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Message Error Code Cause Action
DIALING — The MultiPASS is Press STOP if you
dialing the receiving want to cancel the
fax machine. transmission.
DOC TOO LONG #003 It took more than 32 Divide the document
minutes to send or and send or copy each
copy a document. part separately.
It took more than 32 Contact the other party.
minutes to receive a Have them divide the
document. document and send
each part separately.
The document is longer Use a copy machine to
than 39.4 inches (1 m). make a reduced copy of
the document and send
the copy.
DOCUMENT READY — The document in the Send the fax, scan the
ADF is ready for faxing, document,or make the
scanning,or copying. copy.
ECM RX — The MultiPASS is ECM transmissions may
receiving a fax take longer than normal
using ECM. transmissions. Turn
off ECM if you need to
receive quickly,or if you
know your local lines
are in good condition.
ECM TX — The MultiPASS is ECM transmissions may
sending a fax using take longer than normal
ECM. transmissions. Turn off
ECM if you need to
transmit quickly,or if
you know your local
lines are in good
condition.
HANG UP PHONE — The telephone is Place the telephone
off hook. properly into its cradle.
INSTALL BC-20/21 — A BJ cartridge other Remove the BJ cartridge
than the BC-21e or and install the BC-21e
BC-20 is installed,so Color or BC-20Black
the MultiPASS cannot BJ Cartridge.
print any received faxes,
or make copies.
INSTALL BC-21 — The BC-20 BJ Cartridge Remove the BC-20
is installed. cartr idge and install
the BC-21e cartridge.
LOAD PAPER — The MultiPASS is out Load paper in the sheet
of paper (the sheet feeder.Make sure the
feeder is empty). stack does not exceed
the limit mark.Then
press START/COPY.
8-12 Troubleshooting Chapter 8
MPC-635—USERS MANUAL/V000/06-99