
Link Troubleshooting
If the HP J3113A print server does not successfully connect to the network:
●both link speed LEDs (10 and 100) will be off
●a “LOSS OF CARRIER ERROR” will be indicated on the JetDirect Configuration Page.
A HP J3113A 10/100TX
Note | The HP J3113A |
| require up to 10 seconds to establish a connection |
| on the network. |
Try the following troubleshooting procedures:
●Verify cabling connections.
●Use jumpers P1, P2, and P3 to manually configure the print server. Verify that the configuration of the connecting network device (such as a network switch) matches. For example, if you set the print server for
●On the JetDirect Configuration Page, compare your configuration for the following parameters:
Parameter | Expected Messages for 10/100TX Cards |
|
|
PORT SELECT: | |
|
|
PORT CONFIG: | 100TX HALF, 100TX FULL, |
| |
|
|
AUTONEG: | ON (Jumper P1 set to AUTO) |
| OFF (Jumper P1 set for manual configuration) |
|
|
For other configuration parameters and messages on the JetDirect Configuration Page, refer to the troubleshooting chapters in the HP JetDirect administrator’s guide provided on the HP JetDirect
HP J3113A