General Problems

Problem

Cause

Solution

The MultiPASS has

The power cord may not be

Make sure the power cord is

no power

securely plugged into the unit.

plugged securely into the unit

 

 

and into a wall outlet.

 

 

If the power cord is connected

 

 

to a power strip, make sure the

 

 

strip is connected to an outlet

 

 

and turned on.

 

The power cord may not be

Check the power cord by

 

supplying power.

substituting another, or by

 

 

using a voltmeter to test it for

 

 

continuity.

 

 

 

The MultiPASS will not

The MultiPASS may have a

Replace the empty BJ tank

print reports

BC-21e Color BJ Cartridge

(see page 7-16).

 

installed, and its black BJ

 

 

tank may be empty.

 

 

A cartridge other than the

Install the BC-21e Color or

 

BC-21e Color or BC-20 Black

BC-20 Black BJ Cartridge.

 

BJ Cartridge may be installed.

 

 

 

 

Nothing appears in the

The MultiPASS may not be

Check the plug and be sure it is

LCD display

receiving power.

firmly plugged into the power

 

 

connector and the wall outlet.

 

 

If the display remains blank,

 

 

unplug the MultiPASS, wait five

 

 

seconds, then plug it in again.

Troubleshooting

Chapter 8

Troubleshooting 8-29

Page 182
Image 182
Canon MP-C635 user manual General Problems