Nortel Networks i2021 Series manual View, Inspect or VIEW?

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i2021 ISDN Teleset

The i2021 Teleset contains feature keys up to key 96. Feature keys above key 16 are automatically assigned to softkeys. However, all keys may be mapped to hardkeys if desired. For further information, refer to the paragraph that explains “key mapping.”

To Use the Inspect feature, press the Inspect Feature key.

You can then either press one of the hardkeys (1-16), or enter a number

on the dial keypad. For example, suppose you wish to inspect key 2. First press the Inspect key, then press key 2. The switch then displays the Call Appearance, or feature, assigned to key 2. Perhaps you wonder what is assigned to key 60? To find out we must remember that keys over 16 are automatically assigned to a softkey. Since key 60 is a softkey, you must enter 60 followed by a # sign, on the keypad. The switch then displays the Call Appearance or feature assigned to key 60.

NOTE: Inspect is a timed feature in the switch. After pressing the Inspect key, you are given about ten seconds to enter the key number that you wish to inspect.

INSPECT OR VIEW?

The i2021 Teleset has a “local inspect” feature built into the Teleset. The local inspect feature is called “View Key”. Refer to the paragraph that explains View for additional information. What is the difference between Inspect and View? View shows the user the Teleset information about a specific key. Inspect displays what the switch has actually assigned to that key.

View

View is a feature that is local to the phone. It will only reflect the current programming of the phone. To ensure accuracy, perform a Parameter download before using View Key.

Key assignments should be checked if features/options do not seem to work correctly. Often the Teleset is blamed for incorrect or missing key

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Contents I2021 Series Isdn Teleset Users Guide Page Mandatory Customer Information Federal Communications Commission FCC Requirements, PartTrademark Acknowledgment Important Safety Instructions Table of Contents Table of Figures Isdn i2021 S/T Telesets FeaturesIntroduction About This ManualVoice Operation Features Volume ControlRinger Controls Accessories MULTI-LANGUAGETouchtone Keypad Installation Parts ListIsdn Interfaces Power Switch Line and Power Connections i2021 TelesetSwitch Settings TR SwitchPS1/PS2 Switch Settings Terminating ResistorsPoint-to-Point Circuits Passive-Bus or MultipointLine Configuration Service Profile Identifier SpidDirectory Number FeaturesSwitch Type Call Appearance KeysInstalling the Logo Plate Assembling Softkeys Connecting the i2021- AUTO-INSTALL AUTO-INSTALLAUTO-SWITCH AUTO-SPID Procedures AUTO-SPIDConnecting the i2021- MANUAL-INSTALL Manually Choosing the Switch TypeAUTO-DOWNLOAD Press MENU, MORE, MORE, Config, MORE, MORE, Spid Manually Entering the SpidManual Switch Downloading Manually Programming Call AppearancesPage Page Page Manually Programming Feature Keys I2021 Isdn Teleset Setting Up the Teleset Adjusting the Display Viewing AngleSetting the Contrast Setting the Backlighting Options Setting the Date and Time Clock Ringing Patterns Page 2ND Ring Primca Primary Call AppearancePage Priort CA Priority Call Appearance Confca Conference Call AppearanceIntercom Speed Dial KEY Assignment Page Editing a Speed Dial Number Setting the Alarm Time Press MENU, Alarm Password Selection There are Three Levels of Password ProtectionSetting Protection Levels Page Changing the Keycaps Changing the Language on Keycaps and DisplayEnglish French Spanish Changing the Display LanguageVoice Operation Non-Programmable Hardkeys and IndicatorsOperations Terms and NomenclatureDisplay Window and Menus Dialing OFF-HOOK Placing CallsAnswering Incoming Calls Dialing ON-HOOKDisplay Information Calling Party NumberHold Key Transfer, Conference and DropTransferring Incoming Calls WAY Conferencing Conferencing TWO Outgoing CallsConferencing AN Incoming Call to AN Outgoing Call Conferencing AN Outgoing Call to AN Incoming CallConferencing TWO Incoming Calls Drop Feature Directory Teleset FeaturesRedial Directory ChangesPage Call Records Viewing the Call Logs with Calling Party Name and Number Dialing from the Call LOG Saving a Callog Entry to the Directory Page Tsms Not Available in this Release Disabling Softkeys Advanced FeaturesDSS/BLF Direct Station Select, Busy Lamp Field DSS/BLF OperationPage Key Mapping Inspect View Inspect or VIEW?Protecting Keys from Being Overwritten Disabling the Automatic Download Protecting Specific Keys from an Automatic DownloadDisable Call Logs on Shared Call Appearance Disable LoggingTesting Key ClicksCode Error Type Meaning Checking the FW Version Troubleshooting ProblemsMaintaining the Teleset Loading FWCAN’T SET DSS/BLF, CONFCA, or Other CA Types CAN’T SET Call Appearances Back to PrimcaGlossary Page Index AutoRedial Iii