HP Classroom Manager manual Help Requests, To Send a Pre-Defined Message, To request help

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HP Classroom Manager 10.61

3.Set any additional properties for each of the messages.

Indicate how long the message should remain on the Students screen.

Choose an icon to be displayed alongside the message. This can be used to quickly identify the type of message, Information, Question, Warning, and Stop.

You can further highlight the message by playing a sound at the Student machine. The sound varies depending on the icon selected.

4.Click OK when ready.

To Send a Pre-Defined Message

1.Select the required Student icons.

2.Right-click and select Message. Or,

Choose {Client}{Message} from the drop down menu. Or,

Click the Communicate icon.

3.Each of the pre-defined messages will be displayed, click on the required item to send the message to Students.

Or,

To create a new message, select Preset Messages.

Help Requests

HP Classroom Manager allows a Client to Request Help from a Control. They do this either by selecting the request Help Command from the Client menu (assuming that it has not been configured for quiet mode, which hides the Client icon) or by pressing the hotkeys set in the Client Configurator.

Note: If the Student Toolbar is enabled Students can request help by clicking on the Help request icon.

To request help

1.Press the Hotkeys, usually ALT+LSHIFT+RSHIFT.

2.This opens a dialog box into which they type their name and the message.

3.Click OK.

4.The Help Request will then be sent to the connected Control.

Note: The Tutor can request support directly from a Lab Technician or Network Manager, a 'Get Support' icon will be displayed in the Control window toolbar allowing the Tutor to Chat directly with the Lab Technician or Network Manager. This feature will need to be enabled in the Tech Console, speak to your Lab Technician or Network Manager for further information.

