Turning the System Off Without Canceling an Alarm
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If you wish to turn off the system and report an alarm to ADT:
1.Enter the building through a designated entry door. The Premium keypad’s message window reads ALARM. The siren sounds, and the ON light is lit.
2.Enter your keypad code. The keypad beeps. Wait for ADT to call. Be prepared to give the ADT Customer Monitoring Representative your verbal Security Password.
Do not use the telephone if you intend to cancel the alarm. If your telephone line is busy, ADT may dispatch emergency personnel to your home, which could result in a false alarm fine.
What to Do in an Actual Emergency
If the security system is sounding an alarm, and there is an actual emergency in progress:
1.Leave the system on. If the emergency is a fire, quickly notify the building’s occupants and safely evacuate the building.
2.Do not use the telephone, except to call 911. If you do use the phone, ADT personnel may not be able to contact you. If you are trying to make a telephone call while another alarm is triggered, the system will disconnect your call to send the alarm signal. If this continues, you may need to turn the system off to use the telephone.
3.If this is a medical or police emergency, wait for ADT to call
you. Explain the emergency to the ADT Customer Monitoring Representative. If you do not answer the telephone, ADT will try to contact the appropriate emergency agency, unless you have given other instructions.
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