Simer Pumps 2803, 2802E, 2800E Troubleshooting, Symptom Possible Causes Corrective Action

Troubleshooting		8
SYMPTOM	POSSIBLE CAUSE(S)	CORRECTIVE ACTION
Motor will not run	Disconnect switch is off	Be sure switch is on.
	Fuse is blown or circuit breaker tripped	Replace fuse or reset circuit breaker.
	Wires at motor are loose,	DISCONNECT POWER; check and tighten all wiring.
	disconnected, or wired incorrectly
	Pressure switch contacts are dirty	DISCONNECT POWER and clean the electrical contacts.
Motor runs hot and	Voltage is too low	Check with power company. Install heavier wiring if wire size is too small.
overload kicks off	Pump cycles too frequently	See section below on too frequent cycling.
Motor runs but no	Pump in new installation did	In new installation:
water is delivered*	not pick up prime through:
	1. Improper priming	1. Re-prime according to instructions.
* (Note: Stop pump;	2. Air leaks	2. Check all connections on suction line, AVC, and ejector with
		shaving cream.
then check prime
	3. Leaking foot valve or check valve	3. Replace foot valve or check valve.
before looking for
	Pump has lost prime through:	In installation already in use:
other causes.
	1. Air leaks	1. Check all connections on suction line and well seal.
Unscrew priming
	2. Water level below suction pipe inlet	2. Lower suction line into water and re-prime. If receding water level
plug and see if water
		in well exceeds 25’ (7.6M), a deep well pump is needed.
is in priming hole).
	Foot valve or strainer is plugged	Clean foot valve or strainer.
	Ejector or impeller is plugged	Clean ejector or impeller (See Repair Parts page).
	Check valve or foot valve is stuck shut	Replace check valve or foot valve.
	Pipes are frozen	Thaw pipes. Bury pipes below frost line. Heat pit or pump house.
	Foot valve and/or strainer are	Raise foot valve and/or strainer above bottom of water source.
	buried in sand or mud	Clean foot valve and strainer.
	Water level is too low for shallow well	A deep well pump may be needed (over 25 ft. to water)
	setup to deliver water	to deliver water.
Pump does not	Water level in well is lower than	A deep well jet will be needed if your well is more than 25’ (7.6M)
deliver water to full	estimated	depth to water.
capacity	Steel piping (if used) is corroded or	Replace with plastic pipe where possible, otherwise with new steel pipe.
	limed, causing excess friction
	Piping is too small in size	Use larger piping.
	Packed well point	Backflush well point or sink new point.
Pump delivers water but	Pressure switch is out of adjustment or	DISCONNECT POWER; adjust or replace pressure switch.
does not shut off or	contacts are welded together
pump cycles too	Faucets have been left open	Close faucets.
frequently	Venturi, nozzle or impeller is clogged	Clean venturi, nozzle or impeller (See Repair Parts page).
	Standard pressure tank is waterlogged	Drain tank to air volume control port. Check AVC for defects. Check
	and has no air cushion	all connections for air leaks.
	Pipes leak	Check connections.
	Foot valves leak	Replace foot valve.
	Air charge too low in pre-charged tank	DISCONNECT POWER and open faucets until all pressure is relieved.
		Using tire pressure gauge, check air pressure in tank at valve stem
		located on the tank. If necessary, adjust air pressure in tank to 28 PSI
		(2 PSI lower than switch cut-in setting). Check air valve for leaks (use
		shaving cream) and replace core if necessary.
Air spurts from faucets	Pump is picking up prime	When pump has picked up prime, it should pump solid water with no air.
	Leak in suction side of pump	Suction pipe is sucking air. Check joints for leaks with shaving cream.
	Well is gaseous	Consult factory about installing a sleeve in the well
	Intermittent over-pumping of well.	Lower foot valve if possible, otherwise restrict pump discharge
	(Water drawn down below foot valve.)

For parts or assistance, call Simer Customer Service at 1-800-468-7867 /1-800-546-7867