Nortel Networks i2021 Series manual Transferring Incoming Calls

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i2021 ISDN Teleset

TRANSFERRING INCOMING CALLS

1.Answer the incoming call.

2.Press the Conf/TR, or the Transfer key, which ever key applies to your service.

3.Place an outgoing call. When you hear ringing – press Transfer.

NOTE: You may announce the transferred call before completing the transfer or abort the transfer by pressing the original, held Call Appearance. Always complete the transfer by either pressing the transfer key or by returning to the original call before answering another call.

3–WAY CONFERENCING

NOTE: On the Nortel DMS-100®and Siemens EWSD® switches, the Conf key is displayed as Conf/Tr. On the Lucent Technologies 5ESS® switch it is displayed as Conf and Trans keys.

CONFERENCING TWO OUTGOING CALLS

1.Place the first call.

2.Press the Conf or the Conf/Tr softkey, the phone automatically provides dial tone from another Call Appearance.

3.Dial the number of the second party.

4.Press the Join key to complete the conference.

This display is shown after the second call is ringing.

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Contents I2021 Series Isdn Teleset Users Guide Page Federal Communications Commission FCC Requirements, Part Mandatory Customer InformationTrademark Acknowledgment Important Safety Instructions Table of Contents Table of Figures Features IntroductionIsdn i2021 S/T Telesets About This ManualVolume Control Voice Operation FeaturesRinger Controls MULTI-LANGUAGE AccessoriesTouchtone Keypad Parts List InstallationIsdn Interfaces Line and Power Connections i2021 Teleset Switch SettingsPower Switch TR SwitchPS1/PS2 Switch Settings Terminating ResistorsPoint-to-Point Circuits Passive-Bus or MultipointLine Configuration Service Profile Identifier SpidFeatures Switch TypeDirectory Number Call Appearance KeysInstalling the Logo Plate Assembling Softkeys Connecting the i2021- AUTO-INSTALL AUTO-INSTALLAUTO-SWITCH AUTO-SPID Procedures AUTO-SPIDManually Choosing the Switch Type Connecting the i2021- MANUAL-INSTALLAUTO-DOWNLOAD Press MENU, MORE, MORE, Config, MORE, MORE, Spid Manually Entering the SpidManual Switch Downloading Manually Programming Call AppearancesPage Page Page Manually Programming Feature Keys I2021 Isdn Teleset Adjusting the Display Viewing Angle Setting Up the TelesetSetting the Contrast Setting the Backlighting Options Setting the Date and Time Clock Ringing Patterns Page 2ND Ring Primca Primary Call AppearancePage Priort CA Priority Call Appearance Confca Conference Call AppearanceIntercom Speed Dial KEY Assignment Page Editing a Speed Dial Number Setting the Alarm Time Press MENU, Alarm There are Three Levels of Password Protection Password SelectionSetting Protection Levels Page Changing the Language on Keycaps and Display English French SpanishChanging the Keycaps Changing the Display LanguageNon-Programmable Hardkeys and Indicators OperationsVoice Operation Terms and NomenclatureDisplay Window and Menus Placing Calls Answering Incoming CallsDialing OFF-HOOK Dialing ON-HOOKDisplay Information Calling Party NumberHold Key Transfer, Conference and DropTransferring Incoming Calls WAY Conferencing Conferencing TWO Outgoing CallsConferencing AN Outgoing Call to AN Incoming Call Conferencing AN Incoming Call to AN Outgoing CallConferencing TWO Incoming Calls Drop Feature Teleset Features RedialDirectory Directory ChangesPage Call Records Viewing the Call Logs with Calling Party Name and Number Dialing from the Call LOG Saving a Callog Entry to the Directory Page Advanced Features DSS/BLF Direct Station Select, Busy Lamp FieldTsms Not Available in this Release Disabling Softkeys DSS/BLF OperationPage Key Mapping Inspect View Inspect or VIEW?Protecting Keys from Being Overwritten Disabling the Automatic Download Protecting Specific Keys from an Automatic DownloadDisable Logging TestingDisable Call Logs on Shared Call Appearance Key ClicksCode Error Type Meaning Troubleshooting Problems Maintaining the TelesetChecking the FW Version Loading FWCAN’T SET DSS/BLF, CONFCA, or Other CA Types CAN’T SET Call Appearances Back to PrimcaGlossary Page Index AutoRedial Iii