Problem

Cause

Solution

The printed output is

Improper reset after

Reset the MultiPASS; either

not what you expected

an error condition

use the reset feature or turn

(continued)

 

the MultiPASS off, then on.

 

 

If this does not work, reset

 

 

the USB-to-Parallel cable.

 

Insufficient memory

If printing in the background

 

 

and portions of the page are

 

 

not printed, allocate more

 

 

memory to SpoolMaster.

 

 

Select the SpoolMaster icon in

 

 

the System/Extensions folder

 

 

then select Get Info from

 

 

the File menu and increase

 

 

memory allocation in the

 

 

Preferred Size entry field

 

 

(512K is usually adequate).

 

 

 

Printout does not

Paper may not be loaded

Make sure the paper is loaded

match paper size

and aligned correctly in

and aligned correctly (see page

 

 

2-22).

 

The application’s page

Make sure the paper size and

 

size and margin settings

margin set in your application

 

may be incorrect.

are correct for the paper in the

 

 

sheet feeder.

 

The selected printer driver

Make sure you select the

 

may be incorrect.

MultiPASS C635 printer in

 

 

in the Chooser.

 

 

 

The printout curls

Your pages may include a

Remove each sheet as it is

 

large amount of ink.

printed. Allow it to dry, then

 

 

roll it in the opposite direction

 

 

of the curl.

 

 

 

Error - 108 and

Insufficient memory

Quit all unused applications.

similar errors

 

Allocate more memory to the

 

 

application you are running

 

 

from. Turn on Virtual Memory

 

 

or increase the virtual memory

 

 

in the Memory Control Panel.

 

 

Disable any unneeded

 

 

extensions, fonts, or control

 

 

panels. Turn OFF background

 

 

printing.

8-18 Troubleshooting

Chapter 8

Page 171
Image 171
Canon MP-C635 user manual Preferred Size entry field