Panasonic KX-TG5230C operating instructions Troubleshooting

Page 75

 

 

Troubleshooting

 

 

 

 

Problem

Cause & Remedy

 

You cannot redial.

If the last number dialed was more than 48

 

 

digits long, the number will not be redialed

 

 

correctly.

 

 

The [REDIAL/PAUSE] button on the base

 

 

unit functions as either redial or pause. It will

 

 

redial the last number dialed if pressed

 

 

before dialing any digits (p. 26). If another

 

 

number has been dialed first, it will operate

 

 

as a pause button (p. 56).

 

You cannot make long

Please make sure that you have long

 

distance calls.

distance service.

 

The handset does not display

You need to subscribe to Call Display service.

 

the caller’s name and/or

Other telephone equipment may be interfering

 

phone number.

with your phone. Disconnect it and try again.

 

 

Other electrical appliances connected to the

 

 

same outlet may be interfering with Call

 

 

Display.

 

 

Telephone line noise may be affecting Call

 

 

Display.

 

 

The caller requested not to send his/her

 

 

caller information (p. 28).

 

 

If a call is being transferred to you, the caller

 

 

information will not be displayed.

 

 

If a (separate) Call Display box is connected

 

 

between the base unit and the telephone wall

 

 

jack, disconnect the Call Display box or plug

 

 

the unit directly into the wall jack.

 

 

If the unit is connected to a telephone line

 

 

with DSL service, the unit may not display

 

 

caller’s name and/or phone number properly.

 

 

We recommend the addition of a noise filter

 

 

(contact your DSL service provider) to the

 

 

telephone line between the base unit and the

 

 

telephone line jack.

 

The handset and/or base unit

The handset and/or base unit ringer volumes

 

does not announce the

are turned off. Set to high, medium, or low

 

displayed caller’s name.

(p. 18, 19).

 

 

The Talking Call Display feature is turned off.

 

 

Turn it on (p. 30).

 

 

 

