Nortel Networks i2021 Series manual Drop Feature

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i2021 ISDN Teleset

The Drop Feature

The Drop softkey will be available whenever the Teleset is off hook. The function of the Drop feature varies depending on the call state.

nWhen off hook to dial tone or a partially dialed number, or a ringing number, pressing the Drop key will disconnect the current call and cause the i2021 to revert back to dial tone

nWhen on an active single party (non-conferenced) call, pressing the Drop key will disconnect the current call and cause the i2021 to revert back to dial tone

nWhen on an active conference call and the controller of the conference, pressing the Drop key will disconnect the last party added to the conference call. Subsequent pressings of the Drop key will disconnect the call and the i2021 will revert back to dial tone.

nWhen on an active conference call and NOT the controller of the conference, pressing the Drop key will disconnect the current call and cause the i2021 to revert back to dial tone

NOTE: Some switches may have multiple drop keys. These drop keys, if available, will be found as one or more of the Programmable Hardkeys.

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Contents I2021 Series Isdn Teleset Users Guide Page Mandatory Customer Information Federal Communications Commission FCC Requirements, PartTrademark Acknowledgment Important Safety Instructions Table of Contents Table of Figures Isdn i2021 S/T Telesets FeaturesIntroduction About This ManualVoice Operation Features Volume ControlRinger Controls Accessories MULTI-LANGUAGETouchtone Keypad Installation Parts ListIsdn Interfaces Power Switch Line and Power Connections i2021 TelesetSwitch Settings TR SwitchPS1/PS2 Switch Settings Terminating ResistorsPoint-to-Point Circuits Passive-Bus or MultipointLine Configuration Service Profile Identifier SpidDirectory Number FeaturesSwitch Type Call Appearance KeysInstalling the Logo Plate Assembling Softkeys Connecting the i2021- AUTO-INSTALL AUTO-INSTALLAUTO-SWITCH AUTO-SPID Procedures AUTO-SPIDConnecting the i2021- MANUAL-INSTALL Manually Choosing the Switch TypeAUTO-DOWNLOAD Press MENU, MORE, MORE, Config, MORE, MORE, Spid Manually Entering the SpidManual Switch Downloading Manually Programming Call AppearancesPage Page Page Manually Programming Feature Keys I2021 Isdn Teleset Setting Up the Teleset Adjusting the Display Viewing AngleSetting the Contrast Setting the Backlighting Options Setting the Date and Time Clock Ringing Patterns Page 2ND Ring Primca Primary Call AppearancePage Priort CA Priority Call Appearance Confca Conference Call AppearanceIntercom Speed Dial KEY Assignment Page Editing a Speed Dial Number Setting the Alarm Time Press MENU, Alarm Password Selection There are Three Levels of Password ProtectionSetting Protection Levels Page Changing the Keycaps Changing the Language on Keycaps and DisplayEnglish French Spanish Changing the Display LanguageVoice Operation Non-Programmable Hardkeys and IndicatorsOperations Terms and NomenclatureDisplay Window and Menus Dialing OFF-HOOK Placing CallsAnswering Incoming Calls Dialing ON-HOOKDisplay Information Calling Party NumberHold Key Transfer, Conference and DropTransferring Incoming Calls WAY Conferencing Conferencing TWO Outgoing CallsConferencing AN Incoming Call to AN Outgoing Call Conferencing AN Outgoing Call to AN Incoming CallConferencing TWO Incoming Calls Drop Feature Directory Teleset FeaturesRedial Directory ChangesPage Call Records Viewing the Call Logs with Calling Party Name and Number Dialing from the Call LOG Saving a Callog Entry to the Directory Page Tsms Not Available in this Release Disabling Softkeys Advanced FeaturesDSS/BLF Direct Station Select, Busy Lamp Field DSS/BLF OperationPage Key Mapping Inspect View Inspect or VIEW?Protecting Keys from Being Overwritten Disabling the Automatic Download Protecting Specific Keys from an Automatic DownloadDisable Call Logs on Shared Call Appearance Disable LoggingTesting Key ClicksCode Error Type Meaning Checking the FW Version Troubleshooting ProblemsMaintaining the Teleset Loading FWCAN’T SET DSS/BLF, CONFCA, or Other CA Types CAN’T SET Call Appearances Back to PrimcaGlossary Page Index AutoRedial Iii