Troubleshooting, Appendix a Specifications | Canon MP-C635 specs

8 Troubleshooting
Paper Jams	8-3
Jams in the Automatic Document Feeder (ADF)	8-3
Jams in the Sheet Feeder	8-5
General Troubleshooting Procedures	8-6
General Printing Problems	8-6
Memory Considerations	8-8
LCD Messages	8-10
Printing Problems	8-15
Print Quality Problems	8-19
Color Printing and Copying Problems	8-20
Paper Feeding Problems	8-21
Faxing Problems	8-23
Scanning Problems	8-26
Telephone Problems	8-27
Copying Problems	8-28
General Problems	8-29
Memory Clear Report	8-30
Appendix A Specifications
Printing Specifications	A-1
BJ Cartridges	A-3
Facsimile	A-3
Copier	A-5
Scanner	A-5
MultiPASS System Requirements	A-6
General Specifications	A-7
Receiving Faxes and Phone Calls Automatically—Fax/Tel Mode	A-9
Appendix B Using the MultiPASS C635 as a Stand-alone Fax
LCD Menu System	B-1
Entering Information in the MultiPASS	B-2
Entering Your User Information	B-3
Glossary	G-1
Index	I-1

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Canon MP-C635 Troubleshooting, Appendix a Specifications, Appendix B Using the MultiPASS C635 as a Stand-alone Fax

