Nortel Networks i2021 Series manual Priort CA Priority Call Appearance

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i2021 ISDN Teleset

4.If you encounter a red Call Appearance key, the Teleset will display the message, “Invalid-Not a General CA”. This means the Call Appearance has previously been programmed as a Conference, Priority, or a Terminate Only Call Appearance. If this is the case, you must first go to the Conference, Priority, or Terminate Only Call Appearance screen and change the key back to a General Call Appearance.

PRIORT CA (PRIORITY CALL APPEARANCE)

Priority Call Appearance is a feature offered by some switches. Priority Call Appearances are not widely available today. To set a Priority Call Appearance, press MENU, MORE, MORE, Config, MORE, PriortCA in order. Select the Call Appearance to be used for Priority – it will light green.

NOTE: Only Non-PrimCA keys can be programmed as a PriortCA. You must first change a PrimCA key to a General CA key.

CONFCA (CONFERENCE CALL APPEARANCE)

To perform a conference or transfer, you need a second Call Appearance. Your Teleset automatically selects the next available Call Appearance when the Conf/TR or Confr key is pressed.

A word of caution is appropriate here. The next available Call Appearance may be someone else’s (Shared) Primary Call Appearance. To avoid this problem, press MENU, MORE, MORE, Config, MORE, ConfCA in order. Select the Call Appearance to be used for conference – it will light green.

NOTE: Only Non-PrimCA keys can be programmed as a ConfCA. You must first change a PrimCA key to a General CA key.

It is also recommended that the service provider option this Call Appearance for outgoing calls only. Only one Call Appearance can be designated as ConfCA.

TERM ONLYCA (TERMINATE ONLY CALL APPEARANCE) Terminate Only Call Appearance is a feature offered by some switches and is not widely available today. To set a Terminate Only Call Appearance, press MENU, MORE, MORE, Config, MORE, TermOnlyCA in order. Select the Call Appearance to be used for Terminate Only – it will light green.

NOTE: Only Non-PrimCA keys can be programmed as a Terminate Only CA. You must first change a PrimCA key to a General CA key.

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Contents I2021 Series Isdn Teleset Users Guide Page Federal Communications Commission FCC Requirements, Part Mandatory Customer InformationTrademark Acknowledgment Important Safety Instructions Table of Contents Table of Figures Introduction FeaturesIsdn i2021 S/T Telesets About This ManualVolume Control Voice Operation FeaturesRinger Controls MULTI-LANGUAGE AccessoriesTouchtone Keypad Parts List InstallationIsdn Interfaces Switch Settings Line and Power Connections i2021 TelesetPower Switch TR SwitchTerminating Resistors PS1/PS2 Switch SettingsPassive-Bus or Multipoint Point-to-Point CircuitsService Profile Identifier Spid Line ConfigurationSwitch Type FeaturesDirectory Number Call Appearance KeysInstalling the Logo Plate Assembling Softkeys AUTO-INSTALL Connecting the i2021- AUTO-INSTALLAUTO-SWITCH AUTO-SPID AUTO-SPID ProceduresManually Choosing the Switch Type Connecting the i2021- MANUAL-INSTALLAUTO-DOWNLOAD Manually Entering the Spid Press MENU, MORE, MORE, Config, MORE, MORE, SpidManually Programming Call Appearances Manual Switch DownloadingPage Page Page Manually Programming Feature Keys I2021 Isdn Teleset Adjusting the Display Viewing Angle Setting Up the TelesetSetting the Contrast Setting the Backlighting Options Setting the Date and Time Clock Ringing Patterns Page Primca Primary Call Appearance 2ND RingPage Confca Conference Call Appearance Priort CA Priority Call AppearanceIntercom Speed Dial KEY Assignment Page Editing a Speed Dial Number Setting the Alarm Time Press MENU, Alarm There are Three Levels of Password Protection Password SelectionSetting Protection Levels Page English French Spanish Changing the Language on Keycaps and DisplayChanging the Keycaps Changing the Display LanguageOperations Non-Programmable Hardkeys and IndicatorsVoice Operation Terms and NomenclatureDisplay Window and Menus Answering Incoming Calls Placing CallsDialing OFF-HOOK Dialing ON-HOOKCalling Party Number Display InformationTransfer, Conference and Drop Hold KeyWAY Conferencing Conferencing TWO Outgoing Calls Transferring Incoming CallsConferencing AN Outgoing Call to AN Incoming Call Conferencing AN Incoming Call to AN Outgoing CallConferencing TWO Incoming Calls Drop Feature Redial Teleset FeaturesDirectory Directory ChangesPage Call Records Viewing the Call Logs with Calling Party Name and Number Dialing from the Call LOG Saving a Callog Entry to the Directory Page DSS/BLF Direct Station Select, Busy Lamp Field Advanced FeaturesTsms Not Available in this Release Disabling Softkeys DSS/BLF OperationPage Key Mapping Inspect Inspect or VIEW? ViewProtecting Keys from Being Overwritten Protecting Specific Keys from an Automatic Download Disabling the Automatic DownloadTesting Disable LoggingDisable Call Logs on Shared Call Appearance Key ClicksCode Error Type Meaning Maintaining the Teleset Troubleshooting ProblemsChecking the FW Version Loading FWCAN’T SET Call Appearances Back to Primca CAN’T SET DSS/BLF, CONFCA, or Other CA TypesGlossary Page Auto IndexRedial Iii