Troubleshooting (continued)
Symptom | Possible Cause | Corrective Action | |
3. (Continued) | f. High limit switch is defective or | Allow the unit to cool. If the burner remains lit after the fireplace warms | |
| has reached its maximum | up, the switch is good. | |
| temperature. |
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4. Frequent pilot | a. Pilot flame may be too high or | Clean and adjust the pilot flame for maximum flame impingement on | |
outage problem. | too low, or blowing (high), | thermocouple. Follow lighting instructions carefully. | |
| causing pilot safety to drop out. |
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5. The pilot and main | a. No LP in tank. | Check the LP (propane) tank. Refill the fuel tank. | |
burner extinguish |
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b. Inner vent pipe leaking exhaust | Check for gas leaks. | ||
while in operation. | |||
gases back into the system. |
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| c. Horizontal vent improperly | The horizontal vent cap should slope down only enough to prevent any | |
| pitched. | water from entering the unit. The maximum downwards lope is 1/4 inch. | |
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| d. Glass too loose and air tight | Tighten the corner. | |
| packet leaks in corners after |
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| usage. |
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| e. Bad thermopile or | Replace if necessary. | |
| thermocouple. |
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| f. Improper vent cap installation. | Check for proper installation and freedom from debris or blockage. | |
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6. Glass soots. | a. Flame impingement. | Adjust the log set so that the flame does not excessively impinge on it. | |
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| b. Improper venturi setting. | Adjust the air shutter at the base of the burner. | |
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| c. Debris around venturi. | Inspect the opening at the base of the burner. NO MATERIAL SHOULD | |
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| BE PLACED IN THIS OPENING. | |
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7. Flame burns blue | a. Insufficient oxygen being | Ensure that the vent cap is installed properly and free of debris. Ensure | |
and lifts off burner. | supplied. | that the vent system joints are tight and have no leaks. | |
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| Ensure that no debris has been placed at the base of, or in the area of | |
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| the air holes in the center of the base pan beneath the burner. | |
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| Ensure that the glass is tightened properly on the unit, particularly on top | |
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| corners. | |
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