Polycom P001 manual User’s Guide for the Polycom RealPresence Group Series

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User’s Guide for the Polycom® RealPresence® Group Series

Version 4.0.0

This guide includes overview information that you may find helpful when you’re just starting to learn about video conferencing or if you need a quick refresher. It also includes step-by-step instructions for everyday video conferencing tasks.

This guide covers the following systems:

•RealPresence Group 300 and RealPresence Group 500 systems

•RealPresence Group 700 system

Polycom RealPresence Group systems can be configured to show only those options used in your organization. Therefore, this guide may cover options that you cannot access on your system. To find out more about these options, please talk to your administrator.

Polycom, Inc.

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Contents User’s Guide for the Polycom RealPresence Group Series Patent Information Trademark InformationContents User’s Guide for Polycom RealPresence Group Series Contents User’s Guide for the Polycom RealPresence Group Series Using the Remote Control To recharge the remote control battery Recharging the Remote Control BatteryPower On Self Test Post Powering On and OffTo open the Menu screen Navigating the Local User InterfaceTo return to the Home screen Placing a Call Calling and AnsweringCalling by Entering a Name or Number Place a Call Recent Calls Place a Call ContactsCalling from the Contacts Screen Calling from the Recent Calls ListGo to Place a Call and select Recent Calls Go to Place a Call and select ContactsEnding a Call Answering a CallTypes of Video Calls You Can Make Calling a Speed Dial EntryViewing Your System’s IP Address Controlling What You SeeParticipating in an Encrypted Call A call Selecting and Adjusting a Camera or Other Video SourceOut of a call To adjust a Polycom EagleEye View camera To stop camera tracking To start camera trackingTo view stored presets Setting and Using Camera PresetsTo move the camera to a stored preset Select Cameras PresetsControlling What You Hear Switching Between Full-Screen Video and the Home ScreenAdjusting Volume Enjoying Stereo Audio in Video Calls Muting the MicrophoneTo mute or unmute the microphone Points to note about muting the microphoneShowing Content with People+Content IP Showing ContentInformation System Detail ResolutionClick Disconnect Refresh rates HzRealPresence Group 500 System Resolution Refresh rates HzTo set up your RealPresence Group system to show content To stop showing content Points to note about showing contentSearching for Directory Contacts Working with Directory and Contact EntriesIncluding Multiple Sites in Calls To place a multipoint call using Recent CallsPlacing a Multipoint Call To place a multipoint call by adding sites to a callHanging Up a Multipoint Call Passwords for Multipoint CallsTo configure a meeting password To enter a meeting passwordMultipoint Viewing Layouts To change layouts during a multipoint callChanging the Way Calls Are Answered Temporarily Refusing CallsAnswering Video Calls Automatically To temporarily refuse incoming callsSelect Mute Auto Answer Calls Muting Automatically Answered Video CallsTo mute automatically answered video calls User’s Guide for the Polycom RealPresence Group Series Using Microsoft Outlook Calendaring Joining a Scheduled Meeting Viewing Scheduled MeetingsIcon Presence Description To activate call forwarding Using Avaya Network Features with Video CallsMuting in a Cccp Call To add a system to a call To deactivate call forwardingTo transfer a call Customizing Your Workspace Adjusting for Room LightingAllowing the Far-End System to Control Your Camera Select Far Control of Near CameraAllowing Video Display on the Web TroubleshootingPlacing a Test Call To allow the display of video on the webStatus System InformationSelect Information Select StatusA Call Status Information Status Screen DescriptionTo access information about your system diagnostics System DiagnosticsSelect Diagnostics Diagnostic Screen DescriptionPlay the VCR or DVD to test the audio Contacting Technical and Solution Support Using the Knowledge BaseSearching Documentation Polycom Technical SupportRegulatory Notices Polycom Solution SupportPolycom RealPresence Group System 700 Regulatory Model P002