Canon MP-C635 user manual If the Alarm light stays on

Problem	Cause	Solution
The ALARM light	The MultiPASS may have a	Clear any paper jams (see
comes on and the	paper jam.	page 8-3).
MultiPASS beeps		If the MultiPASS has no
while printing
		paper jam, unplug it, wait
		5 seconds, then plug it in again.
		If the problem is fixed, the
		ALARM light will be off, the
		BJ cartridge will move to its
		home position, and the LCD
		display will show the date and
		Receive Mode (Standby Mode).
		If the ALARM light stays on,
		call the Customer Care Center
		(see page 1-4).
Data from computer is	The power cord may not	Check that the power cord
not printed	be plugged in securely.	is plugged securely into the
		unit and into the wall outlet.
		If the MultiPASS is plugged
		into a power strip, make sure
		the power strip is plugged in
		and turned on.

The MultiPASS may have been plugged in or the computer may have been turned on when you connected the interface cable.

The orange tape may not be removed from the BJ cartridge.

The BJ cartridge may not have been installed properly.

The print head unit may need cleaning.

The BJ cartridge may need to be replaced. (It may be out of ink.)

Unplug the MultiPASS and turn off the computer. Plug the unit back in and turn the computer back on again.

Be sure to remove the tape from the BJ cartridge when you install it (see page 7-14).

Make sure the BJ cartridge is installed correctly (see page 7-11).

Clean the print head (see page 7-8).

Replace the BJ cartridge (see page 7-11).

8-16 Troubleshooting Chapter 8