![](/images/new-backgrounds/1260172/260172201x1.webp)
Cleaning the printer
During the printing process, paper, toner and dust particles can accumulate inside the printer. Over time, this buildup can cause
To clean the engine
Note | The following procedure must be performed from the HP Color LaserJet 2500 Toolbox, which is |
| only supported for Windows 98 and later. To clean the engine when the computer is running a |
| different, supported operating system, see the |
| or visit http://www.hp.com/support/clj2500. |
|
|
1 Make sure the printer is turned on and in the Ready state.
2 Open the HP Color LaserJet 2500 Toolbox.
3 On the Troubleshooting tab, click Cleaning Page and click Print. A page with a pattern prints from the printer.
4 At the printer, remove any paper that might be in tray 1.
5 Remove the page that printed and load it face down into tray 1.
6At the computer, press Clean.
ENWW | Chapter 4 Problem solving and maintenance 99 |