Financial Questions
1.Who pays false alarm fines?
Because the vast majority of false alarms are outside of ADT’s control, we require you to be responsible for all of your false alarm fines.
2.What if I move within the initial term of my contract?
You may have your monitoring service transferred to another residence, provided you are moving to an area where we offer service and you pay the applicable move charge. The new owner of your home may take over the system by signing a new agreement and paying our current reprogramming fee. This will release you from the remaining contract obligations. If the new owner does not wish to take over the system and you do not choose to move the system, you will be responsible for fulfilling the original contractual obligation.
3.Will I receive a discount on my homeowner’s insurance for having a security system installed?
Most homeowner’s policies offer discounts to policy holders with security systems. Contact your insurance compa- ny for more information. The Certificate of Security System Installation (Alarm Certificate of Installation) that your installer provided can be used as proof to your insurance company that the installation took place.
4.What taxes do I have to pay?
Taxes vary from region to region. Most states require the collection of a sales tax on the equipment you purchase. Some states require an additional service tax on the installation, monitoring and repair services you receive. Also, ADT will bill you once a year for the property tax assessed by your local taxing authority. This tax is generally less than $15.
5.Do I pay for service calls and repairs?
Repair service during the first 90 days is offered free of charge. After the first 90 days, we charge for labor. If you prefer, you can purchase a service plan from ADT that will provide you with free repairs beyond the first 90 days. Normal service hours are 8 a.m. to 5 p.m. Monday through Friday. A premium rate is charged for service calls on weekends, holidays or after business hours.
44