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Contents HP Classroom Manager HP Classroom Manager Table of Contents HP Classroom Manager Contact Us Configuring the Student WorkstationTerminology Used Control/Tutor Conventions UsedClient/Student Available ClientDecide what functions to install Features Not Available on HP MultiSeatDeployment Scenarios ∙ Traditional PC Teacher and MultiSeat StudentsSystem Pre-Requisites Starting the InstallationHP Classroom Manager License Agreement Existing Installation DetectedLicense Information ∙ ModifyStudent Select Setup TypeTutor IT TechnicianInstall Configurator Custom SetupAdd Configurator Start Menu Shortcut Tutor ConsoleCreating an administrative network installation To perform a silent install Silent InstallationInstall Configuration Options Dialog HP Classroom Manager Deploy Remote Install UtilityGeneral Install Directory IconsStarting HP Classroom Manager Deploy Installing the Deploy UtilityPlanning Deploying on Windows XPDeploy an HP Classroom Manager Package Preparing a DeploymentGeneral tab Acknowledgement Tab Options TabMessage Tab Restart TabDeploy an HP Classroom Manager License file Deploy a Client ConfigurationRemote Uninstall To Prepare The Settings For a Future Deployment Pre-Define Settings For a Future DeploymentLog Files To Run The DeploymentTo view Log Files HP Classroom Manager Deploy Room ModePrinting a Log File Deleting a Log FileStarting HP Classroom Manager Starting HP Classroom ManagerControl window is the primary interface for Control WindowTitle Bar Quick View Bar ToolbarQuick Execute Bar Lesson BarStatus Bar Tutor ToolbarTo automatically login Student machines Student Automatic LoginTo Prompt Students to Login Student RegisterClass Details Student Register DialogRequired Student Details Auto Save RegisterTo Save Students Login Name To display the Login name of StudentsSign Out Registration ReportWorking with Classroom Layouts Setting a backgroundTo arrange icons To load a previously saved LayoutClient Power On Power Management Power on/Power offTo set a background Client Power Off Finding and Connecting to StudentsTo Power On an HP Classroom Manager Client To Power Off an HP Classroom Manager ClientConnecting to Students Connect to Students via Room ModeKnown List of Students To connect to the Known list of ClientsTo add Available Clients to the Known List Creating a class for Students to join Publish ClassTo remove Clients from the Known List To join a class Creating a class for Students to joinTo Disable the Disconnect Prompt Configuring HP Classroom Manager For Subnet BrowsingClient Disconnects from an Active Session Understanding IP Addresses Installing & Configuring a Name Server Using a Name Server/Gateway to Find Student PCsGateway Configuration General Properties Gateway Configuration Creating Keys HP Classroom Manager Gateway Configuration Utility Licenses Tab Enable encryption of communications to remote computers Gateway Configuration Utility Security TabWorking with Groups To create a Group Group LeadersTo change the members of a Group Assigning a Group Leader Customize Client and Group Icons To display a graphic when locking a Client workstation To blank a Clients screen when lockedLock/Unlock Students Mouse and Keyboard This chapter…Viewing Student screens To View a Client To change the Viewing modeOther View window options are Scaling to Fit Blanking the Clients screen while Viewing Blank All Client ScreensSending Ctrl+Alt+Delete while viewing Viewing multiple screens simultaneouslyScanning Students Remote ClipboardHP Classroom Manager Full Screen Scanning multiple screens simultaneouslyCapture To end the ScanMaximize Monitor ModeLock ChatChanging The Thumbnail Refresh Rate Auto-Fit Size of Student ThumbnailShow Active Application Show Active Web SiteShow Help Requests Messenger MonitoringIdentify Students Instant Messenger Activity Monitor Instant MessengerBlock Instant Messenger View Instant Messenger HistoryClear Instant Messenger History Show History forSave Keyboard MonitoringExport PrintSetting up Word Lists View Typing History Capture a Students screen whilst Viewing Screen CaptureCapture a Students screen whilst Scanning To Show a Control screen Showing to StudentsSelect what you would like to Show Select Recipients Enable AudioShow Hotkeys Send Physical FontsTo end a Show while Suspended To Resume a Show while SuspendedTo set a Show Leader while Suspended Exhibit Showing a Students screen on Student screens Show LeaderTo create a Show Leader To Show a Students screenInteractive Whiteboard To Switch Between Full Screen and Windowed ModeSuspend or Stop the Exhibit To Suspend The ExhibitTo show the Whiteboard to Students Whiteboard Leader Annotating ScreensTo annotate a Show screen To annotate a screen while Viewing Annotate ToolbarTo annotate a screen while Exhibiting FileAudio Monitoring Listen to Student Audio Volume ControlRecord Audio Activity Mute Sound at the StudentUsing Audio while Viewing Using Audio SupportUsing Audio while Showing Announce FunctionHP Classroom Manager Video Player Adjusting Audio settingsHP Classroom Manager Video Player Control Panel Play a Video file on a workstationOpen Using Replay Files Record Replay Files for Individual Students Record Replay Files For All StudentsInclude Audio Prefix Files With Client NameWatching Replay Files Record Replay Files at the TutorRecord Physical Fonts At the ControlAt the Client Replay Window Control PanelRewind Showing Replay Files to Students To Show an Application Show ApplicationChatting to