HP 2500tn, 2500L Secondary light patterns for Printer Status lights, Insufficient Memory error

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Secondary light patterns for Printer Status lights

This section describes the secondary light patterns that you can display when you experience a Attention with Ability to Continue state or an Accessory error. Each of these errors has its own set of secondary light patterns, so a section is included here for each set.

Secondary light patterns provide more information about the more specific type of error that occurred. To understand the secondary light pattern, do one of these steps:

●Press and hold (GO) and (CANCEL JOB) simultaneously. When the secondary light pattern appears, use the appropriate section here to identify the associated error. When you release the buttons, the light pattern for the original error appears again.

●View the embedded Web server, which provides a text message that corresponds to the error and its secondary light pattern.

Secondary light patterns for Attention with Ability to Continue state

This section provides the meaning for the secondary light patterns that you can display while you are experiencing an Attention with Ability to Continue state (Attention light is blinking and Go light is on).

Light pattern

Error and recommended action

20 Insufficient Memory error

Attention light is on. The printer memory is full.

Press (GO) to resume printing. If you lose some data, try to free some printer memory by removing any unnecessary fonts, macros, or any data currently in printer memory. If you continue to lose data, you might need to add more printer memory. For a temporary solution, simplify the image by changing to another image type, such as raster.

41.3 Unexpected Size error or 41.x Printer error

The Ready light is on.

● Load the correct size of paper. If the correct size is loaded, press (GO).

● If printing does not resume, open the top cover, remove the imaging drum, and check for a jam inside the printer.

40 Bad Transmission error

The Attention light, Ready light, and Go light are on. Press (GO) to try to print a portion of the job.

● If the printer is connected to the network, make sure the cable is securely connected between the HP Jetdirect print server card and the network port.

●If the printer is directly connected to a computer, the cable between the printer and computer has a

bad connection or the cable is of poor quality. Disconnect the cable and reconnect it. Make sure you are using a high-quality USB or IEEE-1284 compliant, size-B parallel cable. See “Accessories and ordering information” on page 24

