Problem

Cause

Solution

Poor line art scan results

Increase resolution.

Line art scans should be

 

 

performed at very high

 

 

resolutions (in excess of

 

 

300 dpi).

 

 

 

Poor quality scanned

Your screen representation

Open the Monitors and Sound

image on screen

may be inaccurate.

panel from the Control Panels

 

 

command in the Apple Menu.

 

 

 

Poor quality scan

Your scan mode may be

If scanning line art, make sure

 

incorrect.

you select Line Art mode and

 

 

adjust your settings to

 

 

Thousands or Millions.

 

Your resolution setting

Ensure that you set the

 

may be incorrect.

proper resolution for the

 

 

MultiPASS.

 

Your application settings

If importing the scanned

 

may be incorrect.

image into another application,

 

 

review the software’s

 

 

documentation to help resolve

 

 

the problem.

Telephone Problems

Problem

Cause

Solution

You cannot dial

The telephone line may

Be sure the telephone line is

 

not be connected properly.

correctly connected to the

 

 

MultiPASS (see your Quick

 

 

Start Guide).

Troubleshooting

The unit may not be getting power.

The MultiPASS may not be set for the type of telephone line in use (pulse/tone).

Make sure the power cord is connected to the MultiPASS and to an AC outlet; make sure the AC outlet has power.

If you have a pulse line, be sure the MultiPASS is set for pulse dialing (see page 3-4).

Chapter 8

Troubleshooting 8-27

Page 180
Image 180
Canon MP-C635 user manual Telephone Problems, Start Guide