HP Classroom Manager manual Hardware and Software Inventory

HP Classroom Manager 10.61

∙Power On/Off classroom computers remotely;

∙Reboot/Logout classroom computers remotely;

∙Automatically login computers;

∙Display all Students and Teachers by active class;

∙Review individual HP Classroom Manager client security settings remotely;

∙Conduct Chat with one or multiple Students or Teachers;

∙Broadcast messages to groups or all network users in seconds;

∙Perform powerful 1:1 PC Remote Control on any selected computer;

∙Shows real-time USB memory Stick status on all Student PCs;

∙Lock/Unlock Students Keyboard and Mouse;

∙Execute applications on Student PCs.

HP Classroom Manager allows Teachers to request help from Lab Technicians and Network Managers, ensure the Teacher Support feature is enabled, choose {View}{Provide Teacher Support} from the Control window drop down menu. A 'Get Support' icon will be displayed on the Tutor console toolbar. Clicking the icon allows the Tutor to Chat directly with the Lab Technician or Network Manager.

Hardware and Software Inventory

For many support teams, an important part of the problem resolution process is knowing not only what platform the workstation is running, but also its hardware specifications and the applications installed on the workstation. For this reason, HP Classroom Manager provides the tools to supply a full inventory of the remote workstation.

In addition to its sophisticated hardware/software reporting, where over 50 items of information are collected specifically about the hardware or environment of the client PC, you can obtain details of applications in memory, installed hot-fixes, processes running and installed services.

As well as the real-time reporting, HP Classroom Manager also provides the tools, security permitting, to allow you to remotely stop and start services, end applications and more.

Notes:

∙In order to use the HTML based features within HP Classroom Manager‟s Inventory options, Internet Explorer 4 or above is required.

∙The Inventory is only available from the Tech Console.

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