HP 2500n, 2500tn, 2500L manual Enww

Page 150

size specifications 114 troubleshooting 93

trays configuring 60 default 28 features 11 included 10 jams, clearing 68 loading 31 locating 13

media supported 29, 125 ordering 3

part numbers 24, 25 selecting 34, 38 troubleshooting 92

troubleshooting accessory errors 79 blank pages 94 calibrating printer 100 cleaning printer 59 color 87

Configuration page, printing 56 consumables status messages 72 control panel messages 71

curl 84, 94

Demo page, printing 56 diagnostic pages 59 EPS files 97

faded print 82 fonts 96, 97 jams 66

Limit Check errors 89 lines 82

Macintosh problems 97 media 128

PostScript (PS) errors 96 printer status messages 75 printing 90, 93 print-quality problems 80 repetitive defects 84, 85 replacing print cartridges 102 secondary printer status messages 77 skewed pages 85

slow printing 92 text 95

toner smear 82 trays 92

Windows error messages 89 wrinkles 85

Troubleshooting tab, Toolbox 59 TrueType fonts, included 11

See also fonts two-sided printing 48 typefaces. See fonts types, media

selecting trays by 34, 38 supported 29

tray 1 125 tray 2 126 tray 3 126

U

uninstalling software 22 UNIX support 17 upgrading memory 134 Usage page 61

USB cables, ordering 3, 24 USB port

connecting to 14 locating 13

troubleshooting 98 type included 11

user guide accessing 58 part numbers 25

user replaceable parts 25

V

vertical lines, troubleshooting 82 voltage requirements 114

W warranty

extended 108, 118 printer 106

watermarks 39

wave, troubleshooting 84, 94 Web browser requirements 58 Web Jetadmin

operating systems supported 17 toner level, checking from 102 using 19

Web server, embedded

operating systems supported 17 toner level, checking from 102 using 60

viewing with HP Printer Status and Alerts 63 websites

customer support 3

HP Printing Supplies Returns and Recycling Program 117 HP Web Jetadmin 19

linking to embedded Web server 61 Material Safety Data Sheet 118

weight

media specifications 125 printer 114

Windows

driver features 38 driver Help 37 error messages 89 printing from 35 settings 37 uninstalling software 22 versions supported 17

