HP 2500tn, 2500L, 2500n To view HP Color LaserJet 2500 Toolbox, Device tab, Documentation tab

Page 60

HP Color LaserJet 2500 Toolbox

HP Color LaserJet 2500 Toolbox is only supported for Windows 98 and later. You must have performed a complete software installation to use the HP Color LaserJet 2500 Toolbox.

You can view the HP Color LaserJet 2500 Toolbox when the printer is directly connected to your computer or connected to the network. The HP Color LaserJet 2500 Toolbox is a Web page that opens in a Web browser and provides access to the embedded Web server, printer documentation, and printer management and troubleshooting tools.

To use the HP Color LaserJet 2500 Toolbox, you must have Microsoft Internet Explorer 4 or later or Netscape Navigator 4 or later. All pages can be printed from the browser.

You do not have to have Internet access to open and use the HP Color LaserJet 2500 Toolbox. However, if you click a link in the Other Links area, you must have Internet access in order to go to the site associated with the link.

To view HP Color LaserJet 2500 Toolbox

1Open the HP Color LaserJet 2500 Toolbox in one of these ways:

•On the desktop, double-click the HP Color LaserJet 2500 Toolbox icon.

•On the Start menu, point to Programs, point to HP Color LaserJet 2500, and choose the HP Color LaserJet 2500 Toolbox.

Note

Once you open the URL, you can bookmark it so that you can return to it quickly in the future.

2The HP Color LaserJet 2500 Toolbox opens in a Web browser. The HP Color LaserJet 2500 Toolbox software contains these tabs: the Device tab, the Documentation tab, and the Troubleshooting tab. It also contains an area with links to the HP website. See the following sections for more information about each tab or area.

Device tab

The two links on this page, Information and Settings, open the page of the same name from the embedded Web server. To open the embedded Web server and see all of its settings and information, click the picture of the printer in the center of the page. If more than one HP Color LaserJet 2500 is connected to the network, you will be prompted to select one. See “Using the embedded Web server” on page 60.

●Information. View printer status information. This information comes from the embedded Web server.

●Settings. View and change printer settings. This information comes from the embedded Web server.

Documentation tab

This section of the navigation bar contains links to these information sources:

●Install Notes. Contains late-breaking information about the printer. In English only.

●Read Me! Contains information discovered after other documentation such as the user guide was developed.

●User Guide - PDF. Contains the information about the printer usage, warranty, specifications, and support that you are currently reading. This PDF format can be printed by page, chapter, or the entire document, and will be formatted as a traditional book.

●User Guide - HTML. Contains the information about the printer usage, warranty, specifications, and support that you are currently reading. This HTML format allows you to easily search for specific topics and jump between topics. Viewable from Windows-based computers only.

