Polycom P001 manual User’s Guide for Polycom RealPresence Group Series Contents

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User’s Guide for Polycom RealPresence Group Series

Contents

 

 

Placing a Multipoint Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Hanging Up a Multipoint Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Passwords for Multipoint Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Multipoint Viewing Layouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Changing the Way Calls Are Answered . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Temporarily Refusing Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Answering Video Calls Automatically . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Muting Automatically Answered Video Calls . . . . . . . . . . . . . . . . . . . . 25

Using a Polycom SoundStation® IP 7000 Conference

Phone with a Polycom RealPresence Group System . . . . . . . . . . . . . . . . . . 25

Using Microsoft Outlook Calendaring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Viewing Scheduled Meetings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Joining a Scheduled Meeting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Managing Contacts Using Microsoft Office

Communications Server 2007 R2 or Microsoft Lync

Server 2010 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Viewing Microsoft Office Communications Server or

Microsoft Lync Server 2010 Presence States . . . . . . . . . . . . . . . . . . . . . . 29

Multipoint Calls Using Centralized Conferencing Control

Protocol (CCCP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Muting in a CCCP Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Using Avaya Network Features with Video Calls . . . . . . . . . . . . . . . . . . . . 30

Customizing Your Workspace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Allowing the Far-End System to Control Your Camera . . . . . . . . . . . . 32

Adjusting for Room Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Allowing Video Display on the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Placing a Test Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Accessing System Information, Status, and Diagnostics Screens . . . . 33

System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

System Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Searching Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Using the Knowledge Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Contacting Technical and Solution Support . . . . . . . . . . . . . . . . . . . . . . . . . 38

Polycom Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Polycom Solution Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

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Polycom, Inc.

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Contents User’s Guide for the Polycom RealPresence Group Series Trademark Information Patent InformationContents User’s Guide for Polycom RealPresence Group Series Contents User’s Guide for the Polycom RealPresence Group Series Using the Remote Control Recharging the Remote Control Battery To recharge the remote control batteryPowering On and Off Power On Self Test PostTo return to the Home screen Navigating the Local User InterfaceTo open the Menu screen Calling and Answering Placing a CallCalling by Entering a Name or Number Place a Call Recent Calls Place a Call ContactsCalling from the Recent Calls List Calling from the Contacts ScreenGo to Place a Call and select Recent Calls Go to Place a Call and select ContactsAnswering a Call Ending a CallTypes of Video Calls You Can Make Calling a Speed Dial EntryParticipating in an Encrypted Call Controlling What You SeeViewing Your System’s IP Address Out of a call Selecting and Adjusting a Camera or Other Video SourceA call To adjust a Polycom EagleEye View camera To start camera tracking To stop camera trackingSetting and Using Camera Presets To view stored presetsTo move the camera to a stored preset Select Cameras PresetsAdjusting Volume Switching Between Full-Screen Video and the Home ScreenControlling What You Hear Muting the Microphone Enjoying Stereo Audio in Video CallsTo mute or unmute the microphone Points to note about muting the microphoneShowing Content Showing Content with People+Content IPResolution Information System DetailClick Disconnect Refresh rates HzTo set up your RealPresence Group system to show content Resolution Refresh rates HzRealPresence Group 500 System Points to note about showing content To stop showing contentWorking with Directory and Contact Entries Searching for Directory ContactsTo place a multipoint call using Recent Calls Including Multiple Sites in CallsPlacing a Multipoint Call To place a multipoint call by adding sites to a callPasswords for Multipoint Calls Hanging Up a Multipoint CallTo enter a meeting password To configure a meeting passwordMultipoint Viewing Layouts To change layouts during a multipoint callTemporarily Refusing Calls Changing the Way Calls Are AnsweredAnswering Video Calls Automatically To temporarily refuse incoming callsTo mute automatically answered video calls Muting Automatically Answered Video CallsSelect Mute Auto Answer Calls User’s Guide for the Polycom RealPresence Group Series Using Microsoft Outlook Calendaring Viewing Scheduled Meetings Joining a Scheduled MeetingIcon Presence Description Muting in a Cccp Call Using Avaya Network Features with Video CallsTo activate call forwarding To transfer a call To deactivate call forwardingTo add a system to a call Adjusting for Room Lighting Customizing Your WorkspaceAllowing the Far-End System to Control Your Camera Select Far Control of Near CameraTroubleshooting Allowing Video Display on the WebPlacing a Test Call To allow the display of video on the webSystem Information StatusSelect Information Select StatusStatus Screen Description A Call Status InformationSystem Diagnostics To access information about your system diagnosticsSelect Diagnostics Diagnostic Screen DescriptionPlay the VCR or DVD to test the audio Using the Knowledge Base Contacting Technical and Solution SupportSearching Documentation Polycom Technical SupportPolycom Solution Support Regulatory NoticesPolycom RealPresence Group System 700 Regulatory Model P002
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