Students Window Menu Chat WindowChat Progress Send MessageSending a Message to Students Send a message whilst Viewing Creating Preset MessagesTo Send a Pre-Defined Message Help RequestsTo request help To display current Help Requests Transferring FilesTo copy files and Directories from a Control to a Client To transfer files between Clients To copy files and Directories from a Client to a ControlDeleting files and directories To delete a fileYou can Distribute Files to Distributing FilesTo Distribute Files to a defined Group of Clients To Distribute Files to a selected number of ClientsSending and Collecting Work To Send Work Using Quick SendTo Send work To Collect Work Using Quick Collect To Send Work Using Advanced SendTo Collect work To Collect Work Using Advanced Collect To change the Properties of an Operation Remotely Executing applications on Student workstationsTo Execute an application on a Client Workstation To Execute an application on a Group of Clients To edit a saved Executable application User Defined ToolsTo remove a saved Executable application To Add a ToolRebooting or Logging out Students Web Control Module By Name Large Icons DetailsAuto Arrange AscendingSetting up an Approved or Restricted Web Site List Remove a Website from your Approved or Restricted List Add a Website to your Approved or Restricted ListApply Approved or Restricted Web Sites End Approved or Restricted Web Sites Block All Web AccessInclude Proxy Overrides Apply Safe Search ModeBlock FTP Sites Create a new Website ListView Web History Co-BrowserShow Web History for To open a Co-Browse SessionTo Create a New Tab Using the Co-BrowserTo Approve/Restrict Websites To Lock Students Lock/Unlock Students in the Co-browserTo Free Students To Restrict StudentsApplication Control Module Close current/ running applications on a Student workstation Restricted Applications Launch an application on all connected StudentsRemove an application from your Approved or Restricted List Add an application to your Approved or Restricted ListApply Approved or Restricted Applications Create a new Application List End Approved or Restricted ApplicationsOpen an existing Application List Save an Application ListShow Application History for View Application HistoryStudent Surveys Basic procedure for sending a survey to Students isSave Survey Results Show Survey Results to StudentsPrint Survey Results Survey Lists Manage Questions and Responses Printer ManagementSetting Print Thresholds Using Print ManagementPause Printing Block all PrintingDeleting Duplicate Print Jobs Delete Print JobsResume Printing Printer PropertiesView Print History Read Only Access to CD/DVD or USB Devices Block Access to CD/DVD or USB DevicesUnrestricted Access Device ControlTutor Profiles Disable ExecuteMute Sound on Student Workstations To Create a Tutor ProfileStudent Journal Manage Student ResourcesTo Create a resource list Adding Notes/Images to the Journal Items that can be included within the Journal areClass Wizard Lesson PlannerTo create a Lesson Plan Managing a Lesson PlanLesson Details Power OptionsWhat time does this Lesson finish? Startup Options Create a JournalTo Create a Class List Class ListsTo Connect to a Class List To End a Class List Student ToolbarManaging Class Lists Edit Class ListsHP Classroom Manager Giving Rewards to Students Student RewardsRemoving Rewards Network Settings Port Room SettingsSend Keep Alive Packets Use Name & Connectivity Server GatewaySecurity Settings Audio Settings User Interface Settings While Viewed Silent Mode Advanced SettingsStudent Identification Student Name Student Journal Settings Terminal Services Settings Start Options AdministrationPerformance Student SelectionStart Showing At Startup Start ViewingStart Scanning RestrictionsBrowsing Subnets used when browsing for students TCP/IP Settings Connect by Hostname DHCP/WINS NetworksTutor Identification NameWireless Network SettingsAccess Point Speed Accelerate BrowseLow bandwidth mode Performance SettingsStudent Selection Color reductionBrowse Mode Browse and connect to Students starting with Room Mode Connect to Students in RoomsFixed List Mode Connect to a List of Students Prompt at startupProtect the Configuration Administration Security SettingsOptions Password Redirect URLAdministration Profiles Testing Console Exam Folder Folder Testing Console Report FolderClass List Folder Audio Recordings FolderTech Console Hardware and Software Inventory To Retrieve a Client Inventory Test DesignerTest Designer User Interface Questions InterfaceEight question types are Multi Choice Create QuestionsDrag And Drop Text Drag And Drop ImageDrag and Drop Text Drag and Drop Image Label Image True or False Multi True or False Adding Additional Resources to Questions Resources Database Observation ModeAdding Resources To a Question To Add New Subjects and Topics While Creating a Question Question DetailsEdit Questions Delete Questions, Subjects and Topics Exam InterfaceExam Grades To Create an Exam Create ExamQuestion Score Edit Exam Preview ExamDelete Exam To Delete an ExamPublish Exam Setting Up User AccountsTo Publish an Exam Import/Export Data Admin OptionsResources Exporting DataRunning an Exam Testing ConsoleUnlock Student Machines when they finish Test LoginFollowing toolbar options are available View Client Pause TestClass Summary Test Reports WindowIndividual Student Summary Show ReportTest Player Contact Us Features Manager for Multiseat Monitor & Control 164 165 166 167 168
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