ADT Security Services BHS-4000A Warranty Information, Repairs and Upgrades, Additional Questions

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Repairs and Upgrades

1.Can I make an appointment for a service call?

Our service center schedules service calls for the morning or afternoon of a specific day. Morning service calls occur between 8 a.m. and noon. Afternoon calls occur between noon and 5 p.m.

2.Can I have additional equipment installed at a later date?

Yes, additional equipment may be installed. You will be charged for the installation and for the service call. If you choose to have the equipment installed initially, however, you will not be charged for a service call. You can learn more about the wide variety of additional equipment that is available at www.ADT.com.

Additional Questions

If you have other questions about the system, please contact Customer Care at 800.445.0872 or write:

ADT Security Services

Attn: Customer Care Team

8880 Esters Blvd.

Irving, TX 75063

Warranty Information

This manual does not create any additional expressed or implied warranties.

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Contents BHS-4000A System User’s ManualFCC Notice Consumer InformationIndustry Canada Table of Contents System Options System TestingWarranty Information Important Notices Questions and AnswersIf you have any questions about ADT Security System, visit WelcomeHow to Avoid False Alarms Standard Equipment ADT Home Security SystemStandard Equipment, cont’d Heat Sensor Optional EquipmentOptional Equipment, cont’d Optional FeaturesParts KeypadStandard Keypad Parts of the Keypad Premium KeypadMessage Window Premium Keypad Status Display Standard KeypadCall 911 First Emergency KeysUsing the Keypad Entry Delay Exit DelayDesignated Doors Four On Modes Turning the System OnTurning the System On in Motion Off Mode Turning the System On in Normal ModeTurning the System On in Instant Mode Turning the System On in Motion Off/Instant ModeStandard Keypad Turning the System On When It Is Not ReadyBypass Turning the System Off When No Alarms Are in Progress Turning the System Off and Canceling an AlarmTurning the System Off What to Do in an Actual Emergency Turning the System Off Without Canceling an AlarmTurning the System Off after an Alarm Occurs in Your Absence Bypass a Zone System OptionsTurn the Door Chime On or Off View Alarm MemoryStandard Keypad Premium Keypad Create an Additional Keypad CodeKeypad Code User Number Delete a Keypad CodeSiren and Transmission Test System TestingTesting All Burglary Sensors Testing the Doors and Windows Only Testing the Smoke DetectorDoor Chime Ready Testing With Not Ready ZonesUsing GoTo Optional Feature Trouble Messages No AC Power Indication Low Battery Indication Communication Radio Problem Indication Optional Feature Communication Problem IndicationLine Cut Indication Optional Feature Smart·Key Wireless Remote Low Battery Optional Feature Upload/Download FailureZone Trouble Indication Keypad Not Working Speaker Clicks Component Failure IndicationCall ADT Indication Siren Failure IndicationIf You Trigger an Alarm While Cleaning the Detector Cleaning the Smoke DetectorSetting the Clock Service the Detector Every Two YearsEmergency Evacuation Plans Page General Use of the System Questions and AnswersSecurity Passwords and Keypad Codes Emergency Contacts Alarms and EmergenciesFinancial Questions Warranty Information Repairs and UpgradesAdditional Questions UL Information DSL ServiceVoIP Service Alarm Permits Important NoticesPage Page Page Page Page Page Page Page Page Page Or call the ADT Customer Care