Contents

MP-C635 C635 Disclaimer Copyright Trademarks Location Power RequirementsOrder Information Case of Equipment Malfunction Users in Canada Canon Canada INC Hours a DAY, Seven Days a Week Conventions Using Your DocumentationQuick Start Guide User’s Manual Contents Sending Faxes With the MultiPASS C635 Using the MultiPASS Fax Setup UtilityReceiving Faxes Maintaining the MultiPASS C635 Scanning With the MultiPASS C635 Appendix a Specifications TroubleshootingAppendix B Using the MultiPASS C635 as a Stand-alone Fax Introduction BJ Cartridges and BJ Tanks Supplies and Accessories Canon Specialty Papers Getting Help From Canon Servicing the MultiPASS C635 Important Safety Instructions Introduction Front View Main Components of the MultiPASS C635 Inside the Printer Area Back View Document feed lever Using the Operator PanelLCD display Stop button One-touch Speed Dial/Function buttonsNumber buttons Arrow buttons Special Function Buttons Loading Paper in the Sheet Feeder Preparing Documents for Faxing Copying, or Scanning Loading the Document Feed Adding Pages to the Document Setting the Document Feed Lever Slerexe Company Limited Identifying Your Documents START/COPY Copying Documents To change the resolution for color copying, press Press If the Power Goes Out Disconnecting the MultiPASSUsing Switch Boxes Miscellaneous Printing With MultiPASS C635 Selecting Paper Paper Handling Greeting Cards High Resolution PaperHigh Gloss Film Assorted Paper Starter Kit Printing a Document Understanding the Printer DriverPaper Guidelines Select MultiPASS C635 Chooser Using the Page Setup Dialog Setting Up Print JobsPaper Reduce or Enlarge Photocopy Reduction OrientationFractional Widths Flip Horizontal Using the Page Setup Options DialogFlip Vertical Invert Image Paper List Using the Paper DialogTo create a custom paper size To modify a custom paper size Using the Settings DialogTo delete a custom paper size Using the Print Dialog Using the Color Dialog Using the Print Options DialogPrint Order Cover Dithering Print Colors As Working With SpoolMaster Using the Preview WindowBrightness Activating SpoolMaster Accessing SpoolMasterPrinting With SpoolMaster Removing a Document from the Queue Cancelling a Print JobChanging the Print Order Stopping and Resuming Printing Printing Tips Setting the SpoolMaster PreferencesAchieving the Best Output Quality Controlling the Color Output Quality Printing at Best Resolution Setting the Paper Thickness Lever Cartridge Printer Settings for Various Print Media Automatically Feeding Paper Loading Paper Fan the paper Support up Auto Feed Guidelines Paper Limit Manually Feeding Paper When you are prompted, insert the single sheet Make sure Printing On EnvelopesRight a Arrange the stack of envelopes on a firm surface Now you can start your print operation Specialty Paper Guidelines Using Canon’s Specialty PapersPaper type Drying time Using the Paper Output Guides Canon’s High Resolution Paper Set up Using the Cleaning Sheet Touch speed On the oneDial keypad Fax Setup Using the MultiPASS Fax Setup Utility Using the MultiPASS Fax Setup Utility Volume Setting Up Fax PreferencesDate Format Display Language Fax Information Setting Up Send Fax OptionsPhone Line Retries Restore Defaults Setting Up Advanced Send Fax OptionsError Correction ECM Speed On Error Resend Off Hook AlarmAuto Start Send Image Contrast Answer Receive Mode Setting Up Receive Fax OptionsPaper Size Automatic Reduction Answer Number of Rings Answer Silent ReceiveReceive Conditions Report Print Fax/Telephone Switching Options Setting Up Advanced Receive Fax OptionsListen Time Before Ringing Answering Machine Mode Options Default Action If No Answer to TelephoneReceive Fax If No Signal Ring Tone Ring Pattern Drpd Switch OptionsAction Fax ID Maintaining Your Fax Address Book Setting Up Speed Dial Assignments Entering Fax Numbers Assigning an Individual to a Speed Dial Code Defining a Group Speed Dial Code Sending a Document Sending Faxes With MultiPASS C635 Party’s fax Number Regular DialingPress START/COPY Sending Faxes Load Automatic Dialing Dialing Sending a Document Using Group Dialing Manual RedialingAutomatic To Cancel Automatic Redialing Resending a Fax After an Error Pick up the telephone and dial the other party’s fax number Manual Sending Or # Cancel Sending Feed the Place the document face down in the ADF. document Transmitting the Document Dial the other party’s number Setting the Resolution Adjusting the Quality of Your Faxes FAX Standard Button Setting the Contrast Receiving Documents Receiving Faxes How Fax/Tel Mode Works Receiving Documents Automatically-Fax Only Mode Using the Telephone for Remote Reception of a Fax Receiving Documents Manually-Manual Mode Using an Answering Machine-Ans. Machine Mode Printing Documents Received in Memory Using the MultiPASS With an Answering Machine Printing a Received Fax Stored In Memory Receiving While Copying, Printing, or RegisteringPress Function key Press or on Using the Distinctive Ring Pattern Detection Drpd Feature How Drpd Responds to Calls Types of Ring Patterns Incoming Call Your Setting From Fax From Telephone To use ScanTastic to perform scans on its own Launching ScanTastic Exploring the ScanTastic Window Using the Device Panel Setting Resolution Manually How ScanTastic Calculates Resolution Scaling the Image Picking an Image Type Changing the Unit of Measure Previewing the Image Zooming In On a Selected Area Selecting or Cropping an Area to Scan Scanning and Saving the Final Image Enhancing Images With ScanTastic Performing in Hardware Using Manual Balance Chapter Sharpening or Softening Images Adjusting Brightness and Contrast Using the Spectral Equalizer Setting Tone Curves Curve Value Description Changing Gamma Curve Values Resetting the Tone Curve Using Auto BalanceAdjusting the Tint Customizing the Device Panel Using the Advanced Functions of ScanTastic Chapter Automatic Batch Scanning To save Output Device settings Chapter Adjusting Histogram Tone Levels Adjusting Color Distribution Values To install and use ScanTastic as a plug-in Using ScanTastic as a Plug-In Poor Image Quality When Printing TroubleshootingPoor Image Quality On the Screen Viewing Line Art on the Screen Rebuilding ScanTastic Preferences Maintaining MultiPASS Guidelines Cleaning Inside the MultiPASS Routine Maintenance Cleaning the Scanner Components White sheet and scanning glass Separation guideSeparation roller When you are finished, close the operator panel Press Function Printing the Nozzle Check Press the or Button until Cleaning the BJ Cartridge Print Head BJ Cartridge Guidelines BJ Cartridge and BJ Tank MaintenanceBC-21e Color BJ Cartridge BC-20 Black BJ Cartridge Using Ink Replacing the BJ Cartridge Grasp both sides and lift it up Open Package Lift the green Remove the protective material from the BJ cartridge Holder, then Cartridge isLock lever Replacing a BJ Tank in the BC-21e Color BJ Cartridge Remove the orange protective cap Make sure each tank is properly seated in its slot Open Ink Cartridge Storage Box Storing a BJ CartridgeCarefully set Close All cables Transporting the MultiPASSAll trays Carefully pack the unit in its original packing materials Pack the unit Troubleshooting Location Software Jams in the Automatic Document Feeder ADF Paper JamsPress Stop Operator panel Remove the document Close the operator panel Gently pull any jammed paper out of the unit Jams in the Sheet Feeder General Printing Problems General Troubleshooting ProceduresPreview the Output How can I make sure my application is printing properly? Print a Finder Window Check Print and Page Setup OptionsRemove Corrupted Print or Preference Files Ensure the MultiPASS Software is Correctly Installed Reset Hardware and Check Printer ConnectionsMemory Considerations Application Memory Allocation SpoolMaster Memory Allocation LCD Messages Message Error Code Cause Action #001 Document is Jammed in the ADF Message Error Code Cause Action Shows the percentage Nnnn Problem Cause Solution Printing Problems If the Alarm light stays on Problem Cause Solution Preferred Size entry field Problem Cause Solution Print Quality Problems Specifications see page A-1 Color Printing and Copying Problems Paper Feeding Problems Appendix A, Specifications Troubleshooting Faxing Problems ADF Up the telephone Scanning Problems Start Guide Telephone Problems Copying Problems General Problems Memory Files Deleted Memory Clear Report Printing Specifications Specifications a Margin Inches Printable Area-Papers Facsimile BJ CartridgesData compression Report/Reference Dialing Scanner CopierReduction sizes Scanning method Scanned image MultiPASS System Requirements Telephone General Specifications Space Requirements Ring Time Factory default setting=15 sec Receiving Faxes and Phone Calls Automatically-Fax/Tel Mode LCD Menu System Option Description/Settings Entering Information in the MultiPASS OptionDescription/Settings Entering Your User Information Press START/COPY twice when the date and time are entered Again When the fax MultiPASS returns to standby mode Automatic document feeder ADF Automatic dialingAutomatic redialing Bi-directional parallel interface port Centronics Ccitt #1 ChartCoded speed dialing Cps Document Fax/Tel switchingDpi Font Halftone Group dialingIeee Ink Saver Manual feed MultiPASS Fax Setup UtilityManual receiving Manual redialing Portrait orientation PausePrint head Print head capping Resolution Reduction modeRedialing, automatic Redialing, manual ScanTastic Tone/pulse settingSender ID Sending Typestyle TypefaceUHQ Ultra High Quality USB-to-Parallel cable Index CD ROM A-6 Drpd High Resolution Paper 1-3, 1-19 LCD Index Reduction RX Mode B-2 Cable 6-2 Port A-6 User information, entering B-2-6