Panasonic KX-TG6811SA, KX-TG6812SA, KX-TG6821SA operating instructions Caller ID, Answering system

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Useful Information

Problem

I cannot make a call.

Cause/solution

RThe dialling mode may be set incorrectly. Change the setting (page 13).

RYou dialled a call restricted number (page 28).

RThe key lock feature is turned on. Turn it off (page 17).

Caller ID

Problem

Caller information is not displayed.

Caller information is slow to display.

Time on the unit has shifted.

The name stored in the phonebook is not fully displayed while an outside call is being received.

Cause/solution

RYou must subscribe to a Caller ID service. Contact your service provider/telephone company for details.

RIf your unit is connected to any additional telephone equipment, remove and plug the unit directly into the wall jack.

RIf you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details.

ROther telephone equipment may be interfering with this unit. Disconnect the other equipment and try again.

RDepending on your service provider/telephone company, the unit may display the caller’s information at the 2nd ring or later. Set the first ring to “Off” (page 24).

RMove closer to the base unit.

RIncorrect time information from incoming Caller ID changes the time. Set the time adjustment to “Manual” (off) (page 24).

REdit the phonebook entry name to fit in 1 line of text (page 19).

Answering system

Problem

The unit does not record new messages.

I cannot operate the answering system remotely.

Cause/solution

RThe answering system is turned off. Turn it on (page 32).

RThe message memory is full. Erase unwanted messages (page 33).

RThe recording time is set to “Greeting Only”. Change the setting (page 38).

RIf you subscribe to a voice mail service, messages are recorded by your service provider/telephone company, not your telephone. Change the unit’s number of rings setting or contact your service provider/telephone company (page 37).

RThe remote access code is not set. Set the remote access code (page 36).

RYou are entering the wrong remote access code. If you have forgotten your remote access code, enter the remote access code setting to check your current code (page 36).

RThe answering system is turned off. Turn it on (page 37).

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Contents Digital Cordless Answering System Digital Cordless PhoneThank you for purchasing a Panasonic product Table of Contents Feature differences Model compositionAdditional/replacement accessories Accessory informationSupplied accessories Accessory itemFor your safety For best performance Important safety instructionsBattery Base unit location/avoiding noiseOther information SpecificationsRoutine care Connections Setting upBattery installation Correct IncorrectIcon Battery level Battery chargingBattery level Operation Operating timeHandset ControlsBase unit Greeting Only is DisplayHandset display items LineInitial settings Turning the power on/offDisplay language Smart Function Key NR key Dialling modeUsing the Smart Function Key NR key Date and timeOne touch eco mode Setting the Smart Function KeyMaking calls Answering callsUseful features during a call Handset noise reduction NR key Power back-up operationKey lock Handset equalizerContinuing a call during a power failure Making calls during a power failureWhen only 1 handset is registered Phonebook MbN Phonebook a Mokn Speed dial Programmable settings Display the menu tree and direct command code tableTime Adjustment *2, *4 Caller ID Settings Number of Rings *2 2-7 RingsMemo Alarm Alarm1-3 Once New Message Alert *2 Outgoing CallNight Mode Ringer Setup Ringer VolumeHandset Ringer Volume On/Off Night ModeRepeater Mode *2 Line Setup Dial Mode *2 PulseMsec # 160 msec Privacy Mode *2, *5, *12 Power Failure Cancel Register *3On 0 Off #173 Main menu AlarmSpecial programming Caller Barred*2, *13Setting the ring delay Night modeTurning night mode on/off Changing the start and end timeIncoming call barring Caller ID subscribers only Setting call restrictionChanging the handset name MeNIncreasing the range of the base unit Setting the repeater modeChanging the base unit PIN Personal Identification Number Dect repeaterCaller list Using Caller ID serviceCaller ID features Viewing the caller list and calling backErasing all caller information Editing a caller’s phone number before calling backErasing selected caller information Storing caller information to the phonebookGreeting message Answering systemTurning the answering system on/off Memory capacity including your greeting messageRecording your greeting message Listening to messages using the base unitMeN Using a pre-recorded greeting message Operating the answering system during playbackOperating the answering system Listening to messages using the handsetErasing all messages Calling back Caller ID subscribers onlyAudible message alert Advanced new message alerting featuresNew message alert by a call Remote commands Remote access codeUsing the answering system remotely Remote operationTurning on the answering system remotely Answering system settingsFor voice mail service subscribers Number of rings before the unit answers a callCaller’s recording time Selecting Greeting OnlyVoice mail service Handset locator IntercomTransferring calls, conference calls Character entry Character entry modesExtended 2 character table Extended 1 character tableCyrillic character table Cause/solution Error messagesDisplay message Problem TroubleshootingGeneral use Battery recharge Programmable settingsMaking/answering calls, intercom Caller ID Answering systemLiquid damage Registering a handset to the base unitDeregistering a handset Index 2013/06/19 2013/06/19 For your future reference