Polycom P001 manual Working with Directory and Contact Entries, Searching for Directory Contacts

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User’s Guide for the Polycom RealPresence Group Series

Working with Directory and Contact Entries

The directory on your RealPresence Group system stores dialing information that helps you make calls quickly and easily. When a site listed in the directory calls your system, the system displays the name on the screen when the call comes in. If a site that calls you is not listed in the directory, you may be prompted to save the contact information in the directory when the call ends.

If your system is registered with a Global Directory Server, you can see information about other active sites that are registered with the same Global Directory Server. These entries are stored on the Global Directory Server, and you cannot edit them.

For information about using a Microsoft Office Communications Server or

Microsoft® Lync™ Server 2010 directory or managing Microsoft Office

Communications Server or Microsoft Lync contacts, refer to Managing Contacts

Using Microsoft Office Communications Server 2007 R2 or Microsoft Lync

Server 2010 on page 28.

Sites that you have added are stored on your RealPresence Group system as Contacts. Everyone at your site who uses the system can use the contact entries to place calls. Users at other sites cannot access the contacts on your system.

Polycom RealPresence Group systems support up to 2,000 contacts. They can also support the following:

•An unlimited number of contacts when the RealPresence Group system is registered with Microsoft Office Communications Server 2007 or Microsoft Lync Server 2010

•Up to 200 additional contacts with presence when registered with a Polycom Converged Management Application™ (CMA®) system

Searching for Directory Contacts

1With your remote control, select > Place a Call > Contacts.

All displays all directory entries. You can scroll through the list of contacts on the system screen with your remote control.

2To narrow your search results, select Search to search for an entry in the directory.

3To enter a name in the search field:

—Enter the name using the onscreen keyboard.

—Use the text-entry method commonly used with cell phones to select letters directly on your remote control.

—To search, click on the onscreen keyboard.

20	Polycom, Inc.

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Contents User’s Guide for the Polycom RealPresence Group Series Trademark Information Patent InformationContents User’s Guide for Polycom RealPresence Group Series Contents User’s Guide for the Polycom RealPresence Group Series Using the Remote Control Recharging the Remote Control Battery To recharge the remote control batteryPowering On and Off Power On Self Test PostNavigating the Local User Interface To return to the Home screenTo open the Menu screen Calling and Answering Placing a CallCalling by Entering a Name or Number Place a Call Recent Calls Place a Call ContactsCalling from the Recent Calls List Calling from the Contacts ScreenGo to Place a Call and select Recent Calls Go to Place a Call and select ContactsAnswering a Call Ending a CallTypes of Video Calls You Can Make Calling a Speed Dial EntryControlling What You See Participating in an Encrypted CallViewing Your System’s IP Address Selecting and Adjusting a Camera or Other Video Source Out of a callA call To adjust a Polycom EagleEye View camera To start camera tracking To stop camera trackingSetting and Using Camera Presets To view stored presetsTo move the camera to a stored preset Select Cameras PresetsSwitching Between Full-Screen Video and the Home Screen Adjusting VolumeControlling What You Hear Muting the Microphone Enjoying Stereo Audio in Video CallsTo mute or unmute the microphone Points to note about muting the microphoneShowing Content Showing Content with People+Content IPResolution Information System DetailClick Disconnect Refresh rates HzResolution Refresh rates Hz To set up your RealPresence Group system to show contentRealPresence Group 500 System Points to note about showing content To stop showing contentWorking with Directory and Contact Entries Searching for Directory ContactsTo place a multipoint call using Recent Calls Including Multiple Sites in CallsPlacing a Multipoint Call To place a multipoint call by adding sites to a callPasswords for Multipoint Calls Hanging Up a Multipoint CallTo enter a meeting password To configure a meeting passwordMultipoint Viewing Layouts To change layouts during a multipoint callTemporarily Refusing Calls Changing the Way Calls Are AnsweredAnswering Video Calls Automatically To temporarily refuse incoming callsMuting Automatically Answered Video Calls To mute automatically answered video callsSelect Mute Auto Answer Calls User’s Guide for the Polycom RealPresence Group Series Using Microsoft Outlook Calendaring Viewing Scheduled Meetings Joining a Scheduled MeetingIcon Presence Description Using Avaya Network Features with Video Calls Muting in a Cccp CallTo activate call forwarding To deactivate call forwarding To transfer a callTo add a system to a call Adjusting for Room Lighting Customizing Your WorkspaceAllowing the Far-End System to Control Your Camera Select Far Control of Near CameraTroubleshooting Allowing Video Display on the WebPlacing a Test Call To allow the display of video on the webSystem Information StatusSelect Information Select StatusStatus Screen Description A Call Status InformationSystem Diagnostics To access information about your system diagnosticsSelect Diagnostics Diagnostic Screen DescriptionPlay the VCR or DVD to test the audio Using the Knowledge Base Contacting Technical and Solution SupportSearching Documentation Polycom Technical SupportPolycom Solution Support Regulatory NoticesPolycom RealPresence Group System 700 Regulatory Model P002