58 Managing the printer

ENWW

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Contents
Use Page User guide Copyright and License HP Customer Care Telephone supportOnline and other support Enww Contents Managing the printer Index Enww Printer basics IntroductionPrinter configurations HP Color LaserJet 2500LHP Color LaserJet HP Color LaserJet 2500nPrinter features Color printingEnhanced memory Printer parts Interface ports 10/100 Base-T RJ-45 portControl panel features Understanding Supplies StatusBlack, Cyan, Magenta, and Yellow Supplies Status lights Rotate Carousel buttonCancel Job button Understanding Printer StatusReady light Go light and Go buttonSoftware and supported operating systems UnixUsing Help Software for WindowsPrinter drivers HP Color LaserJet 2500 ToolboxSoftware for network installations only HP Web JetadminStarting HP Web Jetadmin Embedded Web serverSoftware for Macintosh PPDs Mac OS 8.6 to 9.x and Mac OS X classicPDEs Mac OS How do I gain access to printer features? Software tipsHow do I get the latest printing software? To download driversUninstalling the printing software Uninstalling software for WindowsTo uninstall software for Windows To uninstall software for Windows 98 and higherUninstalling software for Macintosh Accessories and ordering information Option Description or use Part numberExtended service packs Enww Printing tasks Choosing paper and other print media Supported print media for tray Supported print media for optional traySupported sizes Supported typesPurchasing paper and other print media Loading trays Loading trayTo load tray Loading optional tray To load optional trayLoading optional tray Printing a job About printing by Source versus by Type or SizeTo print from Windows To print from Macintosh Gaining access to printer driver settings Using the PCL printer-driver Help Windows onlyFeatures in the printer driver Selecting a SourceSelecting a Type or Size Setting a custom paper size Changing color settingsCreating and using watermarks Printing in grayscaleCreating and using Quick Sets Printing multiple pages on one sheet of paper N-up printingReducing or enlarging Restoring default printer-driver settings Printing on different paper for the firstChanging print quality Choosing an output location Printing on special print media To print on envelopesPrinting on labels More detailsPrinting on grayscale transparencies Printing on custom-sized print media or cardstock Printing on letterhead or preprinted forms Printing on both sides duplexing manually To duplex manuallyCanceling a print job Using color HP ImageREtAutomatic versus Manual color adjustment HP ColorSmartManaging color options Print in GrayscaleManual Options Halftone optionsNeutral Grays Edge ControlMatching colors Printing in four-colors CmykEnww Managing the printer Configuration Special pagesDemo Supplies Status HP Color LaserJet 2500 Toolbox To view HP Color LaserJet 2500 ToolboxDevice tab Documentation tabTroubleshooting tab Other linksUsing the embedded Web server To open the embedded Web serverSettings tab Information tabNetworking tab Using Printer Status and Alerts To choose which status messages appearTo view status messages and information Enww 4Problem solving and maintenance Where to look for jams Clearing jamsTo clear jams from inside the printer To clear jams from input areas To clear jams from output areas Enww Resolving control panel messages OffOn BlinkingSupplies Status lights Black print cartridge is empty or missing Cyan print cartridge is empty or missingMagenta print cartridge is empty or missing Yellow print cartridge is empty or missingBlack print cartridge is a non-HP print cartridge Cyan print cartridge is a non-HP print cartridgeMagenta print cartridge is a non-HP print cartridge Yellow print cartridge is a non-HP print cartridgePrinter Status lights StartupReady ProcessingAccessory error Service errorInsufficient Memory error Unexpected Size error or 41.x Printer errorBad Transmission error Secondary light patterns for Printer Status lightsBuffer Overflow error Chosen Personality Not Available errorData Received error General Continuable errorSecondary light patterns for Accessory errors 8x.yyyy EIO error53.x1.zz Printer Dimm Slot 1 error 53.x2.zz Printer Dimm Slot 2 errorSolving print-quality problems Print-quality checklistSolving issues with all printed documents Light print or fade Toner specksDropouts Vertical linesGray background Toner smearLoose toner Repetitive defects on the front Repetitive defects on the backMisformed characters Curl or waveSkew Wrinkles or creasesToner scatter outline Random image repetitionIf the problem is not resolved Solving issues with color documents Only black printsMissing or incorrect color Color prints inconsistentlyColors do not match Color pages have inconsistent finishResolving problems that generated messages Symptom Possible Cause SolutionMessageSolution Messages for both Windows and MacintoshResolving problems that did not generate messages Troubleshooting checklistChecking the network Solving general printing problems Supported. See Print media specifications on See Print media specifications on Symptom Possible Cause Solution Solving PostScript PS errors Solving common Macintosh problems Symptom Possible Cause Solution Problems in the ChooserPrinting Errors USB Problems Software troubleshootingCleaning the printer To clean the engineCalibrating the printer To calibrate the printer at the printerClick Color Calibration To check status and order using the control panel Managing suppliesSupplies life Checking and ordering suppliesTo check and order using the embedded Web server To check and order using Printer Status and AlertsTo check and order using HP Web Jetadmin Storing suppliesResetting the printer for non-HP supplies HP policy on non-HP suppliesHP fraud hotline Enww Service and support Hewlett-Packard limited warranty statement Limited warranty for the print cartridges and imaging drum Availability of support and service HP maintenance agreementsOn-site service agreements HP Express Exchange U.S. and Canada only To use HP Express ExchangeRepacking the printer To repack the printerService information form WHO is Returning the EQUIPMENT?Enww Specificationsinformation and regulatory Printer specifications Supplies specificationsElectrical specifications Volt models Environmental Specifications Recommended Operating Storage Sound Power Declared Per ISOEnvironmental Product Stewardship program Protecting the environmentHP LaserJet printing supplies PaperMaterial restrictions Returns Non-U.S. returnsMaterial safety data sheet Extended warrantySpare parts and supplies availability For more informationFCC regulations Regulatory statements Declaration of ConformityLaser safety statement Canadian DOC statementVcci statement Japan Korean EMI statement Finnish laser statement Laserturvallisuus Luokan 1 Laserlaite Klass 1 Laser ApparatPrint media specifications General guidelines Tray specifications Tray 1 specificationsOptional tray 2 specifications Optional tray 3 specificationsSpecifications for quality Paper and print mediaSymptom Problem with paper Solution Guidelines for usagePrinting and storage environment Envelopes Envelope storageEnvelope construction Envelopes with double side-seams Envelopes with adhesive strips or flapsLabels Grayscale transparenciesWorking with memory and print server cards Printer memory Installing memory and font DIMMs To install memory and font DIMMsGo to Checking Dimm installation on Checking Dimm installation To check Dimm installationTo enable memory for Windows To enable memory for Mac OSTo enable fonts for Windows Enabling memoryInstalling an HP Jetdirect print server card To install an HP Jetdirect print server cardEnww Index Enww See also customer support printer drivers Enww Enww See also lights rear output door See also trays loading 31 locating Enww Page C9706-90960* *C9706-90960
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