Polycom P001 manual System Diagnostics, Points to note about system status information

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User’s Guide for the Polycom RealPresence Group Series

Points to note about system status information:

•If the Polycom RealPresence Group system detects an EagleEye Director, a status line for the device is displayed.

•When a change occurs in the system status or a potential problem exists, you see an alert next to the System button on the menu.

System Diagnostics

To access information about your system diagnostics:

>>Select > Diagnostics.

This screen includes the following system diagnostic details:

Diagnostic Screen	Description

Color Bars	Tests the color settings of your monitor for optimum
	picture quality.
	If the color bars generated during the test are not clear,
	or the colors do not look correct, the monitor needs to
	be adjusted.

Speaker Test	Tests the audio cable connections. A 473 Hz audio tone
	indicates that the local audio connections are correct.
	If you run the test from the system during a call, the far
	end will also hear the tone.
	If you run the test from the RealPresence Group system
	web interface during a call, the people at the site you
	are testing will hear the tone, but you will not.

36	Polycom, Inc.

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Contents User’s Guide for the Polycom RealPresence Group Series Trademark Information Patent InformationContents User’s Guide for Polycom RealPresence Group Series Contents User’s Guide for the Polycom RealPresence Group Series Using the Remote Control Recharging the Remote Control Battery To recharge the remote control batteryPowering On and Off Power On Self Test PostTo return to the Home screen Navigating the Local User InterfaceTo open the Menu screen Calling and Answering Placing a CallCalling by Entering a Name or Number Place a Call Recent Calls Place a Call ContactsCalling from the Recent Calls List Calling from the Contacts ScreenGo to Place a Call and select Recent Calls Go to Place a Call and select ContactsAnswering a Call Ending a CallTypes of Video Calls You Can Make Calling a Speed Dial EntryParticipating in an Encrypted Call Controlling What You SeeViewing Your System’s IP Address Out of a call Selecting and Adjusting a Camera or Other Video SourceA call To adjust a Polycom EagleEye View camera To start camera tracking To stop camera trackingSetting and Using Camera Presets To view stored presetsTo move the camera to a stored preset Select Cameras PresetsAdjusting Volume Switching Between Full-Screen Video and the Home ScreenControlling What You Hear Muting the Microphone Enjoying Stereo Audio in Video CallsTo mute or unmute the microphone Points to note about muting the microphoneShowing Content Showing Content with People+Content IPResolution Information System DetailClick Disconnect Refresh rates HzTo set up your RealPresence Group system to show content Resolution Refresh rates HzRealPresence Group 500 System Points to note about showing content To stop showing contentWorking with Directory and Contact Entries Searching for Directory ContactsTo place a multipoint call using Recent Calls Including Multiple Sites in CallsPlacing a Multipoint Call To place a multipoint call by adding sites to a callPasswords for Multipoint Calls Hanging Up a Multipoint CallTo enter a meeting password To configure a meeting passwordMultipoint Viewing Layouts To change layouts during a multipoint callTemporarily Refusing Calls Changing the Way Calls Are AnsweredAnswering Video Calls Automatically To temporarily refuse incoming callsTo mute automatically answered video calls Muting Automatically Answered Video CallsSelect Mute Auto Answer Calls User’s Guide for the Polycom RealPresence Group Series Using Microsoft Outlook Calendaring Viewing Scheduled Meetings Joining a Scheduled MeetingIcon Presence Description Muting in a Cccp Call Using Avaya Network Features with Video CallsTo activate call forwarding To transfer a call To deactivate call forwardingTo add a system to a call Adjusting for Room Lighting Customizing Your WorkspaceAllowing the Far-End System to Control Your Camera Select Far Control of Near CameraTroubleshooting Allowing Video Display on the WebPlacing a Test Call To allow the display of video on the webSystem Information StatusSelect Information Select StatusStatus Screen Description A Call Status InformationSystem Diagnostics To access information about your system diagnosticsSelect Diagnostics Diagnostic Screen DescriptionPlay the VCR or DVD to test the audio Using the Knowledge Base Contacting Technical and Solution SupportSearching Documentation Polycom Technical SupportPolycom Solution Support Regulatory NoticesPolycom RealPresence Group System 700 Regulatory Model P002