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If there is a problem
PROBLEM | CAUSES | SOLUTIONS | ||
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Water drips from | The chosen temperature is too | Position the thermostat in the steam range | ||
the holes in the | low and does not allow for the | (from •• to MAX). | ||
soleplate. | formation of steam. |
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| You are using steam while the iron | Wait until the thermostat light goes out. | |
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| is not hot enough. |
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| You are using the Shot of Steam | Wait a few seconds between each use of | |
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| button too often. | the button. |
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| There is too much steam. | Reduce the steam. |
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| You have stored the iron | Always store your iron on its heel. | |
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| horizontally, without emptying it |
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| and without setting it to . |
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Brown streaks | You are using chemical descaling | Do not add any descaling agents to the | ||
come through the | agents. | water in the water tank. | ||
holes in the |
| You are not using the right type of | Perform a |
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soleplate and | water. | consult the section "What water to use?". | ||
stain the linen. |
| Fabric fibres have accumulated in | Perform the |
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| the holes of the soleplate and are | clean the soleplate with a damp sponge. | |
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| burning. | Vacuum the holes of the soleplate from | |
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| time to time. |
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| Your linen has not been rinsed | Make sure that your laundry is rinsed | |
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| sufficiently or you have ironed a | sufficiently so as to remove any deposits of | |
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| new garment before washing it. | soap or chemical products on new | |
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| clothes. | |
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The soleplate is | Your are ironing with an | Clean the soleplate as indicated above. | ||
dirty or brown | inappropriate setting | Select the appropriate setting. | ||
and can stain the | (temperature too high). |
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linen. |
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There is little or no | The water tank is empty. | Fill it. | ||
steam. |
| The | Clean the |
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| Your iron has a | Clean the |
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| Your iron has been used dry for | Carry out a | |
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| too long. |
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The soleplate is | You have placed your iron flat on | Always set your iron on its heel. | ||
scratched or | a metallic |
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damaged. | over a zip. |
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Steam or water | The steam control is not set to . | Check that the steam control is set to . | ||
comes out from |
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the iron as you | The water tank is overfilled. | Never overfill the water tank. Empty out | ||
finish filling the |
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tank. |
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The spray does | There is not enough water in the | Fill up the water tank. | ||
not spray. | water tank. |
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If you have any problem or queries, please contact our Customer Relations team first for expert help and advice:
0845 602 1454 - UK \ (01) 4751947 - Ireland or consult our website - www.tefal.co.uk
Environment protection first !
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
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