wrinkles, troubleshooting 85

Y

Yellow cartridge

See also cartridges

empty or missing, light messages 73 life expectancy 101

low 72 non-HP 74 part number 24 status light 15, 72

148 Index

ENWW

Image 150

Contents Use Page User guide Copyright and License HP Customer Care Telephone supportOnline and other support Enww Contents Managing the printer Index Enww Printer basics IntroductionHP Color LaserJet Printer configurationsHP Color LaserJet 2500L HP Color LaserJet 2500nPrinter features Color printingEnhanced memory Printer parts Interface ports 10/100 Base-T RJ-45 portBlack, Cyan, Magenta, and Yellow Supplies Status lights Control panel featuresUnderstanding Supplies Status Rotate Carousel buttonReady light Cancel Job buttonUnderstanding Printer Status Go light and Go buttonSoftware and supported operating systems UnixPrinter drivers Using HelpSoftware for Windows HP Color LaserJet 2500 ToolboxStarting HP Web Jetadmin Software for network installations onlyHP Web Jetadmin Embedded Web serverSoftware for Macintosh PPDs Mac OS 8.6 to 9.x and Mac OS X classicPDEs Mac OS How do I get the latest printing software? How do I gain access to printer features?Software tips To download driversTo uninstall software for Windows Uninstalling the printing softwareUninstalling software for Windows To uninstall software for Windows 98 and higherUninstalling software for Macintosh Accessories and ordering information Option Description or use Part numberExtended service packs Enww Printing tasks Choosing paper and other print media Supported sizes Supported print media for traySupported print media for optional tray Supported typesPurchasing paper and other print media Loading trays Loading trayTo load tray Loading optional tray To load optional trayLoading optional tray Printing a job About printing by Source versus by Type or SizeTo print from Windows To print from Macintosh Gaining access to printer driver settings Using the PCL printer-driver Help Windows onlyFeatures in the printer driver Selecting a SourceSelecting a Type or Size Creating and using watermarks Setting a custom paper sizeChanging color settings Printing in grayscaleCreating and using Quick Sets Printing multiple pages on one sheet of paper N-up printingReducing or enlarging Restoring default printer-driver settings Printing on different paper for the firstChanging print quality Choosing an output location Printing on special print media To print on envelopesPrinting on labels More detailsPrinting on grayscale transparencies Printing on custom-sized print media or cardstock Printing on letterhead or preprinted forms Printing on both sides duplexing manually To duplex manuallyCanceling a print job Using color HP ImageREtManaging color options Automatic versus Manual color adjustmentHP ColorSmart Print in GrayscaleNeutral Grays Manual OptionsHalftone options Edge ControlMatching colors Printing in four-colors CmykEnww Managing the printer Configuration Special pagesDemo Supplies Status Device tab HP Color LaserJet 2500 ToolboxTo view HP Color LaserJet 2500 Toolbox Documentation tabTroubleshooting tab Other linksUsing the embedded Web server To open the embedded Web serverSettings tab Information tabNetworking tab Using Printer Status and Alerts To choose which status messages appearTo view status messages and information Enww 4Problem solving and maintenance Where to look for jams Clearing jamsTo clear jams from inside the printer To clear jams from input areas To clear jams from output areas Enww Resolving control panel messages OffOn BlinkingSupplies Status lights Magenta print cartridge is empty or missing Black print cartridge is empty or missingCyan print cartridge is empty or missing Yellow print cartridge is empty or missingMagenta print cartridge is a non-HP print cartridge Black print cartridge is a non-HP print cartridgeCyan print cartridge is a non-HP print cartridge Yellow print cartridge is a non-HP print cartridgeReady Printer Status lightsStartup ProcessingAccessory error Service errorBad Transmission error Insufficient Memory errorUnexpected Size error or 41.x Printer error Secondary light patterns for Printer Status lightsData Received error Buffer Overflow errorChosen Personality Not Available error General Continuable error53.x1.zz Printer Dimm Slot 1 error Secondary light patterns for Accessory errors8x.yyyy EIO error 53.x2.zz Printer Dimm Slot 2 errorSolving print-quality problems Print-quality checklistSolving issues with all printed documents Dropouts Light print or fadeToner specks Vertical linesGray background Toner smearLoose toner Misformed characters Repetitive defects on the frontRepetitive defects on the back Curl or waveToner scatter outline SkewWrinkles or creases Random image repetitionIf the problem is not resolved Solving issues with color documents Only black printsColors do not match Missing or incorrect colorColor prints inconsistently Color pages have inconsistent finishMessageSolution Resolving problems that generated messagesSymptom Possible Cause Solution Messages for both Windows and MacintoshResolving problems that did not generate messages Troubleshooting checklistChecking the network Solving general printing problems Supported. See Print media specifications on See Print media specifications on Symptom Possible Cause Solution Solving PostScript PS errors Solving common Macintosh problems Symptom Possible Cause Solution Problems in the ChooserPrinting Errors USB Problems Software troubleshootingCleaning the printer To clean the engineCalibrating the printer To calibrate the printer at the printerClick Color Calibration Supplies life To check status and order using the control panelManaging supplies Checking and ordering suppliesTo check and order using HP Web Jetadmin To check and order using the embedded Web serverTo check and order using Printer Status and Alerts Storing suppliesResetting the printer for non-HP supplies HP policy on non-HP suppliesHP fraud hotline Enww Service and support Hewlett-Packard limited warranty statement Limited warranty for the print cartridges and imaging drum Availability of support and service HP maintenance agreementsOn-site service agreements HP Express Exchange U.S. and Canada only To use HP Express ExchangeRepacking the printer To repack the printerService information form WHO is Returning the EQUIPMENT?Enww Specificationsinformation and regulatory Printer specifications Supplies specificationsElectrical specifications Volt models Environmental Specifications Recommended Operating Storage Sound Power Declared Per ISOEnvironmental Product Stewardship program Protecting the environmentMaterial restrictions HP LaserJet printing suppliesPaper Returns Non-U.S. returnsSpare parts and supplies availability Material safety data sheetExtended warranty For more informationFCC regulations Regulatory statements Declaration of ConformityLaser safety statement Canadian DOC statementVcci statement Japan Korean EMI statement Finnish laser statement Laserturvallisuus Luokan 1 Laserlaite Klass 1 Laser ApparatPrint media specifications General guidelines Tray specifications Tray 1 specificationsOptional tray 2 specifications Optional tray 3 specificationsSpecifications for quality Paper and print mediaSymptom Problem with paper Solution Guidelines for usagePrinting and storage environment Envelopes Envelope storageEnvelope construction Envelopes with double side-seams Envelopes with adhesive strips or flapsLabels Grayscale transparenciesWorking with memory and print server cards Printer memory Installing memory and font DIMMs To install memory and font DIMMsGo to Checking Dimm installation on Checking Dimm installation To check Dimm installationTo enable fonts for Windows To enable memory for WindowsTo enable memory for Mac OS Enabling memoryInstalling an HP Jetdirect print server card To install an HP Jetdirect print server cardEnww Index Enww See also customer support printer drivers Enww Enww See also lights rear output door See also trays loading 31 locating Enww Page C9706-90960* *C9706-90960

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