Nortel Networks i2021 Series manual Viewing the Call Logs with Calling Party Name and Number

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i2021 ISDN Teleset

call. To access the call records, press the CalLog or NewLog softkey on the startup screen. Among the calls stored are:

nIncoming calls.

nOutgoing calls.

nUnanswered calls.

Forty call records are saved in the Unanswered log, and thirty call records are saved in the Answered and Outgoing logs.

VIEWING THE CALL LOGS WITH CALLING PARTY NAME AND NUMBER

To access the call records observe the following directions. From the startup screen press the CalLog, or NewLog softkey. Choose Unans to view the unanswered calls, Answer to view calls that were answered, or Outgoing to view calls that were originated.

Press CalLog, Unans. If a call has been logged with a Name, the display will show

The Prev key is used to scroll through the entries.

Pressing the Time key will display the date and time the call was logged.

NOTE: In order for the logged call’s Time to be correct, the Clock must be set correctly in the i2021Teleset.

The Tel softkey allows toggling between the Name and Telephone Number.

To delete a logged call, press Clear.

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Contents I2021 Series Isdn Teleset Users Guide Page Federal Communications Commission FCC Requirements, Part Mandatory Customer InformationTrademark Acknowledgment Important Safety Instructions Table of Contents Table of Figures Isdn i2021 S/T Telesets FeaturesIntroduction About This ManualVolume Control Voice Operation FeaturesRinger Controls MULTI-LANGUAGE AccessoriesTouchtone Keypad Parts List InstallationIsdn Interfaces Power Switch Line and Power Connections i2021 TelesetSwitch Settings TR SwitchPS1/PS2 Switch Settings Terminating ResistorsPoint-to-Point Circuits Passive-Bus or MultipointLine Configuration Service Profile Identifier SpidDirectory Number FeaturesSwitch Type Call Appearance KeysInstalling the Logo Plate Assembling Softkeys Connecting the i2021- AUTO-INSTALL AUTO-INSTALLAUTO-SWITCH AUTO-SPID Procedures AUTO-SPIDManually Choosing the Switch Type Connecting the i2021- MANUAL-INSTALLAUTO-DOWNLOAD Press MENU, MORE, MORE, Config, MORE, MORE, Spid Manually Entering the SpidManual Switch Downloading Manually Programming Call AppearancesPage Page Page Manually Programming Feature Keys I2021 Isdn Teleset Adjusting the Display Viewing Angle Setting Up the TelesetSetting the Contrast Setting the Backlighting Options Setting the Date and Time Clock Ringing Patterns Page 2ND Ring Primca Primary Call AppearancePage Priort CA Priority Call Appearance Confca Conference Call AppearanceIntercom Speed Dial KEY Assignment Page Editing a Speed Dial Number Setting the Alarm Time Press MENU, Alarm There are Three Levels of Password Protection Password SelectionSetting Protection Levels Page Changing the Keycaps Changing the Language on Keycaps and DisplayEnglish French Spanish Changing the Display LanguageVoice Operation Non-Programmable Hardkeys and IndicatorsOperations Terms and NomenclatureDisplay Window and Menus Dialing OFF-HOOK Placing CallsAnswering Incoming Calls Dialing ON-HOOKDisplay Information Calling Party NumberHold Key Transfer, Conference and DropTransferring Incoming Calls WAY Conferencing Conferencing TWO Outgoing CallsConferencing AN Outgoing Call to AN Incoming Call Conferencing AN Incoming Call to AN Outgoing CallConferencing TWO Incoming Calls Drop Feature Directory Teleset FeaturesRedial Directory ChangesPage Call Records Viewing the Call Logs with Calling Party Name and Number Dialing from the Call LOG Saving a Callog Entry to the Directory Page Tsms Not Available in this Release Disabling Softkeys Advanced FeaturesDSS/BLF Direct Station Select, Busy Lamp Field DSS/BLF OperationPage Key Mapping Inspect View Inspect or VIEW?Protecting Keys from Being Overwritten Disabling the Automatic Download Protecting Specific Keys from an Automatic DownloadDisable Call Logs on Shared Call Appearance Disable LoggingTesting Key ClicksCode Error Type Meaning Checking the FW Version Troubleshooting ProblemsMaintaining the Teleset Loading FWCAN’T SET DSS/BLF, CONFCA, or Other CA Types CAN’T SET Call Appearances Back to PrimcaGlossary Page Index AutoRedial Iii