Nortel Networks i2021 Series Introduction, Features, Isdn i2021 S/T Telesets, About This Manual

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i2021 ISDN Telelset

INTRODUCTION

ISDN i2021 S/T Telesets

Thank you for purchasing the i2021 voice only Integrated Services Digital Network (ISDN) Teleset. This Teleset meets the highest standards of quality to give you years of excellent service. The i2021 works with your local service provider to give you advanced, easy-to-use features. It is compliant with National ISDN 1,2 and 3 standards.

About This Manual

This manual contains the following information about your new ISDN Teleset:

nFeatures

nInstallation

nSetup

nVoice User Operations

nTroubleshooting

i2021 S/T TELESET

This Teleset connects to an ISDN Basic Rate S/T interface, which may require an external NT1 (Network Terminator). Your local telephone equipment provider may furnish this device.

FEATURES

The i2021 Teleset offers an extensive list of features. They include the following:

nCROSS-COMPATIBILITY

The Telesets work with several different switches: the Lucent Technologies 5ESS® (National ISDN), the Nortel DMS-100®(National

ISDN), the Siemens EWSD® (National ISDN), and the AG Communication Systems GTD-5®.

nPROGRAMMABLE FEATURES AND OPTIONS

An extensive array of options/features may be provisioned via menus.

nPROGRAMMABLE HARDKEYS

These keys are used for Call Appearances, access to Speed Dialing lists, and Dial Access Codes. The i2021 has 16 programmable hardkeys.

nFIRMWARE UPGRADES

Your Teleset can always have the latest software features. The i2021 Teleset uses flash memory to download the current firmware. This is done through the SIM connector, via a local server.

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Contents I2021 Series Isdn Teleset Users Guide Page Federal Communications Commission FCC Requirements, Part Mandatory Customer InformationTrademark Acknowledgment Important Safety Instructions Table of Contents Table of Figures About This Manual FeaturesIntroduction Isdn i2021 S/T TelesetsVolume Control Voice Operation FeaturesRinger Controls MULTI-LANGUAGE AccessoriesTouchtone Keypad Parts List InstallationIsdn Interfaces TR Switch Line and Power Connections i2021 TelesetSwitch Settings Power SwitchTerminating Resistors PS1/PS2 Switch SettingsPassive-Bus or Multipoint Point-to-Point CircuitsService Profile Identifier Spid Line ConfigurationCall Appearance Keys FeaturesSwitch Type Directory NumberInstalling the Logo Plate Assembling Softkeys AUTO-INSTALL Connecting the i2021- AUTO-INSTALLAUTO-SWITCH AUTO-SPID AUTO-SPID ProceduresManually Choosing the Switch Type Connecting the i2021- MANUAL-INSTALLAUTO-DOWNLOAD Manually Entering the Spid Press MENU, MORE, MORE, Config, MORE, MORE, SpidManually Programming Call Appearances Manual Switch DownloadingPage Page Page Manually Programming Feature Keys I2021 Isdn Teleset Adjusting the Display Viewing Angle Setting Up the TelesetSetting the Contrast Setting the Backlighting Options Setting the Date and Time Clock Ringing Patterns Page Primca Primary Call Appearance 2ND RingPage Confca Conference Call Appearance Priort CA Priority Call AppearanceIntercom Speed Dial KEY Assignment Page Editing a Speed Dial Number Setting the Alarm Time Press MENU, Alarm There are Three Levels of Password Protection Password SelectionSetting Protection Levels Page Changing the Display Language Changing the Language on Keycaps and DisplayEnglish French Spanish Changing the KeycapsTerms and Nomenclature Non-Programmable Hardkeys and IndicatorsOperations Voice OperationDisplay Window and Menus Dialing ON-HOOK Placing CallsAnswering Incoming Calls Dialing OFF-HOOKCalling Party Number Display InformationTransfer, Conference and Drop Hold KeyWAY Conferencing Conferencing TWO Outgoing Calls Transferring Incoming CallsConferencing AN Outgoing Call to AN Incoming Call Conferencing AN Incoming Call to AN Outgoing CallConferencing TWO Incoming Calls Drop Feature Directory Changes Teleset FeaturesRedial DirectoryPage Call Records Viewing the Call Logs with Calling Party Name and Number Dialing from the Call LOG Saving a Callog Entry to the Directory Page DSS/BLF Operation Advanced FeaturesDSS/BLF Direct Station Select, Busy Lamp Field Tsms Not Available in this Release Disabling SoftkeysPage Key Mapping Inspect Inspect or VIEW? ViewProtecting Keys from Being Overwritten Protecting Specific Keys from an Automatic Download Disabling the Automatic DownloadKey Clicks Disable LoggingTesting Disable Call Logs on Shared Call AppearanceCode Error Type Meaning Loading FW Troubleshooting ProblemsMaintaining the Teleset Checking the FW VersionCAN’T SET Call Appearances Back to Primca CAN’T SET DSS/BLF, CONFCA, or Other CA TypesGlossary Page Auto IndexRedial Iii