BT Diverse 5250 manual Outgoing messages, Answer and Record

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BT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ 5187

Setting up and personalising your answering machine

ANSWERING MACHINE

You can operate your BT Diverse 5250 answering machine from:

The base unit

The handset

Remotely from any external TouchtoneTM telephone.

The factory setting for the answering machine is ON, so you can use it as soon as you have charged up your BT Diverse 5250. Your callers will be greeted with a pre-recorded outgoing message ‘Hello, your call cannot be taken at the moment, so please leave your message after the tone’.

You will need to set the date and time (if you have not already done so) so that you will know when each message was received. You can set the date and time manually (see page 13) or if you have subscribed to your network’s Caller Display service, the date and time will be set automatically as soon as you receive your first call.

Outgoing messages

The outgoing message is the greeting a caller first hears when the answering machine picks up their call. Your BT Diverse 5250 gives you a choice of

2 outgoing messages, one for ‘Answer and Record mode’ and one for ‘Answer Only mode’:

Answer and Record

The pre-recorded outgoing message for Answer and Record mode is:

“Hello, your call cannot be taken at the moment, so please leave your message after the tone”.

If you wish, you can record your own outgoing message. See ‘To record your own outgoing message’, on page 41.

When the answering machine takes a call, your BT Diverse 5250 will play your Answer and Record message and then your caller can leave a message.

BT Diverse Helpline – 08457 908 070

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Contents User Guide Page At a glance DirectoryBT Diverse 5250 ~ 5th Edition ~ 20th May ’03 ~ Base This guide Please refer to the separate UsingUsing the SMS functionality SMS User Guide for instructions onMain menu SMSMessages Quick guide to handset MenuQuick guide to handset display icons HelplineIntroduction Unpacking your BT DiverseFor your records Cleaning Safety informationSafety information GeneralPlan the location Setting upPlug the power supply unit into the wall socket Connect the base stationInsert the batteries To register the handsetRegistering and charging the handset If the icons on the display Flash continuously Battery level iconsBattery performance Out of range?Setting the date and time Date/Time appearsUsing the telephone Making and ending callsTo receive an external call To adjust the handsfree volume whilst in handsfree modeHandsfree To make a handsfree callTo answer a call in handsfree Using the directoryTo switch to handsfree during a call To store an entry in the directoryCharacter map Press 10x 11x 12x 13x 14xTo dial a name and number in the directory To view directory entryTo edit a directory entry To delete the entire directory RedialTo delete an entry To dial a number in the redial listTo copy numbers shown To switch secrecy on/offSecrecy Redial list to the directoryPaging and internal calls To transfer an external call between handsetsDuring an external call To answer a waiting call during an internal call Call WaitingTo return to your external caller Caller Display and other BT Calling Features Calls listTo view the Calls list Press the Green PhoneBeen deleted EmptyTo accept a waiting call Other BT Calling FeaturesCall Waiting To withhold your number from being sentTo switch Call Waiting on/off ServicesRing Back Off No Answer or When Busy To set Call DivertYou can divert calls Voice Mail Additional featuresTo set one-touch access to your messages If you selected Answering OK Machine Press OK7000P1234#P000000# To change the quick access button settingTo retrieve messages from your Voice Mail service MachineVolume Handset settingsTo set the ringer volume and melody To change the earpiece volume and handsfree volumeTo change the display language Select whether external calls or internal callsShortcut button Audio Settings To switch off your handset’s beeps and tonesTo switch auto talk on or off Advisory TonesAnne or Office To reset a handsetDefault? Handset NameTo change the internal number of a handset Edit Handset No. is displayedThis name will appear in the internal list of handsets To change the loudspeaker volume Base station settingsBase station audio settings To change the ringer volumeTo turn the base key tones on or off Base Station PIN Personal Identification NumberTo change the ringer melody Ringer MelodyTo reset the base To change the base station PINSystem PIN Repeater Mode To set repeater modeAdditional Features Repeater settingsOutgoing messages Answer and RecordAnswer Only To record your own outgoing messageRecord Announcement If you want to record a message for Answer and RecordAnnounce Only and then press To cancel recording at anyTo play your outgoing message Press OK Speak after toneMode To delete your outgoing messageAnnouncements Answer and RecordDelete Are you sure? Answer DelayDelete Announce Only Announcement deletedSetting the message length To change the answer delay settingTo adjust the message length To switch the Base Loudspeaker on or OFF Quick access button settingTo switch the Handset Loudspeaker on or OFF Call screeningWhen you switch the answering machine OFF To switch the answering machine on and offWhen you switch the answering machine on Answering MachineNew message indicator To playback messagesDuring playback To interrupt a call While the caller is leaving their messageTo listen to your messages To change the playback volumePlaying messages Answering Mach +04To delete all messages To copy a telephone number of a message to the directorySave Entry When you hear your outgoing Remote accessTo switch on your answering machine from another phone Functions during playbackUsing additional handsets and bases Registering additional handsetsOn the handset to be registered To make internal calls or page handsets, seeTo de-register a handset Handset?Try these solutions to the most common problems HelpHandset does not ring Guarantee BT Accessories Replacement ItemsGeneral information Technical information Switchboard compatibility To set the dialling modeTone dialling To switch temporarily from pulse to tone diallingTo set the recall time 80, 100, 120, 180, 250, 300ms, 600ms or 800msSetting pauses Index PIN SMS Offices worldwide