HP
2500tn, 2500L, 2500n
manual
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Troubleshooting
Specifications
Install
Material safety data sheet
Accessory error
HP Web Jetadmin
Maintenance
Printer configurations
Solving print-quality problems
Setting a custom paper size
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54
Printing tasks
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Page 57
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Contents
Use
Page
User guide
Copyright and License
Online and other support
HP Customer Care
Telephone support
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Contents
Managing the printer
Index
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Printer basics
Introduction
Printer configurations
HP Color LaserJet 2500L
HP Color LaserJet
HP Color LaserJet 2500n
Printer features
Color printing
Enhanced memory
Printer parts
Interface ports
10/100 Base-T RJ-45 port
Control panel features
Understanding Supplies Status
Black, Cyan, Magenta, and Yellow Supplies Status lights
Rotate Carousel button
Cancel Job button
Understanding Printer Status
Ready light
Go light and Go button
Software and supported operating systems
Unix
Using Help
Software for Windows
Printer drivers
HP Color LaserJet 2500 Toolbox
Software for network installations only
HP Web Jetadmin
Starting HP Web Jetadmin
Embedded Web server
PDEs Mac OS
Software for Macintosh
PPDs Mac OS 8.6 to 9.x and Mac OS X classic
How do I gain access to printer features?
Software tips
How do I get the latest printing software?
To download drivers
Uninstalling the printing software
Uninstalling software for Windows
To uninstall software for Windows
To uninstall software for Windows 98 and higher
Uninstalling software for Macintosh
Accessories and ordering information
Option Description or use Part number
Extended service packs
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Printing tasks
Choosing paper and other print media
Supported print media for tray
Supported print media for optional tray
Supported sizes
Supported types
Purchasing paper and other print media
To load tray
Loading trays
Loading tray
Loading optional tray
To load optional tray
Loading optional tray
Printing a job
About printing by Source versus by Type or Size
To print from Windows
To print from Macintosh
Gaining access to printer driver settings
Using the PCL printer-driver Help Windows only
Selecting a Type or Size
Features in the printer driver
Selecting a Source
Setting a custom paper size
Changing color settings
Creating and using watermarks
Printing in grayscale
Reducing or enlarging
Creating and using Quick Sets
Printing multiple pages on one sheet of paper N-up printing
Changing print quality
Restoring default printer-driver settings
Printing on different paper for the first
Choosing an output location
Printing on special print media
To print on envelopes
Printing on labels
More details
Printing on grayscale transparencies
Printing on custom-sized print media or cardstock
Printing on letterhead or preprinted forms
Printing on both sides duplexing manually
To duplex manually
Canceling a print job
Using color
HP ImageREt
Automatic versus Manual color adjustment
HP ColorSmart
Managing color options
Print in Grayscale
Manual Options
Halftone options
Neutral Grays
Edge Control
Matching colors
Printing in four-colors Cmyk
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Managing the printer
Demo
Configuration
Special pages
Supplies Status
HP Color LaserJet 2500 Toolbox
To view HP Color LaserJet 2500 Toolbox
Device tab
Documentation tab
Troubleshooting tab
Other links
Using the embedded Web server
To open the embedded Web server
Settings tab
Information tab
Networking tab
To view status messages and information
Using Printer Status and Alerts
To choose which status messages appear
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4Problem solving and maintenance
Where to look for jams
Clearing jams
To clear jams from inside the printer
To clear jams from input areas
To clear jams from output areas
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Resolving control panel messages
OffOn Blinking
Supplies Status lights
Black print cartridge is empty or missing
Cyan print cartridge is empty or missing
Magenta print cartridge is empty or missing
Yellow print cartridge is empty or missing
Black print cartridge is a non-HP print cartridge
Cyan print cartridge is a non-HP print cartridge
Magenta print cartridge is a non-HP print cartridge
Yellow print cartridge is a non-HP print cartridge
