Nortel Networks i2021 Series manual

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i2021 ISDN Teleset

not be lost if memory power is removed from the telephone.

On/Off-Hook - When a Call Appearance LED is lit and the user is listening to dial tone, is communicating, or has an active call on hold. A handset removed from the cradle does not necessarily mean the Teleset is off-hook. The i2021 can be on-hook with the handset removed from the cradle.

Primary Directory Number (PDN) - The telephone number of a particular telephone. Some telephone companies require the PDN to be Key 1. It is recommended that key 1 be the PDN.

“S” Interface - The 4-wire interface between the ISDN telephone and the NT1. In the i2021 it is the same point as the “T” interface.

Shared Call Appearance (SCA) - A Call Appearance that appears on more than one ISDN telephone. Similar to an extension phone in an analog telephone application.

Service Profile IDentifier (SPID) - A code programmed into the telephone

and used by the switch to identify the configuration used by the telephone. The SPID is usually the PDN plus 0101.

“T” Interface -See “S” interface.

TP Packages - A set of translations that the telephone company may offer. The TP packages offer a variety of commonly used features in an easy order package.

Terminal Endpoint Identifier (TEI)- A code used by the telephone to identify it to the switch. The i2021 uses Automatic (Dynamic) TEIs.

“U” Interface - The 2-Wire interface between the NT1 and the telephone company line.

Volatile (memory) - Information which is stored in the telephone which will be lost when power is removed from the Teleset.

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Contents I2021 Series Isdn Teleset Users Guide Page Trademark Acknowledgment Mandatory Customer InformationFederal Communications Commission FCC Requirements, Part Important Safety Instructions Table of Contents Table of Figures Isdn i2021 S/T Telesets FeaturesIntroduction About This ManualRinger Controls Voice Operation FeaturesVolume Control Touchtone Keypad AccessoriesMULTI-LANGUAGE Isdn Interfaces InstallationParts List Power Switch Line and Power Connections i2021 TelesetSwitch Settings TR SwitchPS1/PS2 Switch Settings Terminating ResistorsPoint-to-Point Circuits Passive-Bus or MultipointLine Configuration Service Profile Identifier SpidDirectory Number FeaturesSwitch Type Call Appearance KeysInstalling the Logo Plate Assembling Softkeys Connecting the i2021- AUTO-INSTALL AUTO-INSTALLAUTO-SWITCH AUTO-SPID Procedures AUTO-SPIDAUTO-DOWNLOAD Connecting the i2021- MANUAL-INSTALLManually Choosing the Switch Type Press MENU, MORE, MORE, Config, MORE, MORE, Spid Manually Entering the SpidManual Switch Downloading Manually Programming Call AppearancesPage Page Page Manually Programming Feature Keys I2021 Isdn Teleset Setting the Contrast Setting Up the TelesetAdjusting the Display Viewing Angle Setting the Backlighting Options Setting the Date and Time Clock Ringing Patterns Page 2ND Ring Primca Primary Call AppearancePage Priort CA Priority Call Appearance Confca Conference Call AppearanceIntercom Speed Dial KEY Assignment Page Editing a Speed Dial Number Setting the Alarm Time Press MENU, Alarm Setting Protection Levels Password SelectionThere are Three Levels of Password Protection Page Changing the Keycaps Changing the Language on Keycaps and DisplayEnglish French Spanish Changing the Display LanguageVoice Operation Non-Programmable Hardkeys and IndicatorsOperations Terms and NomenclatureDisplay Window and Menus Dialing OFF-HOOK Placing CallsAnswering Incoming Calls Dialing ON-HOOKDisplay Information Calling Party NumberHold Key Transfer, Conference and DropTransferring Incoming Calls WAY Conferencing Conferencing TWO Outgoing CallsConferencing TWO Incoming Calls Conferencing AN Incoming Call to AN Outgoing CallConferencing AN Outgoing Call to AN Incoming Call Drop Feature Directory Teleset FeaturesRedial Directory ChangesPage Call Records Viewing the Call Logs with Calling Party Name and Number Dialing from the Call LOG Saving a Callog Entry to the Directory Page Tsms Not Available in this Release Disabling Softkeys Advanced FeaturesDSS/BLF Direct Station Select, Busy Lamp Field DSS/BLF OperationPage Key Mapping Inspect View Inspect or VIEW?Protecting Keys from Being Overwritten Disabling the Automatic Download Protecting Specific Keys from an Automatic DownloadDisable Call Logs on Shared Call Appearance Disable LoggingTesting Key ClicksCode Error Type Meaning Checking the FW Version Troubleshooting ProblemsMaintaining the Teleset Loading FWCAN’T SET DSS/BLF, CONFCA, or Other CA Types CAN’T SET Call Appearances Back to PrimcaGlossary Page Index AutoRedial Iii