ENWW

Chapter 4 Problem solving and maintenance 77

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Contents
Use Page User guide Copyright and License Telephone support HP Customer CareOnline and other support Enww Contents Managing the printer Index Enww Introduction Printer basicsHP Color LaserJet 2500n Printer configurationsHP Color LaserJet 2500L HP Color LaserJetColor printing Printer featuresEnhanced memory Printer parts 10/100 Base-T RJ-45 port Interface portsRotate Carousel button Control panel featuresUnderstanding Supplies Status Black, Cyan, Magenta, and Yellow Supplies Status lightsGo light and Go button Cancel Job buttonUnderstanding Printer Status Ready lightUnix Software and supported operating systemsHP Color LaserJet 2500 Toolbox Using HelpSoftware for Windows Printer driversEmbedded Web server Software for network installations onlyHP Web Jetadmin Starting HP Web JetadminPPDs Mac OS 8.6 to 9.x and Mac OS X classic Software for MacintoshPDEs Mac OS To download drivers How do I gain access to printer features?Software tips How do I get the latest printing software?To uninstall software for Windows 98 and higher Uninstalling the printing softwareUninstalling software for Windows To uninstall software for WindowsUninstalling software for Macintosh Option Description or use Part number Accessories and ordering informationExtended service packs Enww Printing tasks Choosing paper and other print media Supported types Supported print media for traySupported print media for optional tray Supported sizesPurchasing paper and other print media Loading tray Loading traysTo load tray To load optional tray Loading optional trayLoading optional tray About printing by Source versus by Type or Size Printing a jobTo print from Windows To print from Macintosh Using the PCL printer-driver Help Windows only Gaining access to printer driver settingsSelecting a Source Features in the printer driverSelecting a Type or Size Printing in grayscale Setting a custom paper sizeChanging color settings Creating and using watermarksPrinting multiple pages on one sheet of paper N-up printing Creating and using Quick SetsReducing or enlarging Printing on different paper for the first Restoring default printer-driver settingsChanging print quality Choosing an output location To print on envelopes Printing on special print mediaMore details Printing on labelsPrinting on grayscale transparencies Printing on custom-sized print media or cardstock Printing on letterhead or preprinted forms To duplex manually Printing on both sides duplexing manuallyCanceling a print job HP ImageREt Using colorPrint in Grayscale Automatic versus Manual color adjustmentHP ColorSmart Managing color optionsEdge Control Manual OptionsHalftone options Neutral GraysPrinting in four-colors Cmyk Matching colorsEnww Managing the printer Special pages ConfigurationDemo Supplies Status Documentation tab HP Color LaserJet 2500 ToolboxTo view HP Color LaserJet 2500 Toolbox Device tabOther links Troubleshooting tabTo open the embedded Web server Using the embedded Web serverInformation tab Settings tabNetworking tab To choose which status messages appear Using Printer Status and AlertsTo view status messages and information Enww 4Problem solving and maintenance Clearing jams Where to look for jamsTo clear jams from inside the printer To clear jams from input areas To clear jams from output areas Enww OffOn Blinking Resolving control panel messagesSupplies Status lights Yellow print cartridge is empty or missing Black print cartridge is empty or missingCyan print cartridge is empty or missing Magenta print cartridge is empty or missingYellow print cartridge is a non-HP print cartridge Black print cartridge is a non-HP print cartridgeCyan print cartridge is a non-HP print cartridge Magenta print cartridge is a non-HP print cartridgeProcessing Printer Status lightsStartup ReadyService error Accessory errorSecondary light patterns for Printer Status lights Insufficient Memory errorUnexpected Size error or 41.x Printer error Bad Transmission errorGeneral Continuable error Buffer Overflow errorChosen Personality Not Available error Data Received error53.x2.zz Printer Dimm Slot 2 error Secondary light patterns for Accessory errors8x.yyyy EIO error 53.x1.zz Printer Dimm Slot 1 errorPrint-quality checklist Solving print-quality problemsSolving issues with all printed documents Vertical lines Light print or fadeToner specks DropoutsToner smear Gray backgroundLoose toner Curl or wave Repetitive defects on the frontRepetitive defects on the back Misformed charactersRandom image repetition SkewWrinkles or creases Toner scatter outlineIf the problem is not resolved Only black prints Solving issues with color documentsColor pages have inconsistent finish Missing or incorrect colorColor prints inconsistently Colors do not matchMessages for both Windows and Macintosh Resolving problems that generated messagesSymptom Possible Cause Solution MessageSolutionTroubleshooting checklist Resolving problems that did not generate messagesChecking the network Solving general printing problems Supported. See Print media specifications on See Print media specifications on Symptom Possible Cause Solution Solving PostScript PS errors Symptom Possible Cause Solution Problems in the Chooser Solving common Macintosh problemsPrinting Errors Software troubleshooting USB ProblemsTo clean the engine Cleaning the printerTo calibrate the printer at the printer Calibrating the printerClick Color Calibration Checking and ordering supplies To check status and order using the control panelManaging supplies Supplies lifeStoring supplies To check and order using the embedded Web serverTo check and order using Printer Status and Alerts To check and order using HP Web JetadminHP policy on non-HP supplies Resetting the printer for non-HP suppliesHP fraud hotline Enww Service and support Hewlett-Packard limited warranty statement Limited warranty for the print cartridges and imaging drum HP maintenance agreements Availability of support and serviceOn-site service agreements To use HP Express Exchange HP Express Exchange U.S. and Canada onlyTo repack the printer Repacking the printerWHO is Returning the EQUIPMENT? Service information formEnww Specificationsinformation and regulatory Supplies specifications Printer specificationsElectrical specifications Volt models Sound Power Declared Per ISO Environmental Specifications Recommended Operating StorageProtecting the environment Environmental Product Stewardship programReturns Non-U.S. returns HP LaserJet printing suppliesPaper Material restrictionsFor more information Material safety data sheetExtended warranty Spare parts and supplies availabilityFCC regulations Declaration of Conformity Regulatory statementsCanadian DOC statement Laser safety statementVcci statement Japan Korean EMI statement Laserturvallisuus Luokan 1 Laserlaite Klass 1 Laser Apparat Finnish laser statementPrint media specifications General guidelines Tray 1 specifications Tray specificationsOptional tray 3 specifications Optional tray 2 specificationsPaper and print media Specifications for qualityGuidelines for usage Symptom Problem with paper SolutionPrinting and storage environment Envelope storage EnvelopesEnvelope construction Envelopes with adhesive strips or flaps Envelopes with double side-seamsGrayscale transparencies LabelsWorking with memory and print server cards Printer memory To install memory and font DIMMs Installing memory and font DIMMsGo to Checking Dimm installation on To check Dimm installation Checking Dimm installationEnabling memory To enable memory for WindowsTo enable memory for Mac OS To enable fonts for WindowsTo install an HP Jetdirect print server card Installing an HP Jetdirect print server cardEnww Index Enww See also customer support printer drivers Enww Enww See also lights rear output door See also trays loading 31 locating Enww Page C9706-90960* *C9706-90960
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