Sony 500 Fixing problems, Responding to error messages, Contact partner in the case of pro- blems

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Fixing problems

Step by step

Invalid entry

Not authorized

Currently not possible

Invalid station number

Fixing problems

Responding to error messages

Possible causes:

Station number is incorrect.

Possible reactions:

Enter correct station number.

Possible causes:

Locked function selected.

Possible reactions:

Apply to service personnel for authorization for relevant function.

Possible causes:

Dialed a non-existent station number. Called phone is unplugged.

Possible reactions:

Enter correct station number. Call this station again la- ter.

Possible causes:

Dialed your own station number.

Possible reactions:

Enter correct station number.

Contact partner in the case of pro- blems

Contact your service personnel if a fault persists for more than five minutes, for example.

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Contents Documentation Important information TrademarksLocation of the telephone Product support on the InternetContents Enhanced phone functions Displaying and assigning call charges Special functions in the LAN Using team functionsTesting the phone Not for HiPath 500Service General informationAbout this manual Intended use Telephone typeSpeakerphone quality and display legibility Getting to know your OpenStage phone User interface of your OpenStage 15 TProperties of your OpenStage 15 T OpenStage Key Module Mailbox key and Menu key KeysAudio keys Navigation keysProgrammable function keys Meaning of LED displays on function keysKeypad Idle mode DisplayIdle menu Mailbox MessagesVoicemail Caller list BusyProgram/Service menu Program/ServiceBasic functions Answering a callAnswering a call via the handset Suggestions for using speakerphone mode Ending a callSwitching to speakerphone mode Switching to the handsetMode Activating DeactivatingOn-hook dialing Making callsOff-hook dialing Dialing with DDS keysRedialing a number Ending a callDisplaying and dialing saved station numbers Reject calls Turning the microphone on and offReturn to the first party Switching to the held party alternatingCalling a second party consultation Combine the calling parties into a three-party con- ferenceTransferring a call Using variable call forwarding Call forwardingDeactivating call forwarding Using call forwarding no reply Cfnr Deactivating call forwarding no replyStep by step Using callback Storing a callbackAccepting a callback Viewing and deleting a stored callback Deleting a displayed entryEnding retrieval Enhanced phone functions Answering callsUsing the speakerphone Enabling and disabling handsfree answerbackSpeaking to visitors via the entrance telephone Opening the door with a code at the doorActivating the door opener Deactivating the door openerDialing entered/displayed numbers Canceling en-bloc sendingEn-bloc sending/correcting numbers Correcting numbers enteredDisplaying the call time Using the caller listRetrieving the caller list Dialing a station number from the caller listDialing a number from the internal directory Entry you wish to dial appears on the screenUsing the Ldap directory not for HiPath Result is displayed If no name is foundIf too many names are found Dialing with speed-dial keys Making calls using system speed-dial numbersConfigure a speed-dial key Suffix-dialingTalking to your colleague with a speaker call If you make a mistakeAutomatic connection setup hotline Assigning a station number not for U.SDialing aid at the a/b T/R port Associated dialing/dialing aidDialing aid on the S0 bus Dialing aid from your telephone for another tele- phoneEnding the first call and answering the waiting call Using call waiting second callDuring a call Ending the second call and resuming the first onePreventing and allowing call waiting automatic camp-on Turning the call waiting tone on and offSaving a number Parking a call Retrieving a parked callAdding up to five parties to a conference Conducting a conferenceIf the second party does not answer Viewing the conference partiesLeaving a conference Ending a conferenceRemoving the Isdn central office party from the conference Activating tone dialing/DTMF suffix-dialing Consult? 80=Speaker call? Transfer? Send trunk flash not for HiPath If you cannot reach a destination Call waiting camp-onBusy override joining a call in progress Using night answer Configuring function keys Programming the function keysExample Programming the Shift key Overview of functions Saved function LED messagesTrunk group key Programming a procedure key Step by step Configuring repdial keys Deleting function key programming Displaying and assigning call charges For the current callFor all calls and for the last call Dialing with call charge assignment Privacy/security Turning ringer cutoff on and offActivating/deactivating Do not disturb Caller ID suppression Silent Monitoring/Secret busy override not for HiPathDeactivating the telephone to be monitored Monitoring a roomActivating the telephone to be monitored Monitoring the roomLocking the telephone to prevent unauthorized use Locking the phoneUnlocking the phone Locking another telephone to prevent unauthorized use Saving your PIN Saving appointments More functions/servicesAppointments function Deleting and checking a saved appointmentUsing timed reminders Sending a messageCreating and sending a message Viewing the transmission time Viewing and editing incoming messagesDisplaying and deleting messages you have sent Calling the senderLeaving an advisory message Deleting advisory messagesUsing another telephone like your own for a call Change number exchanged phone/ move/relocate Select and confirm the option shown Activating functions for another telephone Step by step Using functions in Isdn via code dialing keypad dialing Inputs in en-bloc mode Inputs in online modeCommunicating with PC applications over a Csta interface Ending communication with the applicationSensors HiPath 33x0/35x0 only Controlling relays only for HiPathPaging persons not for U.S., not for HiPath Paging personsAnswering the page from the nearest telephone You are part of a hunt group or call group Using team functionsActivating/deactivating a group call You belong to multiple groupsStep by step Accepting a call for another member of your team Ringing groupRemoving all telephones in a call ringing group Uniform Call Distribution UCD Logging on and off at the beginning and end of your shiftLogging on and off during your shift Turning the night service on and off for UCD Requesting and activating a work timeDisplay the number of waiting calls Special functions in the LAN not for HiPath Leaving hunt group/group callSetting up follow me call forwarding Night answer on? Save? Night answer off? Ringing group =or j Opening a door Individual phone configuration Setting contrastAdjusting the ring volume Adjusting audio settingsAdjusting the receiving volume during a call Adjusting the ring toneAdjusting the speakerphone to the room acoustics Language for system functionsActivating/deactivating the ringer Testing the phone Phone functions, testingDiffering display view in a HiPathContact partner in the case of pro- blems Fixing problemsResponding to error messages Possible causesTroubleshooting Caring for your telephoneLabeling keys Index Deleting106 107 108 Overview of functions and codes UCD110 111 112 Siemens Enterprise Communications