Telephone System Answering System Useful Information

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Contents Charge the battery for 6 hours before initial use GHz Expandable Cordless Phone SystemModel No. KX-TG5230C Pulse-or-tone dialing capability Accessories included KX-TG5230C Expanding Your PhoneContents Contents Battery charge For Best PerformanceBase unit location/Noise Location of Controls Base unitAuto Button Program Button Location of Controls HandsetFLASH/CALL Wait Button Base unit navigator key How to use the soft keys/navigator keysHandset soft keys Handset navigator keyDisplay Missed callsD01 Connections InstallationTo replace the battery Installation Installing the Battery in the HandsetBattery Charge Battery strengthRecharge InstallationBattery information Battery replacementProgramming Guidelines Handset Programmable SettingsHow to select a function item from the menu Press OFF to exit programming modeDeregistration Display Voice prompt Programmable Settings Function Menu Table HandsetTalking Call Display Language Handset Programmable Settings Display Language HandsetDisplay EnglishProgrammable Settings Dialing Mode Handset Line Mode HandsetTone Off Programmable Settings Auto Talk HandsetRinger Volume Handset ringer volume HandsetTemporary ringer off Programmable SettingsBase unit ringer volume Base Unit Press the soft key SaveProgrammable Settings Ringer Tone 1ToneHandset ringer tone Handset Scroll to Set base unit by pressing d Selecting the base unit ringer tone by using the HandsetPress f or g Press f or g repeatedly to select the desired toneProgrammable Settings LCD Contrast Handset LowMessage Alert Handset System capabilities Operating more than one handset, p Using the Handset HandsetMaking Calls To have a hands-free phone conversation3334444 Low HighMaking Calls Backlit LCD display/Lighted handset keypad To turn this feature on, press the soft keyVoice Enhancer Technology Clarity BoosterPress SP-PHONE, then press REDIAL/PAUSE Making Calls Using the Base Unit Base UnitTo adjust the speaker volume Press SP-PHONETo transfer the call to another extension, see Answering CallsAuto Talk Speak into the MIC To hang up, press SP-PHONEDisplay Meaning Call Display ServiceHow caller information is displayed and announced Personalized Name DisplayCall Display Service Talking Call Display Handset Base Unit Base unit Talking Call Display feature Handset Call Display ServiceTo turn the Talking Call Display feature on or off Handset Talking Call Display feature HandsetViewing the Caller List Handset Using the Caller ListIf a caller calls more than once Using the Caller ListCalling Back from the Caller List Handset What √ means321-5555 Or B Press the soft key RepeatedlyUntil the number is Desired FormatPress the soft key YES To erase a specific callerTo erase all entries Press the soft key C I D Or B to enter the Caller ListPhone Book TomStoring Names and Numbers Handset For example, to enter Tom Phone BookSelecting characters to enter names If you make a mistake while entering a name or numberFrank To search for a name by initialIndex table Alan Phone Book Chain Dial HandsetWhile you are on a call Press Menu Erased Jane456-7890 Erase?Copy phone book To copy one phone book item to another handsetReceiving then Phone book Received 01/10 Tom JonesCopy all items Scroll to Copy all items by pressing dTo erase a stored number Speed DialerStoring Phone Numbers Base Unit Dialing a Stored Phone Number Base UnitPress LOCATOR/INTERCOM/TRANSFER IntercomMaking Intercom Calls Press HOLD/INTERCOMPress SP-PHONE or LOCATOR/INTERCOM/TRANSFER IntercomAnswering Intercom Calls Press C, s or HOLD/INTERCOMWhen finished, press SP-PHONE or LOCATOR/INTERCOM/ Transfer Intercom Voice Paging Base UnitTo make a voice announcement to all handsets, press Handset Press C, s, or HOLD/INTERCOM to answer Transferring a CallHandset To complete the transfer, press OFF During a call, press LOCATOR/INTERCOM/TRANSFERTo complete the transfer, press OFF When the system has two or more handsetsTransferring a Call From a Handset to another HandsetQuick call transfer Conference Calls Call ShareTo join a conversation Call Share Scroll to Room monitor by pressing d or Room MonitorTo turn Room Monitor on for the handset Handset To turn Room Monitor on for the base unit HandsetTo end monitoring, press OFF Room MonitorTo monitor with Handset To monitor with Base Unit1234567PPP890 Voice Mail ServiceStoring a Voice Mail Access Number Handset Enter your access number, up to 32 digitsOFF Voice Mail ServiceSetting Voice Mail VM Tone Detection Handset To erase a stored voice mail access numberVoice Mail To listen to your voice mail messagesPress the soft key Then press Or s Press VMCall Privacy Handset Special FeaturesTo turn on the Call Privacy feature Muting Your ConversationWaiting Special FeaturesFor Call Waiting Service Users Handset Base Unit Visual Call Waiting Service HandsetWTG options Special Features Call Waiting Deluxe Service HandsetTo turn the C.WTG Call Waiting options mode on Scroll to C.WTG options by pressing dDuring a conference call, you can choose either To use Call Waiting Deluxe ServicePress FLASH/CALL Wait Display FunctionAfter selecting Conf Conference or Conference After selecting Ans Answer or HoldSelecting the flash time Handset Special Features Temporary Tone DialingFor Rotary or Pulse Service Users Handset Base Unit 700msIncoming call Special Features Incoming Call Tone Handset Base UnitHandset incoming call tone Handset Base unit incoming call tone HandsetKey tone Special Features Key Tone HandsetKey tone Scroll to Key tone by pressing d or BOptional Headset Connecting an optional headsetTo switch to the speakerphone while using the headset Belt ClipConnect the AC adaptor Wall MountingWall Mounting While pushing down the Release Levers a remove the adaptor B To remove the wall mounting adaptorMenu item Command Selection items Direct CommandsDirect Commands During programmingTo exit programming, press OFF Deregistration Cancelling Registration/Re-registrationCancelling the Handset Registration Handset Re-registering the Handset Handset & Base UnitPress Locator on base unit for 3 sec Then press OKL Cancelling Registration/Re-registrationRegistration Press and hold LOCATOR/INTERCOM/TRANSFER for 3 secondsDisplay message Cause & Remedy If the Following Appears on Your DisplayBusy InvalidNo items stored DeniedIf the Following Appears on Your Display Phone book fullTroubleshooting Problem Cause & RemedyRefer to manual Troubleshooting Troubleshooting Recharge battery is Important Information Safety Instructions Safety Instructions SpecificationsPanasonic Canada Inc Panasonic Canada IncAmbler Drive, Mississauga, Ontario L4W 2T3 PQQX14104ZA S0404-0