
Understanding Feature Availability
Understanding Lines vs. Calls
If you want to
Placing a Call-Basic Options
Basic Call Handling
For more information
If you want to Then See
Answering a Call
Placing a Call-Additional Options
Corporate
Select
Ending a Call
Using Hold and Resume
Or EndCall
Tip
Switching Between Multiple Calls
Using Mute
Transferring Calls
Resume
Tips
Forwarding All Calls to Another Number
Making Conference Calls
Call Preferences Do Not Disturb
Do Not Disturb
Advanced Call Handling
Speed Dialing
Call Preferences Speed Dial Lines
Using Caller ID Blocking
Using Auto-Complete Number
Blocking Anonymous Calls
Using Call Hold Ringback
Using Call Waiting
Using Stutter Message Waiting
Configure Call Waiting Press Call Preferences Call Waiting
Using a Shared Line
Using Auto Answer Intercom
URL Dialing
Call Preferences Auto Answer Intercom
Obtaining a Headset
Using a Handset, Headset, and Speakerphone
Customizing Rings and Message Indicators
Using Phone Settings
Customizing the Phone Screen
Ring Type
Using Call Logs
Using Call Logs and Directories
Missed Calls, Placed Calls, or Received Calls. Each log can
Missed Calls, Placed Calls, or Received Calls
Corporate Directory exact name can vary
Using Corporate Directory
Personal Directory name may vary
Using Personal Directory
Accessing Voice Messages
Customizing Your Phone on the Web
Accessing Your User Options Web Pages
If you want to Then do this
Options Device
Configuring Features and Services on the Web
Click Phone Services
Click Delete Selected
If you want to Then do this after you log
Click Service URL
Click Line Settings
Controlling Line Settings on the Web
If you Then For more information
Understanding Additional Configuration Options
Viewing Phone Administration Data
Troubleshooting Your Phone
Symptom Explanation
If you are asked to Then
Duration of Hardware Warranty
Cisco One-Year Limited Hardware Warranty Terms
To Receive a Return Materials Authorization RMA Number
Replacement, Repair, or Refund Policy for Hardware
Index
OL-8134-01
PAB
OL-8134-01
Page
USA