Cisco Systems 7960G warranty Ending a Call, Using Hold and Resume, Or EndCall, Tip

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Basic Call Handling

Ending a Call

To end a call, simply hang up. Here are some more details.

If you want to...	Then...

Hang up while using the handset	Return the handset to its cradle. Or press EndCall.

Hang up while using a headset	Press	. Or, to keep headset mode active, press EndCall.

Hang up while using the speakerphone	Press	or EndCall.

Hang up one call, but preserve another	Press EndCall. If necessary, remove the call from hold first.
call on the same line

Using Hold and Resume

You can hold and resume calls.

If you want to...	...Then

Put a call on hold	1.	Make sure the call you want to put on hold is highlighted.
	2.	Press Hold.

Remove a call from	1.	Make sure the appropriate call is highlighted.
hold on the current line	2.	Press Resume.


Remove a call from	Press		(flashing) for the appropriate line.
hold on a different line	If a single call is holding on this line, the call automatically resumes. If

	multiple calls are holding, scroll to the appropriate call and press Resume.

Tip

Engaging the Hold feature typically generates music or a beeping tone.

Cisco Unified IP Phone 7960G and 7940G for Cisco Unified CallManager 5.0 (SIP)

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Contents

Including License and Warranty Page Common Phone Tasks Phone Screen Icons Button Icons Contents Using a Handset, Headset, and Speakerphone Cisco One-Year Limited Hardware Warranty Terms Index Viii Getting Started Using this GuideIf you want to Then Finding Additional Information Safety and Performance InformationWaarschuwing Belangrijke Veiligheidsinstructies Warnung Wichtige Sicherheitshinweise Varoitus Tärkeitä TurvallisuusohjeitaAviso Instruções Importantes DE Segurança Avvertenza Importanti Istruzioni Sulla SicurezzaSpara Dessa Anvisningar Varning! Viktiga SäkerhetsanvisningarGuarde Estas Instruções GEM Disse Anvisninger OL-8133-01 Getting Started Using an External Power Supply When connecting cablesPower Outage Using External Devices Accessibility FeaturesConnecting Your Phone Adjusting the Handset Rest Adjusting the FootstandHeadset Information Audio Quality Subjective to the User Understanding Buttons and Hardware An Overview of Your PhoneCisco Unified IP Phone I7940G DescriptionAn Overview of Your Phone Cleaning the Phone Screen Understanding Phone Screen FeaturesEntering and Editing Text Understanding Feature Buttons and MenusUnderstanding Lines vs. Calls Understanding Feature AvailabilityIf you want to If you want to Then See Basic Call HandlingPlacing a Call-Basic Options For more informationSelect Placing a Call-Additional OptionsAnswering a Call CorporateTip Using Hold and ResumeEnding a Call Or EndCallSwitching Between Multiple Calls Using MuteResume Transferring CallsTips Forwarding All Calls to Another Number Making Conference Calls Call Preferences Do Not Disturb Do Not DisturbSpeed Dialing Advanced Call HandlingCall Preferences Speed Dial Lines Using Auto-Complete Number Using Caller ID BlockingBlocking Anonymous Calls Configure Call Waiting Press Call Preferences Call Waiting Using Call WaitingUsing Call Hold Ringback Using Stutter Message WaitingCall Preferences Auto Answer Intercom Using Auto Answer IntercomUsing a Shared Line URL DialingObtaining a Headset Using a Handset, Headset, and SpeakerphoneRing Type Using Phone SettingsCustomizing Rings and Message Indicators Customizing the Phone ScreenMissed Calls, Placed Calls, or Received Calls Using Call Logs and DirectoriesUsing Call Logs Missed Calls, Placed Calls, or Received Calls. Each log canCorporate Directory exact name can vary Using Corporate DirectoryPersonal Directory name may vary Using Personal DirectoryAccessing Voice Messages Options Device Accessing Your User Options Web PagesCustomizing Your Phone on the Web If you want to Then do thisClick Phone Services Configuring Features and Services on the WebClick Delete Selected If you want to Then do this after you log Click Service URLClick Line Settings Controlling Line Settings on the WebIf you Then For more information Understanding Additional Configuration OptionsIf you are asked to Then Troubleshooting Your PhoneViewing Phone Administration Data Symptom ExplanationDuration of Hardware Warranty Cisco One-Year Limited Hardware Warranty TermsTo Receive a Return Materials Authorization RMA Number Replacement, Repair, or Refund Policy for HardwareIndex OL-8134-01 PAB OL-8134-01 Page USA

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