Polycom P001 manual Using Avaya Network Features with Video Calls, Muting in a Cccp Call

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User’s Guide for the Polycom RealPresence Group Series

Multipoint Calls Using Centralized Conferencing Control Protocol (CCCP)

If a Polycom RealPresence Group system is deployed in a Microsoft Lync Server 2010 environment and Centralized Conferencing Control Protocol (CCCP) is enabled, you can place and participate in multipoint calls that are hosted by Microsoft audio and video servers.

For more information about CCCP multipoint calling, refer to the Polycom Unified Communications Deployment Guide for Microsoft Environments or contact your system administrator.

Muting in a CCCP Call

A Microsoft Lync client acting as the call organizer can mute all of the participants in the call. You cannot unmute until the organizer unmutes the participants unless you are designated as a presenter. If the meeting organizer has muted your Polycom RealPresence Group system selectively, you can unmute your system even if the organizer does not. It is important to understand that no one else can unmute your microphone. They can only request that you unmute.

When your mute status changes due to a Microsoft Lync client organizer muting or unmuting all of the participants, notification is displayed on the Polycom RealPresence Group system monitor.

Using Avaya Network Features with Video Calls

Depending on how your system is configured, you may be able to use Avaya® telephony network features such as call forwarding, transferring calls, and adding additional sites in an audio-only conference.

To activate call forwarding:

1Make sure that the Polycom system is not in a call.

2From the Place a Call screen on the Polycom system, dial the Feature Access Code provided by the Avaya Communication Manager administrator, followed by the E.164 extension of the system to which you want to forward the calls. For example, dial *22016 if *2 is the Feature Access Code and 2016 is the system E.164.

3Wait for confirmation beeps.

30	Polycom, Inc.

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Contents User’s Guide for the Polycom RealPresence Group Series Trademark Information Patent InformationContents User’s Guide for Polycom RealPresence Group Series Contents User’s Guide for the Polycom RealPresence Group Series Using the Remote Control Recharging the Remote Control Battery To recharge the remote control batteryPowering On and Off Power On Self Test PostTo return to the Home screen Navigating the Local User InterfaceTo open the Menu screen Calling by Entering a Name or Number Calling and AnsweringPlacing a Call Place a Call Recent Calls Place a Call ContactsGo to Place a Call and select Recent Calls Calling from the Recent Calls ListCalling from the Contacts Screen Go to Place a Call and select ContactsTypes of Video Calls You Can Make Answering a CallEnding a Call Calling a Speed Dial EntryParticipating in an Encrypted Call Controlling What You SeeViewing Your System’s IP Address Out of a call Selecting and Adjusting a Camera or Other Video SourceA call To adjust a Polycom EagleEye View camera To start camera tracking To stop camera trackingTo move the camera to a stored preset Setting and Using Camera PresetsTo view stored presets Select Cameras PresetsAdjusting Volume Switching Between Full-Screen Video and the Home ScreenControlling What You Hear To mute or unmute the microphone Muting the MicrophoneEnjoying Stereo Audio in Video Calls Points to note about muting the microphoneShowing Content Showing Content with People+Content IPClick Disconnect ResolutionInformation System Detail Refresh rates HzTo set up your RealPresence Group system to show content Resolution Refresh rates HzRealPresence Group 500 System Points to note about showing content To stop showing contentWorking with Directory and Contact Entries Searching for Directory ContactsPlacing a Multipoint Call To place a multipoint call using Recent CallsIncluding Multiple Sites in Calls To place a multipoint call by adding sites to a callPasswords for Multipoint Calls Hanging Up a Multipoint CallMultipoint Viewing Layouts To enter a meeting passwordTo configure a meeting password To change layouts during a multipoint callAnswering Video Calls Automatically Temporarily Refusing CallsChanging the Way Calls Are Answered To temporarily refuse incoming callsTo mute automatically answered video calls Muting Automatically Answered Video CallsSelect Mute Auto Answer Calls User’s Guide for the Polycom RealPresence Group Series Using Microsoft Outlook Calendaring Viewing Scheduled Meetings Joining a Scheduled MeetingIcon Presence Description Muting in a Cccp Call Using Avaya Network Features with Video CallsTo activate call forwarding To transfer a call To deactivate call forwardingTo add a system to a call Allowing the Far-End System to Control Your Camera Adjusting for Room LightingCustomizing Your Workspace Select Far Control of Near CameraPlacing a Test Call TroubleshootingAllowing Video Display on the Web To allow the display of video on the webSelect Information System InformationStatus Select StatusStatus Screen Description A Call Status InformationSelect Diagnostics System DiagnosticsTo access information about your system diagnostics Diagnostic Screen DescriptionPlay the VCR or DVD to test the audio Searching Documentation Using the Knowledge BaseContacting Technical and Solution Support Polycom Technical SupportPolycom Solution Support Regulatory NoticesPolycom RealPresence Group System 700 Regulatory Model P002