Nortel Networks i2021 Series manual Glossary

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i2021 ISDN Teleset

GLOSSARY

The definitions in this Glossary refer to the i2021 Teleset only.

Bearer Service - also known as Bearer Capability. The type of service that can be accessed on the “B” channel. Typical Bearer Services are voice, data, and audio,

Call Appearance (CA) - A hardkey on the Teleset that is programmed for voice communication. A CA may have a unique Directory Number, or it may be the same telephone number that appears on other keys or other Telesets.

Call Appearance Call Handling (CACH) - Pronounced “cash”- Refers to a translation in the Central Office switch. CACH is the recommended setting for the i2021.

Customer Premises Equipment (CPE) - Devices residing at or on the customers’ premises. The i2021 Teleset is CPE.

CENTREX - A business telephone service offered by the local telephone company. CENTREX offers many Electronic Key Telephone features to enhance the operation of the i2021.

Directory Number (DN) - Also known as a telephone number.

Electronic Key Telephone Service (EKTS) - A feature that allows the Teleset to have Multiple Call Appearances (MCA) and Shared Call Appearances (SCA).

Feature Activator/Indicator - A softkey or a programmable hardkey used to access a specific switch feature, i.e., Conference, Drop, Transfer, Call Forward, Call Park, Inspect, etc.

ISDN Ordering Code (IOC) - This is a code supplied by a terminal manufacturer to be used by the telephone company in provisioning the ISDN service. (See TP Packages)

Multiple Call Appearance (MCA) - Additional Call Appearances of the same Directory Number.

Network Termination 1 (NT1) - A piece of CPE required to interface “S” interface devices with the “U” interface from the telephone company.

Non-Volatile (memory) - Information that is stored in the telephone that will

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Contents I2021 Series Isdn Teleset Users Guide Page Federal Communications Commission FCC Requirements, Part Mandatory Customer InformationTrademark Acknowledgment Important Safety Instructions Table of Contents Table of Figures Introduction FeaturesIsdn i2021 S/T Telesets About This ManualVolume Control Voice Operation FeaturesRinger Controls MULTI-LANGUAGE AccessoriesTouchtone Keypad Parts List InstallationIsdn Interfaces Switch Settings Line and Power Connections i2021 TelesetPower Switch TR SwitchTerminating Resistors PS1/PS2 Switch SettingsPassive-Bus or Multipoint Point-to-Point CircuitsService Profile Identifier Spid Line ConfigurationSwitch Type FeaturesDirectory Number Call Appearance KeysInstalling the Logo Plate Assembling Softkeys AUTO-INSTALL Connecting the i2021- AUTO-INSTALLAUTO-SWITCH AUTO-SPID AUTO-SPID ProceduresManually Choosing the Switch Type Connecting the i2021- MANUAL-INSTALLAUTO-DOWNLOAD Manually Entering the Spid Press MENU, MORE, MORE, Config, MORE, MORE, SpidManually Programming Call Appearances Manual Switch DownloadingPage Page Page Manually Programming Feature Keys I2021 Isdn Teleset Adjusting the Display Viewing Angle Setting Up the TelesetSetting the Contrast Setting the Backlighting Options Setting the Date and Time Clock Ringing Patterns Page Primca Primary Call Appearance 2ND RingPage Confca Conference Call Appearance Priort CA Priority Call AppearanceIntercom Speed Dial KEY Assignment Page Editing a Speed Dial Number Setting the Alarm Time Press MENU, Alarm There are Three Levels of Password Protection Password SelectionSetting Protection Levels Page English French Spanish Changing the Language on Keycaps and DisplayChanging the Keycaps Changing the Display LanguageOperations Non-Programmable Hardkeys and IndicatorsVoice Operation Terms and NomenclatureDisplay Window and Menus Answering Incoming Calls Placing CallsDialing OFF-HOOK Dialing ON-HOOKCalling Party Number Display InformationTransfer, Conference and Drop Hold KeyWAY Conferencing Conferencing TWO Outgoing Calls Transferring Incoming CallsConferencing AN Outgoing Call to AN Incoming Call Conferencing AN Incoming Call to AN Outgoing CallConferencing TWO Incoming Calls Drop Feature Redial Teleset FeaturesDirectory Directory ChangesPage Call Records Viewing the Call Logs with Calling Party Name and Number Dialing from the Call LOG Saving a Callog Entry to the Directory Page DSS/BLF Direct Station Select, Busy Lamp Field Advanced FeaturesTsms Not Available in this Release Disabling Softkeys DSS/BLF OperationPage Key Mapping Inspect Inspect or VIEW? ViewProtecting Keys from Being Overwritten Protecting Specific Keys from an Automatic Download Disabling the Automatic DownloadTesting Disable LoggingDisable Call Logs on Shared Call Appearance Key ClicksCode Error Type Meaning Maintaining the Teleset Troubleshooting ProblemsChecking the FW Version Loading FWCAN’T SET Call Appearances Back to Primca CAN’T SET DSS/BLF, CONFCA, or Other CA TypesGlossary Page Auto IndexRedial Iii