Polycom P001 manual To deactivate call forwarding, To transfer a call, To add a system to a call

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User’s Guide for the Polycom RealPresence Group Series

To deactivate call forwarding:

1From the Polycom system Place a Call screen, dial the Feature Access Code provided by the Avaya Communication Manager administrator. For example, #2 if #2 is the Feature Access Code for disabling call forwarding.

2Wait for confirmation beeps.

To transfer a call:

1While in a call, press the # key on your Polycom system remote control to access the tone pad.

2Press the Select button to activate flash hook. The first far-end system is placed on hold.

3Wait for a dial tone, and then dial the extension of the far-end system to which you want to transfer the call. The call connects both audio and video between the local system and the second far-end system. The first far-end system is still on hold.

4Hang up the near-end system. The two far-end systems are now connected in a call with audio and video, if the capabilities are present.

To add a system to a call:

1While in a call, press the # key on the Polycom system remote control to access the tone pad.

2Press the Select button to activate flash hook. The far-end system is put on hold.

3Wait for a dial tone, and then dial the extension of the system that you want to add to the call.

4Press the Select button again. The call becomes an audio-only conference with all of the systems. If the system that dialed the flash hook hangs up, the other systems remain connected in a call with audio and video, if the capabilities are present.

Polycom, Inc.

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Contents User’s Guide for the Polycom RealPresence Group Series Patent Information Trademark InformationContents User’s Guide for Polycom RealPresence Group Series Contents User’s Guide for the Polycom RealPresence Group Series Using the Remote Control To recharge the remote control battery Recharging the Remote Control BatteryPower On Self Test Post Powering On and OffTo open the Menu screen Navigating the Local User InterfaceTo return to the Home screen Place a Call Recent Calls Place a Call Contacts Calling and AnsweringPlacing a Call Calling by Entering a Name or NumberGo to Place a Call and select Contacts Calling from the Recent Calls ListCalling from the Contacts Screen Go to Place a Call and select Recent CallsCalling a Speed Dial Entry Answering a CallEnding a Call Types of Video Calls You Can MakeViewing Your System’s IP Address Controlling What You SeeParticipating in an Encrypted Call A call Selecting and Adjusting a Camera or Other Video SourceOut of a call To adjust a Polycom EagleEye View camera To stop camera tracking To start camera trackingSelect Cameras Presets Setting and Using Camera PresetsTo view stored presets To move the camera to a stored presetControlling What You Hear Switching Between Full-Screen Video and the Home ScreenAdjusting Volume Points to note about muting the microphone Muting the MicrophoneEnjoying Stereo Audio in Video Calls To mute or unmute the microphoneShowing Content with People+Content IP Showing ContentRefresh rates Hz ResolutionInformation System Detail Click DisconnectRealPresence Group 500 System Resolution Refresh rates HzTo set up your RealPresence Group system to show content To stop showing content Points to note about showing contentSearching for Directory Contacts Working with Directory and Contact EntriesTo place a multipoint call by adding sites to a call To place a multipoint call using Recent CallsIncluding Multiple Sites in Calls Placing a Multipoint CallHanging Up a Multipoint Call Passwords for Multipoint CallsTo change layouts during a multipoint call To enter a meeting passwordTo configure a meeting password Multipoint Viewing LayoutsTo temporarily refuse incoming calls Temporarily Refusing CallsChanging the Way Calls Are Answered Answering Video Calls AutomaticallySelect Mute Auto Answer Calls Muting Automatically Answered Video CallsTo mute automatically answered video calls User’s Guide for the Polycom RealPresence Group Series Using Microsoft Outlook Calendaring Joining a Scheduled Meeting Viewing Scheduled MeetingsIcon Presence Description To activate call forwarding Using Avaya Network Features with Video CallsMuting in a Cccp Call To add a system to a call To deactivate call forwardingTo transfer a call Select Far Control of Near Camera Adjusting for Room LightingCustomizing Your Workspace Allowing the Far-End System to Control Your CameraTo allow the display of video on the web TroubleshootingAllowing Video Display on the Web Placing a Test CallSelect Status System InformationStatus Select InformationA Call Status Information Status Screen DescriptionDiagnostic Screen Description System DiagnosticsTo access information about your system diagnostics Select DiagnosticsPlay the VCR or DVD to test the audio Polycom Technical Support Using the Knowledge BaseContacting Technical and Solution Support Searching DocumentationRegulatory Notices Polycom Solution SupportPolycom RealPresence Group System 700 Regulatory Model P002