Panasonic KX-TG6541BX, KX-TG6542BX Troubleshooting, General use Problem Cause/solution

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TG654xBX(e).book Page 44 Tuesday, June 28, 2011 10:16 AM

Useful Information

Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again.

General use

Problem	Cause/solution
The handset does not turn	L Place the handset on the base unit or charger to
on even after installing	turn on the handset.
charged batteries.
The unit does not work.	L Make sure the batteries are installed correctly
	(page 8).
	L Fully charge the batteries (page 8).
	L Check the connections (page 8).
	L Unplug the base unit’s AC adaptor to reset the
	unit. Reconnect the adaptor and try again.
	L The handset has not been registered to the base
	unit. Register the handset (page 48).
I cannot hear a dial tone.	L The base unit’s AC adaptor or telephone line cord
	is not connected. Check the connections.
	L Disconnect the base unit from the telephone line
	and connect the line to a known working
	telephone. If the working telephone operates
	properly, contact our service personnel to have the
	unit repaired. If the working telephone does not
	operate properly, contact your service provider/
	telephone company.
The indicator on the	L New messages have been recorded. Listen to the
handset flashes slowly.	new messages (page 33).
	L New voice mail messages have been recorded.
	Listen to the new voice mail messages (page 38).

Battery recharge

Problem	Cause/solution
The handset beeps and/or	L Battery charge is low. Fully charge the batteries
d flashes.	(page 8).

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Contents Before initial use, see Getting Started on Caller ID Service Voice Mail ServiceIntroduction Important InformationAccessory information Supplied accessoriesAccessory item/Part number Quantity KX-TG6541 KX-TG6542 Model compositionAdditional/replacement accessories Accessory item Order numberFor your safety Important safety instructions Other information Setting up Battery installationBattery charge ConnectionsIntelligent eco mode During a power failureBattery level Icon Operation Operating timeControls HandsetBase unit OFF Flash Call WaitBelt clip DisplayDate and time Initial settingsDialing mode Using the base unit OFF Pause for PBX/long distance service usersErasing a number in the redial list IPAUSEUseful features during a call Using the handsetAdjusting the base unit ringer volume Answering callsCaller ID service users Rotary/pulse service usersFlash For call waiting or Call WaitingCall share Privacy modeHandset clarity booster Groups PhonebookAdding entries Finding and calling a phonebook entry Editing entriesErasing entries SelectChain dial MenuProgrammable settings Programming by scrolling through the display menusMenu Main menu Sub-menuStore VM access#*1 Programming using the direct commands Feature Code SettingFor the answering system Feature Code Setting Min Greeting only Remote code Alarm Night modeSpecial programming SaveSubscribers only Changing the handset nameCall block Caller ID To edit a number Save iOFF To erase a numberUsing Caller ID service Caller ID featuresTalking Caller ID Missed callsCaller list Viewing the caller listCalling back Group ringer tone forStoring an area code to be deleted automatically Editing a caller’s phone number before calling backErasing selected caller information Erasing all caller informationAnswering system Turning the answering system on/offMemory capacity including your greeting message Call screeningListening to messages using the base unit Greeting messageListening to messages using the handset Erasing all messagesOperating the answering system PauseVoice memo Remote operationTurning on the answering system remotely Remote commandsVoice guidance Answering system settings Number of rings before the unit answers a callCaller’s recording time Selecting Greeting onlyMessage alert Voice mail service Storing the voice mail VM access numberTo erase the voice mail access number Listening to voice mail messagesTG654xBXe.book Page 39 Tuesday, June 28, 2011 1016 AM Intercom Handset locatorMaking an intercom call Answering an intercom call To establish a conference call Press Conf Answering a transferred call HandsetWall mounting ChargerHook To stand on a deskError messages Display message Cause/solutionBattery recharge Problem Cause/solution TroubleshootingGeneral use Problem Cause/solution Problem Cause/solution Making/answering calls, intercomCaller ID/Talking Caller ID Problem Cause/solution Answering system Problem Cause/solution Liquid damage Problem Cause/solutionRegistering a handset to the base unit Handset Deregistering a handsetIndex TG654xBXe.book Page 50 Tuesday, June 28, 2011 1016 AM TG654xBXe.book Page 51 Tuesday, June 28, 2011 1016 AM Attach your purchase receipt here Copyright PNQX5059ZA TC0711MG0For your future reference