HP 600n Print Server for Fast Ethernet, 600n Print Server for Token Ring Link Troubleshooting

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Link Troubleshooting

If the HP J3113A print server does not successfully connect to the network:

both link speed LEDs (10 and 100) will be off

a “LOSS OF CARRIER ERROR” will be indicated on the JetDirect Configuration Page.

A HP J3113A 10/100TX

Note

The HP J3113A 10/100Base-TX print server may

 

require up to 10 seconds to establish a connection

 

on the network.

Try the following troubleshooting procedures:

Verify cabling connections.

Use jumpers P1, P2, and P3 to manually configure the print server. Verify that the configuration of the connecting network device (such as a network switch) matches. For example, if you set the print server for 100Base-TX Full-Duplex operation, the port on the network switch must also be set to 100Base-TX Full-Duplex operation. Be sure to power-cycle the printer.

On the JetDirect Configuration Page, compare your configuration for the following parameters:

Parameter

Expected Messages for 10/100TX Cards

 

 

PORT SELECT:

RJ-45

 

 

PORT CONFIG:

100TX HALF, 100TX FULL,

 

10BASE-T HALF, 10BASE-T FULL

 

 

AUTONEG:

ON (Jumper P1 set to AUTO)

 

OFF (Jumper P1 set for manual configuration)

 

 

For other configuration parameters and messages on the JetDirect Configuration Page, refer to the troubleshooting chapters in the HP JetDirect administrator’s guide provided on the HP JetDirect CD-ROM.

HP J3113A 10/100Base-TX Print Server A-3

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Contents HP JetDirect 600N Hardware Installation Guide Page Hardware Installation Guide HP JetDirect 600N Print Server Publication number Identify Your HP JetDirect 600N Internal Print Server Quick InstallationHP J3110A for Ethernet 10Base-T networks HP J3112A for Token Ring Ieee 802.5 networksBefore Installing the Card, Verify That Your Printer Works If Necessary, Set Switches or Jumpers on Your CardPrint a Printer Configuration If You Have a Token Ring CardVerify That the Card Is Operating Properly Turn on the printer and print another configurationConfigure the Card for Network Operation Table of Contents Using the Embedded Web Server Introduction TCP/IP Supported Network ProtocolsIntroduction Supported PrintersIntroduction Installing the Print Server What You Need for Installation Identify Your HP JetDirect 600N Internal Print Server You can use only one Token Ring port RJ-45 or DB 10/100 Half/Full Autonegotiation If Necessary, Set Switches or Jumpers on Your CardHP LaserJet Printers and Mopiers Before Installing the Card, Verify That Your Printer WorksHP DesignJet Printers Service ConfigTurn Off Your Printer and Insert the Card Typical Card Installation and Network ConnectionVerify That the Card Was Installed Correctly For LocalTalk-Only Customers If you are For HP J3113A 10/100Base-TX cards SeeConfigure the Card for Network Operation HP JetDirect Administrator’s Guide provided on Installing the Print Server Control Panel Configuration Introduction To Enable or Disable Network Protocols To Restore Configuration Default ValuesPress Select. CFG NETWORK=YES* appears To enable or disable network protocolsIPX Frame Types on an HP JetDirect Ethernet Card Configuring IPX Frame TypesIPX Frame Types on an HP JetDirect Token Ring Card Frame Type DescriptionCFG IPX/SPX=NO* is displayed To configure an IPX frame typeConfiguring IPX Source Routing Token Ring Cards Only To configure IPX source routingSource Routing Description Press Item until SRC RC=Source Routing* appears Parameter Description Configuring TCP/IP ParametersTo configure TCP/IP parameters CFG TCP/IP=NO* is displayed To configure EtherTalk parameters Press Item. Etalk PHASE=1* or Etalk PHASE=2* appearsCFG ETALK=NO* is displayed Control Panel Configuration Using the Embedded Web Server Supported Web Browsers HP Web JetAdmin CompatibilityEmbedded Web Server Viewing the Embedded Web ServerOperating Notes HP J3113A 10/100Base-TX Print Server Supported Links Link-Speed LEDsLED State Description Off Not linked Link Configuration Jumper Settings Jumper Setting DescriptionsJumper Location Parameter Expected Messages for 10/100TX Cards Link TroubleshootingHP J3113A 10/100Base-TX Print Server HP JetDirect 600N Internal Print Server Specifications and Regulatory StatementsElectrical EnvironmentalRegulatory Statements ElectromagneticFCC Statements European Community Specifications RegulatorySpecifications and Regulatory Statements Australia CanadaVcci Class a Japan RRL Statement Korea Taiwan Class a Chinese Safety Statement Page 5969-3561