Printer Status lights
Startup
Ready
Processing
Accessory error
Service error
Insufficient Memory error
Unexpected Size error or 41.x Printer error
Bad Transmission error
Secondary light patterns for Printer Status lights
Buffer Overflow error
Chosen Personality Not Available error
Data Received error
General Continuable error
Secondary light patterns for Accessory errors
8x.yyyy EIO error
53.x1.zz Printer Dimm Slot 1 error
53.x2.zz Printer Dimm Slot 2 error
Solving print-quality problems
Print-quality checklist
Solving issues with all printed documents
Light print or fade
Toner specks
Dropouts
Vertical lines
Loose toner
Gray background
Toner smear
Repetitive defects on the front
Repetitive defects on the back
Misformed characters
Curl or wave
Skew
Wrinkles or creases
Toner scatter outline
Random image repetition
If the problem is not resolved
Solving issues with color documents
Only black prints
Missing or incorrect color
Color prints inconsistently
Colors do not match
Color pages have inconsistent finish
Resolving problems that generated messages
Symptom Possible Cause Solution
MessageSolution
Messages for both Windows and Macintosh
Resolving problems that did not generate messages
Troubleshooting checklist
Checking the network
Solving general printing problems
Supported. See Print media specifications on
See Print media specifications on
Symptom Possible Cause Solution
Solving PostScript PS errors
Printing Errors
Solving common Macintosh problems
Symptom Possible Cause Solution Problems in the Chooser
USB Problems
Software troubleshooting
Cleaning the printer
To clean the engine
Click Color Calibration
Calibrating the printer
To calibrate the printer at the printer
To check status and order using the control panel
Managing supplies
Supplies life
Checking and ordering supplies
To check and order using the embedded Web server
To check and order using Printer Status and Alerts
To check and order using HP Web Jetadmin
Storing supplies
HP fraud hotline
Resetting the printer for non-HP supplies
HP policy on non-HP supplies
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Service and support
Hewlett-Packard limited warranty statement
Limited warranty for the print cartridges and imaging drum
On-site service agreements
Availability of support and service
HP maintenance agreements
HP Express Exchange U.S. and Canada only
To use HP Express Exchange
Repacking the printer
To repack the printer
Service information form
WHO is Returning the EQUIPMENT?
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Specificationsinformation and regulatory
Electrical specifications Volt models
Printer specifications
Supplies specifications
Environmental Specifications Recommended Operating Storage
Sound Power Declared Per ISO
Environmental Product Stewardship program
Protecting the environment
HP LaserJet printing supplies
Paper
Material restrictions
Returns Non-U.S. returns
Material safety data sheet
Extended warranty
Spare parts and supplies availability
For more information
FCC regulations
Regulatory statements
Declaration of Conformity
Vcci statement Japan Korean EMI statement
Laser safety statement
Canadian DOC statement
Finnish laser statement
Laserturvallisuus Luokan 1 Laserlaite Klass 1 Laser Apparat
Print media specifications
General guidelines
Tray specifications
Tray 1 specifications
Optional tray 2 specifications
Optional tray 3 specifications
Specifications for quality
Paper and print media
Symptom Problem with paper Solution
Guidelines for usage
Printing and storage environment
Envelope construction
Envelopes
Envelope storage
Envelopes with double side-seams
Envelopes with adhesive strips or flaps
Labels
Grayscale transparencies
Working with memory and print server cards
Printer memory
Installing memory and font DIMMs
To install memory and font DIMMs
Go to Checking Dimm installation on
Checking Dimm installation
To check Dimm installation
To enable memory for Windows
To enable memory for Mac OS
To enable fonts for Windows
Enabling memory
Installing an HP Jetdirect print server card
To install an HP Jetdirect print server card
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Index
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See also customer support printer drivers
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See also lights rear output door
See also trays loading 31 locating
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Page
C9706-90960* *C9706-90960
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