HP UX 11i v2 Networking Software manual Status Check

Page 57

Problem Solving

Checking System Status

Status Check 4

1.If you are using the FTAM Service, run osistat to verify that the shared memory segment is present and to display the number of currently active FTAM applications. See Chapter 3, “Using OSI and OTS Tools,” on page 71, for more information on osistat.

2.If you are using FTAM, then the count of “Active FTAM responder service providers” should be one or more. If not, then run osiadmin or osistart to start FTAM.

3.If osistat indicates that it is “Unable to access the shared- memory segment” formatting, you may need to regenerate the kernel to increase the available amount of shared memory or semaphores.

Status Check 5

1.If you are running X.400, then type /opt/x400/bin/x4stat to display the X.400 processes that are enabled.

2.If the process status of any component displayed is “not running!” then issue the command x4start.

3.Use the Managing X.400—Administrator’s Guide if problems persist.

Chapter 2

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Contents 32070-90031 E0597 HP 9000 NetworkingCopyright Notices Legal NoticesTrademark Notices Page Contents Problem Solving Syntax Example Recovering from otsstart Failure Using OSI and OTS ToolsUpdating OTS otsupdate Printing History Page Interoperability Testing Ftam Interoperability Testing Testing Ftam InteroperabilityFtam Pre-Test Checklist Ftam Pre-Test ChecklistCheck the following before attempting to run the Ftam tests Ftam Connectivity Test Ftam Interoperability TestingFtam File Transfer Test Ftam Call Errors Reason Corrective Action Interpreting Ftam ErrorsFtam Call Reason Corrective Action Testing Apri Interoperability Apri Pre-Test Checklist Apri Pretest ChecklistRunning Apri Tests Client Mode Running Apri Tests Server Mode Apri Call Errors Reason Corrective Action Interpreting Apri ErrorsApri Call Reason Corrective Action Testing Session Interoperability Session Pre-Test Checklist Session Pre-Test ChecklistRunning Session Tests Client Mode Running Session Tests Server Mode Session Call Errors Reason Corrective Action Interpreting Session ErrorsSession Call Reason Corrective Action Testing Transport Interoperability Transport Pre-Test Checklist Transport Pre-Test ChecklistRunning Transport Tests Transport problem corrected Interpreting Transport ErrorsProblem persists Transport Call Errors Reason ActionTesting LAN 802.3 or Fddi Interoperability LAN Pre-Test Checklist LAN Pre-Test ChecklistRunning LAN Tests LAN problem corrected Interpreting LAN ErrorsLAN Errors Reason Action Configuration change requiredError Reason Action Testing X.25 Interoperability Pre-Test Checklist Pre-Test ChecklistRunning X.25 Tests Interpreting X.25 Errors Problem correctedErrors Reason Action Recv*00B Protocol Reason Codes Reason and Refuse CodesCode Meaning Action 0x08 Reject Nsap unreachable/ Permanent Reason and Refuse Codes Local node may not be compatible with that Osiadmin F0-FF Session Refuse Codes Session Refuse CodesCode Meaning To Create a Result File Problem Solving Basic Steps Interpreting Errors Interpreting ErrorsWhere Action Status Check Checking System StatusStatus Check Link Verification Running Verification TestsOTS Transport Verification Service VerificationRunning Verification Tests Collecting Troubleshooting Data Troubleshooting MethodsType Troubleshooting Method Error Opt/ots/bin/osidiag Tracing and Logging throughService/Layer Entities to Log Tracing and Logging User ApplicationsLogging and Tracing Entities Fddi Common Configuration Mistakes Otsdests Common MistakesOtssubnets Common Mistakes Otsparms Common Mistakes Localapp Common MistakesRemoteapp Common Mistakes Error Description Common Logged ErrorsSubsystem OTS Subsystem AcsepresSubsystem Transport Subsystem Network Submitting Problem Information to HP Using OSI and OTS Tools Osiadmin RFC1006 Configure Managing Your Configuration Using osiconfTroubleshooting Using osiconfchk OSI Diagnostics Tests Provided by osidiagComponent Test Fddi Starting and Stopping OSI Osistart CommandStopping OSI Osistat CommandStarting OTS otsstart SyntaxExample Recovering from otsstart Failure Checking OTS Status otsstat OTS Updating OTS otsupdate End System Commands Dynamic Routing CommandsOtsaddis Intermediate System CommandsES/IS Parameters ES/IS Command ParametersArgument ParameterOption Description ES/IS Command OptionsDynamic Routing Commands Route CommandsDynamic Route Commands Route Command ParametersNsap Commands Route Command OptionsRoute Command Options Argument DescriptionOtsshownsaps Apri IndexIndex
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