Nortel Networks i2021 Series manual Call Records

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i2021 ISDN Teleset

NOTE: The rightmost softkey will be Find if searching for a name or will be Save if entering a name.

To enter the name, press the same keys that are used to dial numbers on the touchtone keypad.

For example: the name ED is entered by pressing the letters E and D which are found, along with F, on the numeric key (3)on the keypad. Press the key once and D is entered. Press it twice for E, three times for F and a fourth time for the number 3 . After entering E, press the softkeyunder the right hand arrow. This indexes the cursor one space to the right of E to accept the next digit; in this case D.

Use the same method to enter subsequent letters – then press Find. The directory will be empty until you add names to it. To return to the previous screen where Directory was chosen, press the flashing MORE key. The arrow key will move the cursor two spaces to the right and then “wrap.” The Del softkey deletes the character over the cursor. Find will search for the entry. If no matches are found, the display shown will be as shown below.

Call Records

Your Teleset stores call activity records in electronic memory. The softkey CalLog will change to NewLog upon receipt of an unanswered incoming

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Contents I2021 Series Isdn Teleset Users Guide Page Mandatory Customer Information Federal Communications Commission FCC Requirements, PartTrademark Acknowledgment Important Safety Instructions Table of Contents Table of Figures Introduction FeaturesIsdn i2021 S/T Telesets About This ManualVoice Operation Features Volume ControlRinger Controls Accessories MULTI-LANGUAGETouchtone Keypad Installation Parts ListIsdn Interfaces Switch Settings Line and Power Connections i2021 TelesetPower Switch TR SwitchTerminating Resistors PS1/PS2 Switch SettingsPassive-Bus or Multipoint Point-to-Point CircuitsService Profile Identifier Spid Line ConfigurationSwitch Type FeaturesDirectory Number Call Appearance KeysInstalling the Logo Plate Assembling Softkeys AUTO-INSTALL Connecting the i2021- AUTO-INSTALLAUTO-SWITCH AUTO-SPID AUTO-SPID ProceduresConnecting the i2021- MANUAL-INSTALL Manually Choosing the Switch TypeAUTO-DOWNLOAD Manually Entering the Spid Press MENU, MORE, MORE, Config, MORE, MORE, SpidManually Programming Call Appearances Manual Switch DownloadingPage Page Page Manually Programming Feature Keys I2021 Isdn Teleset Setting Up the Teleset Adjusting the Display Viewing AngleSetting the Contrast Setting the Backlighting Options Setting the Date and Time Clock Ringing Patterns Page Primca Primary Call Appearance 2ND RingPage Confca Conference Call Appearance Priort CA Priority Call AppearanceIntercom Speed Dial KEY Assignment Page Editing a Speed Dial Number Setting the Alarm Time Press MENU, Alarm Password Selection There are Three Levels of Password ProtectionSetting Protection Levels Page English French Spanish Changing the Language on Keycaps and DisplayChanging the Keycaps Changing the Display LanguageOperations Non-Programmable Hardkeys and IndicatorsVoice Operation Terms and NomenclatureDisplay Window and Menus Answering Incoming Calls Placing CallsDialing OFF-HOOK Dialing ON-HOOKCalling Party Number Display InformationTransfer, Conference and Drop Hold KeyWAY Conferencing Conferencing TWO Outgoing Calls Transferring Incoming CallsConferencing AN Incoming Call to AN Outgoing Call Conferencing AN Outgoing Call to AN Incoming CallConferencing TWO Incoming Calls Drop Feature Redial Teleset FeaturesDirectory Directory ChangesPage Call Records Viewing the Call Logs with Calling Party Name and Number Dialing from the Call LOG Saving a Callog Entry to the Directory Page DSS/BLF Direct Station Select, Busy Lamp Field Advanced FeaturesTsms Not Available in this Release Disabling Softkeys DSS/BLF OperationPage Key Mapping Inspect Inspect or VIEW? ViewProtecting Keys from Being Overwritten Protecting Specific Keys from an Automatic Download Disabling the Automatic DownloadTesting Disable LoggingDisable Call Logs on Shared Call Appearance Key ClicksCode Error Type Meaning Maintaining the Teleset Troubleshooting ProblemsChecking the FW Version Loading FWCAN’T SET Call Appearances Back to Primca CAN’T SET DSS/BLF, CONFCA, or Other CA TypesGlossary Page Auto IndexRedial Iii