Message

Error Code

Cause

Action

DIALING

DOC TOO LONG

DOCUMENT READY

ECM RX

ECM TX

HANG UP PHONE

INSTALL BC-20/21

INSTALL BC-21

LOAD PAPER

The MultiPASS is dialing the receiving fax machine.

#003

It took more than 32

 

minutes to send or

 

copy a document.

It took more than 32 minutes to receive a document.

The document is longer than 39.4 inches (1 m).

The document in the ADF is ready for faxing, scanning, or copying.

The MultiPASS is receiving a fax using ECM.

The MultiPASS is sending a fax using ECM.

The telephone is off hook.

A BJ cartridge other than the BC-21e or BC-20 is installed, so the MultiPASS cannot print any received faxes, or make copies.

The BC-20 BJ Cartridge is installed.

The MultiPASS is out of paper (the sheet feeder is empty).

Press STOP if you want to cancel the transmission.

Divide the document and send or copy each part separately.

Contact the other party. Have them divide the document and send each part separately.

Use a copy machine to make a reduced copy of the document and send the copy.

Send the fax, scan the document, or make the copy.

ECM transmissions may take longer than normal transmissions. Turn off ECM if you need to receive quickly, or if you know your local lines are in good condition.

ECM transmissions may take longer than normal transmissions. Turn off ECM if you need to transmit quickly, or if you know your local lines are in good condition.

Place the telephone properly into its cradle.

Remove the BJ cartridge and install the BC-21e Color or BC-20 Black BJ Cartridge.

Remove the BC-20 cartridge and install the BC-21e cartridge.

Load paper in the sheet feeder. Make sure the stack does not exceed the limit mark. Then press START/COPY.

8-12 Troubleshooting

Chapter 8

Page 165
Image 165
Canon MP-C635 user manual Message Error Code Cause Action