Nortel Networks i2021 Series manual Conferencing AN Incoming Call to AN Outgoing Call

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i2021 ISDN Teleset

NOTE: You may press the Join key after the second party answers or while it is ringing.

The Conf key will always change to AdNext. If you only subscribe to 3- Way Conferencing, you cannot add any more to the conference.

NOTE: When you attempt to join a 4th party, you will receive a “Service Option Violated” message.

CONFERENCING AN INCOMING CALL TO AN OUTGOING CALL

1.Answer the incoming call.

2.Press Conf and proceed as explained above.

CONFERENCING AN OUTGOING CALL TO AN INCOMING CALL

1.Place the outgoing call on Hold by using the Hold key.

2.The outgoing Call Appearance will flash red.

3.Answer the incoming call.

4.Press the Conf (conference) softkey and the phone adds dial tone from another Call Appearance. Ignore the dial tone!

5.Press the first (outgoing) Call Appearance and the dial tone stops.

6.Press the Join key and the conference is completed.

CONFERENCING TWO INCOMING CALLS

1.Place the first incoming call on Hold – the first Call Appearance flashes red.

2.Answer the second incoming call.

3.Press the Conf softkey. As above, ignore the dial tone you hear from another Call Appearance.

4.Press the first Call Appearance, then press Join - the conference is completed.

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Contents I2021 Series Isdn Teleset Users Guide Page Trademark Acknowledgment Mandatory Customer InformationFederal Communications Commission FCC Requirements, Part Important Safety Instructions Table of Contents Table of Figures Introduction FeaturesIsdn i2021 S/T Telesets About This ManualRinger Controls Voice Operation FeaturesVolume Control Touchtone Keypad AccessoriesMULTI-LANGUAGE Isdn Interfaces InstallationParts List Switch Settings Line and Power Connections i2021 TelesetPower Switch TR SwitchTerminating Resistors PS1/PS2 Switch SettingsPassive-Bus or Multipoint Point-to-Point CircuitsService Profile Identifier Spid Line ConfigurationSwitch Type FeaturesDirectory Number Call Appearance KeysInstalling the Logo Plate Assembling Softkeys AUTO-INSTALL Connecting the i2021- AUTO-INSTALLAUTO-SWITCH AUTO-SPID AUTO-SPID ProceduresAUTO-DOWNLOAD Connecting the i2021- MANUAL-INSTALLManually Choosing the Switch Type Manually Entering the Spid Press MENU, MORE, MORE, Config, MORE, MORE, SpidManually Programming Call Appearances Manual Switch DownloadingPage Page Page Manually Programming Feature Keys I2021 Isdn Teleset Setting the Contrast Setting Up the TelesetAdjusting the Display Viewing Angle Setting the Backlighting Options Setting the Date and Time Clock Ringing Patterns Page Primca Primary Call Appearance 2ND RingPage Confca Conference Call Appearance Priort CA Priority Call AppearanceIntercom Speed Dial KEY Assignment Page Editing a Speed Dial Number Setting the Alarm Time Press MENU, Alarm Setting Protection Levels Password SelectionThere are Three Levels of Password Protection Page English French Spanish Changing the Language on Keycaps and DisplayChanging the Keycaps Changing the Display LanguageOperations Non-Programmable Hardkeys and IndicatorsVoice Operation Terms and NomenclatureDisplay Window and Menus Answering Incoming Calls Placing CallsDialing OFF-HOOK Dialing ON-HOOKCalling Party Number Display InformationTransfer, Conference and Drop Hold KeyWAY Conferencing Conferencing TWO Outgoing Calls Transferring Incoming CallsConferencing TWO Incoming Calls Conferencing AN Incoming Call to AN Outgoing CallConferencing AN Outgoing Call to AN Incoming Call Drop Feature Redial Teleset FeaturesDirectory Directory ChangesPage Call Records Viewing the Call Logs with Calling Party Name and Number Dialing from the Call LOG Saving a Callog Entry to the Directory Page DSS/BLF Direct Station Select, Busy Lamp Field Advanced FeaturesTsms Not Available in this Release Disabling Softkeys DSS/BLF OperationPage Key Mapping Inspect Inspect or VIEW? ViewProtecting Keys from Being Overwritten Protecting Specific Keys from an Automatic Download Disabling the Automatic DownloadTesting Disable LoggingDisable Call Logs on Shared Call Appearance Key ClicksCode Error Type Meaning Maintaining the Teleset Troubleshooting ProblemsChecking the FW Version Loading FWCAN’T SET Call Appearances Back to Primca CAN’T SET DSS/BLF, CONFCA, or Other CA TypesGlossary Page Auto IndexRedial Iii